Easy online purchase and collect from store, refunded on collection as too big and exchanged for a smaller size, only one minor hitch was had to refund returned item and then purchase the smaller size... See more

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Nice zip hoodie with arm stripes, not sure the fabrics are as good as quality as they used to be but it seems all retailers are presenting poorer quality fabrics these days unless you go higher end. T... See more
I had an email saying the item was in store ready to collect, but when I went to collect it (after taking time off work) was told it had not been delivered and was told to come back in a few days time... See more
I’m a big fan of Superdry clothes. I love the look and quality of materials used. I find Superdry clothes maintain their shape wash after wash. Only dropping a star because the sizing varies massively... See more
Company details
- #430 of 600 best companies in Clothing Shop
- #189 of 237 best companies in Men's clothes shop
- #27 of 35 best companies in Outerwear Shop
- #43 of 69 best companies in Streetwear store
- #174 of 256 best companies in Ladies' clothes shop
About Superdry - Watford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
320 The Harlequin, WD17 2UB, Watford, United Kingdom
- 01923 222391
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I’m happy with my purchase and would…
I’m happy with my purchase and would buy from Superdry again.
Thank you
Bought nice skirt in the store
Bought nice skirt in the store. The only issue was that there was no one at the till at the back of the store had to walk back to the entrance to find someone.
Clean inviting shop with tidy displays
Clean inviting shop with tidy displays, most racks holding clothes in size order.
Availability of lady’s clothing nowhere…
Availability of lady’s clothing nowhere else at Harlequin shopping mall
(Black low V cut lightweight cardigan, tight fitting)
Excellent service my the gentleman tat…
Excellent service my the gentleman tat checkout, explained that the jacket comes with a 1 year warranty and even emailed the receipt to me, brilliant!
Empty store no one serving
Empty store two ladies stood at the front
No one at the check out, waited a while and had to the front of the store to get someone to help, both just stood there chatting
Don’t usually write a review but expect better at a place like SD
Misinformed
When paying for the clothes in the shop, I asked for an emailed receipt. The assistant agreed then told me to put my email address in the till screen.
I am yet to receive my receipt, but I keep getting your marketing emails
Can you please resolve?
Another amazing purchase from Superdry
Another amazing purchase from Superdry, customer service at the store is always amazing as well. Thanks so much
Great service at the till👍
The Sales Assistant was amazing caring…
The Sales Assistant was amazing caring and spent time with us to choose the right jacket
Nice zip hoodie with arm stripes
Nice zip hoodie with arm stripes, not sure the fabrics are as good as quality as they used to be but it seems all retailers are presenting poorer quality fabrics these days unless you go higher end. Thought the store was lack luster in its visual merchandising of colour ranges and layout presentation... disappointing for your brand.
The jacket was damaged and they told me…
The jacket was damaged and they told me I had to go back to the original store I brought it from to speak to them and look at CCTV!!! Most worst customer service it’s like they make no money for them to not even refund or give a store credit!!!
Good staff at Watford and nice store…
Good staff at Watford and nice store Ordered more shirts online and collected at shop all worked well
Excellent advice and service from shop…
Excellent advice and service from shop cashier, very happy with the jacket purchase
Products can’t be tumble dried
Products can’t be tumble dried.
Trying on is a must as sizes vary.
I brought six T-Shirts, 4 in medium and two in large, as the sizing was different between different styles.
Happy with my purchases.
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