Garment quality is excellent, lovely soft jersey fabric. The fit is spot on. I'm so pleased with it I bought several more in different colours. I saw a previous review that said the garment shrank aft... See more
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See what reviewers are saying
Great selection of long winter coats for my grandaughter last wednesday, she was spoilt for choice! She wanted a Superdry coat as we bought her brother, our teenage grandson, one together with lots... See more
A broad stylish range to suit several age groups and high quality made clothes which are worth paying a bit extra for. Really easy returns for exchange and or refund. Very competent and helpful staff.... See more
I came across Superdry online whilst searching for a particular garment for my brother's gift. I placed the order the next day, hoping I will receive it. I received a response confirming my order,... See more
Company details
- #427 of 596 best companies in Clothing Shop
- #186 of 237 best companies in Men's clothes shop
- #25 of 34 best companies in Outerwear Shop
- #45 of 69 best companies in Streetwear store
- #172 of 252 best companies in Ladies' clothes shop
About Superdry - Cheltenham
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
1-7 Clarence St, GL50 3JL, Cheltenham, United Kingdom
- 01242 250044
4.4
Excellent
411 reviews
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very disapointed
I have not recieved my purchase. It was due on Monday 14/10/24 we were in all day and it still hasnt arrived. I have sent a e- mail to care customer services but had no reply. Can you please look into this matter urgently.
10 October 2024
Reply from Superdry - Cheltenham
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really sorry that we've got it wrong this time. We have sent you an email to get this sorted out for you. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards,
Superdry Customer Care
Reply from Superdry - Cheltenham
Hello,
Thank you for taking the time to leave a review about your store shopping experience,
At Superdry, we want our customers to have a really positive experience, so we appreciate your valued feedback.
We use all feedback to learn and improve.
Superdry Team
Great service and good quality stylish…
Great service and good quality stylish clothes.
2 October 2024
Excellent customer service very good…
Excellent customer service very good stocked store
1 October 2024
Customer service was excellent and kind…
Customer service was excellent and kind happy service
15 September 2024
Great vibe in the shop!
Great vibe/ atmosphere in the shop; spotted the checked, pleated mini skirt; it fitted brilliantly, true to size; thought the price was reasonable; bought it; love it!
9 September 2024
I love the manager
I love the manager; friendly & welcoming. Always happy to advise on outfits or alternative dress.
Like Cheltenham used to be, a shopping experience and not just a product !
9 September 2024
From ordering my purchase on line to…
From ordering my purchase on line to unfortunately having to return it to the shop as it wasn’t for me the process was easy and efficient especially returning to the store.Exellent customer service.
2 September 2024
Perfect
Went in with a return that was processed easily and efficiently. Then wanted a replacement product and had great customer service to help me find what i was looking for.
7 September 2024
Cute but short of 5 star
The girls in store were very sweet, but lacking a bit in actual useful engagement, like helping find the right sized garments, not just pointing you to the aisle
22 August 2024
Security tag left on
I have to go back to the shop to have the security tag removed as the shop assistant forgot to remove it from my shirt. As you can imagine this is a very frustrating waste of my time.
14 August 2024
Great Products and great service
3 August 2024
All received well
19 July 2024
Reply from Superdry - Cheltenham
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Care
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