Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... See more
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Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... See more
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... See more
Company replied
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... See more
Company details
- #427 of 607 best companies in Clothing Shop
- #189 of 240 best companies in Men's clothes shop
- #25 of 34 best companies in Outerwear Shop
- #43 of 68 best companies in Streetwear store
- #175 of 255 best companies in Ladies' clothes shop
About Superdry - Solihull
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Su-62, Touchwood, B91 3GJ, Solihull, United Kingdom
- 01217 040659
4.4
Excellent
221 reviews
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Great quality
Bought as a Christmas present and the recipient loved it, true to size and really good quality
18 December 2023
Great service
Online ordering very user friendly and sizes acutely described. Good communication about delivery. Delivered to Solihull store where staff were friendly and helpful.
18 December 2023
Friendly stuff
Really friendly and helpful people are working. So, it’s always nice buying there, and music is on, so make up
your mood :)
30 November 2023
Excellent service all round
The staff in store were very helpful and knowledgeable. They advised on an alternative product, ordered it and it arrived the following morning. Excellent service all round.
1 December 2023
Lovely quality
Helpful, friendly staff gave great advice to support my purchase. Wonderful selection of merchandise. Great quality & value for money.
30 November 2023
Order not received via click and…
Order not received via click and collect @Solihull. Unable to contact customer service as suggested by staff .
Received email to say order returned due to fit and refund.
Not sure how order could be returned if not received in the first place.
Customer service = zero
27 November 2023
I was just about walk out the shop…
I was just about walk out the shop after looking for what I wanted.the young man call me and made me try it on and was excellent fitting 👌.top man carry on good job and thank you to the seller with his ipad and quick service
27 November 2023
Quick delivery and very helpful staff…
Quick delivery and very helpful staff in store
26 November 2023
Always a great experience
1 December 2023
Quality
Customer Service exellent in this Store, arranged free home delivery with desired items not available in Store,
Great shopping experience.
20 November 2023
Really friendly
Really friendly, helpful and knowledgeable staff. Efficient shopping trip from start to finish. Would happily shop there again.
21 November 2023
Excellent customer service
Excellent customer service. Very friendly. Solihull Touchwood.
19 November 2023
Very well treated
Staff help with all query very well and sort all things very nicely. Pleased with the service received.
17 November 2023
Great staff in the Solihull store
Great staff in the Solihull store, friendly and helpful (Sorry I didn't catch the woman's name who dealt with me) Ordered a coat as they didn't have it in my size, it arrived quickly and really happy with the quality of the coat, great fit and toasty on the cold early morning waits for the bus!
14 November 2023
Kieran
Kieran, his service was spot on. He is super friendly, helpful and I appreciate his assistance a lot!
22 September 2023
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