The dales representative went way and beyond. Went on line and got the exact item I was looking for and made my experience so easy . Plus ordered it to my home free postage. Brilliant service
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See what reviewers are saying
Love this product! It’s lightweight, water-resistant, and exactly what I was looking for. The ad came up at the perfect time. So happy with my purchase!
I bought an expensive coat last week and specifically ask the lady "is it waterproof "she said " it keeps you dry but if your out for long periods and it's heavy rain you might feel a little damp" I w... See more
I got myself a new hooded sports puffer jacket the other day and love it! My last SuperDry was so good I decided to get another one. It's a lovely denim wash colour, very comfortable and warm. I have... See more
Company details
About Superdry - Glasgow
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit G0260 St Enoch's Centre, G1 4BW, Glasgow, United Kingdom
- 01412 211447
4.6
Excellent
341 reviews
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Bought some sunglasses on offer
Bought some sunglasses on offer.
Really happy with the product for the price they were.
20 August 2024
Online and store prices are different
Seen a dress online for £22 and called one of the store asked them if they’ve got it in stock! Very helpful assistant said they do and she will keep it aside for me. Had to drive to city centre to collect it however it was a marked (slightly on the bottom) however they offered me 20% off but it came to £24 and a bit and when I asked what’s the reason assistant explained their online prices could be different and the only thing she could do is match the price but she won’t be able to give extra discount for it being mark!!!!!! I understand is not the assistant fault it whoever in charge and I really like to find out why prices in store are different to prices on Superdry own website.
8 August 2024
Unprompted review
Great selection and very helpful staff
Great selection and very helpful staff. Couldn't find my size XS in a few tops. Staff found them for me. Thank you
5 August 2024
Atmosphere was great
Atmosphere was great, and staff where attentive but not overly so.
6 August 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Service Experience
Arrangement of all apparel was done nicely. Staff was very friendly. Was not happy with the lighting inside the store, it was dark. Overall the service was great.
29 July 2024
Reply from Superdry - Glasgow
Hello,
Thank you for taking the time to leave a review about your shopping experience at our Glasgow store
At Superdry, we want our customers to have a really positive experience, so thank you for your valuable feedback.
We use all feedback to learn and improve.
Thank you for shopping with us, we really appreciate it.
Superdry Team
No communication from staff
No communication from staff, not even an acknowledgment from the till operator
1 August 2024
Staff in store very friendly and…
Staff in store very friendly and helpful , chatted away and also made time to chat with my brother who has special needs girl couldn't be more friendly . Need more staff like thos girl that served me .
17 June 2024
Reply from Superdry - Glasgow
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. We will be sure to pass on the lovely store feedback. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
The size was not in the shop and the…
The size was not in the shop and the assistant phoned around other shops to see if they had top in stock and put to side to pick up.
14 July 2024
Caring
I was walking from Queen street to central and had a stop by to see if I could get a specific pair of cargo pants I have bought previously at a different store. I was able to find them and even got some great recommendations for dinner from a member of staff, I don’t recall their name but I thank them very much as I did not know the area.
18 July 2024
Great quality
19 July 2024
The staff were very helpful & friendly.
13 July 2024
Staff were lovely in Glasgow
Staff were lovely in Glasgow, Scotland store, Jacket is made really well.
10 July 2024
Reply from Superdry - Glasgow
Hello,
We appreciate you sharing your feedback with us about your shopping experience at our Glasgow store.
We always aim to offer the best service to our customers every time, so we're really happy to read your great comments.
Thanks for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
required size were not available
9 July 2024
Reply from Superdry - Glasgow
Hello,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Superdry Team
Always a great shopping experience at…
Always a great shopping experience at Superdry Glasgow, staff alw very helpful!
9 July 2024
Looking forward to the next visit
Quality of products as always is on point , staff are friendly and very helpful! Always a pleasure to stop by !
3 July 2024
They were helpful and very informative
They were helpful and very informative. Helped me to find the great fit. Very friendly
5 July 2024
nice staff love everything in superdry…
nice staff love everything in superdry always great service
9 June 2024
Reply from Superdry - Glasgow
Hi Moira,
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so it's really good to hear that everything's gone well.
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
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