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Superdry - Hull Reviews 167

TrustScore 4.5 out of 5

4.7

3, St Stephen's Centre, HU2 8LN Hull, GB


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Rated 5 out of 5 stars

I popped into Superdry in Hull to return an item bought on line. The assistants were very friendly and helpful, they helped me find an alternative and discussed products that are simular and asked det... See more

Rated 5 out of 5 stars

First time I've purchased anything from here very pleased with placing my order on line and buying a coat in store. Staff very helpful and professional. My son buys all his clothes from superdry g... See more

Rated 1 out of 5 stars

I have already emailed my customer feedback in and had no response. Overall view no interest or ownership of online orders at the Hull store. Tracking details for order suggested it had been sen... See more

Rated 5 out of 5 stars

At age 69 my first experience of Superdry was in Hull. Sales lady knew her stock well and showed several choices. My size ( need to go up a size in this brand) out of stock but lady found items on com... See more


Company details

  1. #448 of 622 best companies in Clothing Shop
  2. #190 of 239 best companies in Men's clothes shop
  3. #27 of 36 best companies in Outerwear Shop
  4. #42 of 66 best companies in Streetwear store
  5. #181 of 257 best companies in Ladies' clothes shop

About Superdry - Hull

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 3, St Stephen's Centre, HU2 8LN, Hull, United Kingdom

  • 01482 224015

4.7

Excellent

TrustScore 4.5 out of 5

167 reviews

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Rated 5 out of 5 stars

Great

I popped into Superdry in Hull to return an item bought on line. The assistants were very friendly and helpful, they helped me find an alternative and discussed products that are simular and asked details to make sure they recommended items that would suit me. The returns process was fuss free and I would use superdry again because of the quality of service and products.

10 April 2026
Rated 5 out of 5 stars

Been buying Superdry clothing for 20…

Been buying Superdry clothing for 20 years now. Some pepole say a little expensive, but I say, " you only get what you pay for"! All their clothing is well made and the colours stay forever and don't seem to wash out.
Overall, great clothes that are made really well.

10 January 2026
Rated 5 out of 5 stars

Staff very helpful & polite

Staff very helpful & polite. The size I wanted in the colour I wanted wasn’t available in the shop so staff ordered it on line to be delivered to the shop & e-mailed me when it arrived within 5 days. I am very happy with my purchase & the friendly service.

20 December 2025
Rated 5 out of 5 stars

Helpful staff

We bought and ordered a jacket in the Hull shop for home delivery
The staff were amazing, very helpful. First class service
Well done Superdry

8 September 2025
Rated 5 out of 5 stars

Returns without receipt

I had to return some unwanted items, but had lost my receipt - Store assistant was extremely helpful and polite, and processed my refund (to a store card) quickly and efficiently.

26 July 2025

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