The same size on different shirts and tee shirts differs considerably. Extra large on one fits great while extra large on another one feels like a small size. The girl who served us was extremely help... See more

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I really appreciate the staff in the store in Newcastle. I feet that they are genuine helping. I purchased a dress for myself on very important occasion of my life and that was for my graduation day!!... See more
Ordering online was straightforward. I had notifications about every step of the process, from purchasing to collecting! The item (jacket) was well packaged and the collection in store was hass... See more
As always quality coats. Bought ripstop mens coat as suffer from the cold and this was the ideal choice to keep me very warm while doing my school pickups. Website recommended size medium but from pre... See more
Company details
- #422 of 590 best companies in Clothing Shop
- #184 of 234 best companies in Men's clothes shop
- #27 of 35 best companies in Outerwear Shop
- #45 of 67 best companies in Streetwear store
- #175 of 255 best companies in Ladies' clothes shop
About Superdry - Newcastle upon Tyne
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
26 Blackett Bridge, NE1 7JH, Newcastle upon Tyne, United Kingdom
- 01912 616082
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Same size on different shirts and tee shirts differ considerably. Extra large on one fot
The same size on different shirts and tee shirts differs considerably. Extra large on one fits great while extra large on another one feels like a small size. The girl who served us was extremely helpful. A credit to your company and deserves high praise. Didn't catch her name unfortunately but I'm sure she was Bulgarian.
I really appreciate the staff in the…
I really appreciate the staff in the store in Newcastle. I feet that they are genuine helping. I purchased a dress for myself on very important occasion of my life and that was for my graduation day!!! So I just wanted to say thank you from bottom of my heart that they help me to get my dress on time delivered and in correct size. Thanks again!!!
Great Service the store team were very…
Great Service the store team were very helpful it makes such a difference 👏 I shall be back shopping soon.
Well done 👏
Staff are really warn friendly
Staff are really warn friendly , remember customers , great people
Great choice of layering
Great choice of layering! Superb for adapting to how holidays or staycations are! Superb quality fabrics and tailoring !
Great staff. Prompt ordering of sizes!
Great service
Praises for Superdry
The service i received was first class. Superdry sells excellent quality clothing, that you can trust. Higher end of the market. Store design in Newcastle is relaxing & interesting. Staff always there to be helpful & treat you with respect 👍
Husband wears nothing else staff…
Husband wears nothing else staff helpful friendly clothes excellent quality and wash well
Great shorts at a competitive price
Great shorts at a competitive price. Staff excellent as always. Thank you.
Great customer experience
Helpful, friendly and overall very good customer experience.
Staff were really helpful
Staff were really helpful, and there were so many clothes in the store that I wanted.
Superdry SuperstaffYour staff in Eldon Square shop in…
Your staff in Eldon Square shop in Newcastle were excellent. Very helpful, pleasant and professional. At almost 78yr old I don’t understand the internet but Elliot and Craig ( I think) placed my order for me . I was delighted when I received my Taupe Coat thro the post, thanks to these 2 special Customer Service Gentlemen 👏👏
Quick delivery
Quick delivery, good quality coat. Guy at the store was really nice :)
Magnificent as always
As always, MAGNIFICENT quality of the products I bought! Thank you so very much!!
Excellent customer service
Excellent customer service . Helpful, friendly staff . Would highly recommend. Nothing was too much trouble for them.
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