Friendly & Helpful staff who assisted me getting item I wanted on line as not in stock in store.

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Ordered online got message to say it was ready for collection from store, store couldn't find it, told me to ring customer service following day, couldn't get a reply, gave up, Superdry charged me fo... See more
I had a last minute panic shopping to accomplish in a very limited frame of time. Our local store is so big, that sometimes one can get lost in it! Luckily one of the sales assistants was so kind to h... See more
Found a lovely jacket in the local Superdry store for a Christmas gift for my Stepson. We are not seeing him over Christmas so had the jacket sent to the address where he will be spending the holiday,... See more
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Company details
- #427 of 596 best companies in Clothing Shop
- #186 of 237 best companies in Men's clothes shop
- #25 of 34 best companies in Outerwear Shop
- #45 of 69 best companies in Streetwear store
- #172 of 252 best companies in Ladies' clothes shop
About Superdry - Bristol
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
51 The Mall, BS34 5DG, Bristol, United Kingdom
- 01179 502528
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Friendly & Helpful staff who assisted…
Friendly & Helpful staff who assisted me getting item I wanted on line as not in stock in store.
Lovely quality of clothes and great…
Lovely quality of clothes and great customer service!
The young lady who dealt with…
The young lady who dealt with everything I needed and went above and beyond for the customer service.
Good quality products
Good quality and pleasant service
Impressive customer service
Always impressed with the customer service. Beyond friendly, welcoming. The clothes are good quality,
Very helpful service in store.
Very helpful service in store.
Quick and efficient online ordering.
I bought this dress in the sale
I bought this dress in the sale. I did click and collect and when my hubby collected the parcel it was quick and easy.
Dress is going to be great in the warmer weather a little low at the neck but still kept it, quality was good.
Variety of clothes
Staff really friendly. Didn't feel rushed at the till. A nice variety of clothes. Ive shopped several times in store and will continue to do so.
Sizes are better than they used to be.
Sizes are better than they used to be.
Larger and better fitting.
Good store layout, Lots of choices.
Good quality clothes.
Great service.
Very good service as always.
Click and collect in store option…. Perfect.
The click and collect option was perfect and the staff in store were super helpful. Unfortunately none of the products were suitable. 😤
Love this dress
I saw this dress in the store and found it on the website with 50% off !! Ordered it to my local superdry store for free delivery so an extremely easy and convenient process. Looking forward to the summer coming so I can wear it now as I love it.
Great choice and great sales assistants!
I had a last minute panic shopping to accomplish in a very limited frame of time. Our local store is so big, that sometimes one can get lost in it! Luckily one of the sales assistants was so kind to help me choose all the right colours, models and sizes that I managed to accomplished my shopping in no time at all.
Friendly and extremly helpful staff…
Friendly and extremly helpful staff making a great shopping experience.
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