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Superdry - Solihull Reviews 

222
TrustScore 4.5 out of 5

4.4

Su-62, Touchwood, B91 3GJ Solihull, GB


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Rated 5 out of 5 stars

Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... See more

Rated 1 out of 5 stars

Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... See more

Rated 2 out of 5 stars

In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... See more

Company replied

Rated 5 out of 5 stars

Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... See more


Company details

  1. #427 of 602 best companies in Clothing Shop
  2. #188 of 238 best companies in Men's clothes shop
  3. #26 of 35 best companies in Outerwear Shop
  4. #42 of 68 best companies in Streetwear store
  5. #175 of 256 best companies in Ladies' clothes shop

About Superdry - Solihull

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Su-62, Touchwood, B91 3GJ, Solihull, United Kingdom

  • 01217 040659

4.4

Excellent

TrustScore 4.5 out of 5

222 reviews

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4.4

All reviews

(222)

13,786 reviews in the last 12 months

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Rated 5 out of 5 stars

Really nice quality clothing

Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles.

Good price too on the bright yellow coloured ones.

And the colour means my wife can find me easily if i wander off, not sure if thats a good thing though.

3 January 2023
Rated 5 out of 5 stars

Ordered a skirt in store …

Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd so very pleased. Although I had to pay delivery they did provide a voucher of £10 to spend for the problem
Well done Superdry solihull

20 December 2022
Rated 5 out of 5 stars

Great in store service

Great in store service, also as item I wanted was not in stock sales assistant arranged for online order and delivery which was as quick as promised excellent service all round thank you

16 November 2022
Rated 5 out of 5 stars

Seamless experience

Easy to order, chose my store to deliver to and it was there the next day. Regular updates via email from order to collection. Will definitely order online again!

8 November 2022
Rated 1 out of 5 stars

Unprofessional service

I bought a jacket that wasn't waterproof because of quality issue thats why I took back to the store in Solihull. Here the store manager didn't accept my complaints because I didn't have the tag ( I threw away before I used only one day ) for this jacket but I have receipt. She told to me I have to send an email to the customer service but there told me: They can't do any refund to me because this depends on store manager.... As I see the quality became worse and price is higher for no reason...

6 November 2022
Unprompted review
Rated 5 out of 5 stars

My 1st ever purchase from Superdry and…

My 1st ever purchase from Superdry and im wondering why its taken me so long. Purchased a coat in store and the store assistant made my visit very personal. I then purchased a further 2 coats online as i wanted more :)

23 October 2022
Rated 1 out of 5 stars

Unfortunately down to the delivery…

Unfortunately down to the delivery company that was contracted to bring my jacket it was delivered to the wrong address and thrown over the gate onto a wet, muddy ground. Because the site was not secure it was taken. I hope this gets rectified with the upmost urgency, KM.

12 October 2022

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