I like that sometimes I can buy things at a discount. But last time I bought a sweatshirt with a 30% discount, paid for shipping, but the sweatshirt turned out to have a hole on the shoulder.. I think... See more
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See what reviewers are saying
I absolutely love Super Dry and always make a point of visiting a store when I travel internationally. My clothing cupboard is full of Super Dry products, some of them over 10 -years old and still g... See more
I returned a shirt (M) to the store in Guildford. No L in store....server was really helpful in managing a refund and ordering on line, to be delivered to my home at no cost. That was great! Ho... See more
Excellent customer service from all members of staff from the manager to the floor staff. Personable and professional. Good product knowledge. Special shout to Lizzie for a good telephone manner... See more
Company details
- #424 of 602 best companies in Clothing Shop
- #188 of 238 best companies in Men's clothes shop
- #26 of 35 best companies in Outerwear Shop
- #42 of 68 best companies in Streetwear store
- #175 of 255 best companies in Ladies' clothes shop
About Superdry - Guildford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
North Street, GU1 4YT, Guildford, United Kingdom
- 01483 453890
4.6
Excellent
153 reviews
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I walked in
I walked in, liked a coat, tried it on, good fit, took it to pay desk, paid and then left shop - with coat.
13 February 2024
Delighted with the service I received…
Delighted with the service I received in store .
30 January 2024
Store manager should be proud of his team
Saw a dress on the mannequin and went in and bought it, staff were amazing and friendly
4 February 2024
The staff was very friendly and…
The staff was very friendly and helpful. Also the price of jacket was great, half price and great design and quality
25 January 2024
Have not received my purchase
Have not received my purchase. Money has been taken nearly been 2 weeks. Spoken to customer services said redo the order. Customer
17 January 2024
The cashier was so polite and chatty
The cashier was so polite and chatty, good customer service.
19 January 2024
It was really easy to swap an unwanted…
It was really easy to swap an unwanted Christmas present for something I did want
3 January 2024
Very helpful in the shop
Very helpful in the shop, when returned an item and could only get the size on order,which they kindly did in the Guildford branch
28 December 2023
Excellent Customer service
Staff was very approachable and provide excellent options for any inquiries
30 December 2023
Staff helped me track down a size for…
Staff helped me track down a size for jumper I really wanted for a gift. So helpful in Guildford store
18 December 2023
Very happy customer
Was in store ready to pick up earlier than predicted and the hoodie fits true to size and of a high quality
18 December 2023
I expressly asked not to receive any…
I expressly asked not to receive any mails other than the receipt. Your sales personnel at the till assured me that was the case yet I am being spammed by you for feedback. The purchase was fine otherwise but I don't appreciate having emails pushed at me. Please stop.
19 December 2023
A sales person in Guildford store…
A sales person in Guildford store helped out checking sizes and availability online using A tablet which was not available in store. She was kind and helpful.
9 December 2023
The buying process was easy and so was…
The buying process was easy and so was the return process. I had to return one coat that was too tight for me.
The coat I have kept is super easy to wear, fits perfectly, and I love all the pockets....that's what I was looking for, in a waterproof long coat for this winter and winters to come.
23 November 2023
Helpful polite staff
Helpful polite staff. Don’t harass you when pursuing. All busy refolding items and keeping store tidy. Girl at the till was friendly and chatty
5 December 2023
Really helpful staff who pointed out…
Really helpful staff who pointed out free delivery if I ordered in store, and a 20% discount because of Black Friday. As promised Morden arrived within three days.
22 November 2023
Easy to order and collected from local…
Easy to order and collected from local store within a couple kfdays
19 November 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry - Guildford
Hi, Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we are happy to hear you are happy with your new purchase. Thanks so much for taking the time to give us your feedback. If you loved your new purchase, don't forget to leave a product review as well!
Kind regards, Superdry Care
Afghan full length faux fur coat
Afghan full length faux fur coat. Excellent quality. Prompt delivery to Guildford store. Perfect thank you 😊
25 October 2023
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