This was my first experience at superdry. There was 3 people at tills - was waiting for a while before they stopped chatting. Service wasn’t quick enough. After receiving the item the guy just... See more

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I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... See more
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... See more
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instru... See more
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Company details
- #419 of 590 best companies in Clothing Shop
- #183 of 235 best companies in Men's clothes shop
- #25 of 34 best companies in Outerwear Shop
- #46 of 69 best companies in Streetwear store
- #171 of 252 best companies in Ladies' clothes shop
About Superdry - Southhampton
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, United Kingdom
- 02380 637701
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The young girl that served me in your…
The young girl that served me in your branch in Southampton was excellent.
She was friendly, patient, very open to my colours, styles etc
Very good service and very polite staff
Great product and quick service.
friendy staff
Superdry brand is very well made and comfortable to wear. The prices are comparable and the staff were very friendly and attentive without being pushy.
I managed to find a jacket in size 2xl…
I managed to find a jacket in size 2xl which I don't normally find. However having lost weight recently and finding a 2xl I'm absolutely over the moon with my purchase and the young lady who served me was a pleasure to do business with.
Just amazing!
The quality of the Superdry brand is…
The quality of the Superdry brand is remarkable. Moreover, the new designs of cargo trousers, dresses and everyday jackets are contemporary and different to what is offered by other brands. I also love the way that shops are decorated. Always great to find something new to wear in every visit.
I love the quality of Superdry…
I love the quality of Superdry merchandise. Sometimes sizes can be variable but I have learned to get a size larger than I would normally get, seems to work for me. The store in Southampton has attentive and friendly staff who are always willing to give assistance and advice.
It was Very easy to place the order and…
It was Very easy to place the order and collection was seamless. Thank you
Lovely customer service and the quality…
Lovely customer service and the quality of the products are amazing as usual
Good service
Good efficient and helpful service from Superdry online and at the Southampton store
Customer service was excellent
Good service and on time
Very helpful and friendly staff…
Very helpful and friendly staff absolutely customer focused.
Excellent customer service in store at…
Excellent customer service in store at Southampton and couldn’t do enough to help me with a return and re order
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