Great service. We found a coat we liked in the store, but they didn’t have the size we needed so a very kind and friendly girl working in the shop, ordered it on line and we had it delivered to our ho... See more

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Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very p... See more
Dropped a return into Cambridge store on the 28th December. No email to confirm return (they are aware of email issues) and no refund. Have tried to contact but the only way is through their website... See more
I purchased two jackets from the Superdry Cambridge store and was very happy with the range of clothing available and the service provided. Due to both jackets being subjected to an online sale price,... See more
Company details
- #448 of 622 best companies in Clothing Shop
- #190 of 239 best companies in Men's clothes shop
- #27 of 36 best companies in Outerwear Shop
- #42 of 66 best companies in Streetwear store
- #181 of 257 best companies in Ladies' clothes shop
About Superdry - Cambridge
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
30-31 Petty Cury, CB2 3NB, Cambridge, United Kingdom
- 01223 464361
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Great shirt, great service
I found the item and colour I wanted
I found the item and colour I wanted, the staff in the shop were helpful and friends
Staff were very helpful thanks
Good range of stock in all sizes
Good range of stock in all sizes. Plenty of space in fitting rooms, helpful and knowledgeable staff
The staff so polite and informative…
The staff so polite and informative Cambridge store
Friendly helpful staff
Excellent choice of quality clothing.
I purchased two jackets from the Superdry Cambridge store and was very happy with the range of clothing available and the service provided. Due to both jackets being subjected to an online sale price, I enjoyed a 30% reduction, saving me over £60. It should be noted that Superdry stores do not offer sales prices but if you ask to check online prices, they will apply the sale price. So ask!
Do not shop with this company
Dropped a return into Cambridge store on the 28th December. No email to confirm return (they are aware of email issues) and no refund.
Have tried to contact but the only way is through their website and you just get a generic email saying what you want to hear. No contact number, no live chat, no customer care, no refund. Steer well clear of this shocking company.
Ordered a coat online
Ordered a coat online. Annoyingly it was far too large (should have read the reviews) but returned to the store and got a full refund the next day. Brilliant service. Only thing I would suggest is sending an email or giving a receipt in store when you return as I was nervous I handed the coat back and didn’t get any proof I had returned it. The coat was a lot of money but thankfully all was okay.
Good customer service
This was a Christmas present which I needed to change for a different size. Dealt with efficiently and new size ordered online for me and delivered within days.
Excellent in store customer service and…
Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very pleasant. Good quality clothes and will now go there again for both these reasons.
Laura was just lovely
Laura was just lovely. Really approachable friendly and helpful.
Excellent customer serviceb in store…
Excellent customer serviceb in store aga a great range of items to choose from
Great shopping experience!!
Found item, different colour, ordered what I wanted and delivered to store. Laura was a great help throughout. Even after care which you don’t often get. Thanks!!
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