Ordered from E- bay whilst we were on lockdown. I expected a delay in delivery because of the circumstances. The communication from Mark whilst he was working from home was amazing. Explanations of d... See more
Company replied
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Ordered from E- bay whilst we were on lockdown. I expected a delay in delivery because of the circumstances. The communication from Mark whilst he was working from home was amazing. Explanations of d... See more
Company replied
Recently bought several items, and had my shipping upgraded for free. A great seller who will be getting more business from me in the future. The variety and quality of the items is amazing, everythin... See more
Company replied
Got that one crazy pair of socks I've been that had been sold out in every other shop online for months from them. Lightning fast delivery and a lovely handwritten note in German (my native languag... See more
Company replied
Even though I have not received my order, I am very satisfied with how it was handled by the webshop (especially Marc). I thought it was very professional and they really thought along. I received my... See more
Company replied
Providing the best in socks and shoelaces! We stock Sock It To Me, Gumball Poodle, Happy Socks, Mr Lacy, Odd Sox, Richer Poorer and Golden Rabbit. Based in the UK.
Unit 1 Dolly Lane Business Centre, Dolly Lane, LS9 7AS, Leeds, United Kingdom
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Super quick delivery and the items are perfect. Thanks!
⭐ ⭐ ⭐ ⭐ ⭐ THE EVER RELIANT SUPER FAT LACES. I'M A RETURNING CUSTOMER. GIVE THANKS
Even though I have not received my order, I am very satisfied with how it was handled by the webshop (especially Marc). I thought it was very professional and they really thought along. I received my money back and received a discount code for my next order.

Reply from Sock N Roll
The good:
* Lovely selection of socks
* Quick dispatch
The bad:
* Each pair of socks was individually packaged a clear plastic bag (with "Super Fat Laces & Socks" branding). This is completely unnecessary and wasteful
* The entire package came in a plastic mailer (most shops do this, but it's still frustrating)
I had my eyes on a few other pairs of Gumball Poodle socks, but I'll have to find another stockist (one that hopefully does not use so much unnecessary packaging).
Edit: thank you for the reply.
Some places indeed recycle this type of plastic, but it's not widely recycled. Moreover, it is widely known that most of the plastic we put in the recycling bin actually winds up in landfill, so it's best to avoid producing that waste in the first place. Also, how many people do you know that collect and recycle soft plastic wrappers like these?
As business, you have the opportunity to make a difference by not contributing to the plastic pollution that is plaguing our planet. Shifting the responsibility of making the ethical choice to the consumer is not sustainable: most people simply will not bother!
I realise that no business is perfect, and I appreciate you taking the time to respond here, but shipping socks shouldn't involve so much waste: there are other ways to protect the socks in your warehouse (such as reusable plastic storage bins/boxes). I receive plenty of mail in paper packaging, and it's never arrived wet, even when it was rainy outside! This is a solvable issue, and other companies somehow seem to manage without so much plastic...

Reply from Sock N Roll
Quality shoelaces with a unique twist. Arrived quickly and exactly as described.

Reply from Sock N Roll
Loved the personal touch and remembering us!
Shining star and will always come back to get the epic socks.

Reply from Sock N Roll
They were so easy to communicate with and eager to help!

Reply from Sock N Roll
Exactly what I wanted, and delivered quickly! A great selection of socks, I will be coming back to order more for gifts!

Reply from Sock N Roll
Went above and beyond with customer service. Actually delivered the products themselves being local and a post strike imminent. Also quick responses to emails from Marc and the boss was on delivery.

Reply from Sock N Roll
Simply the BEST customer service!!! Great products and you know that you can't go wrong with socks as a gift. Everybody needs socks and the ones they sell are so clever and amazingly designed. I can't recommend more highly!!!! 10 🌟 out of 5 🌟 every single time

Reply from Sock N Roll
Awesome as always, personalised correspondence, FIRST CLASS Customer Service, great laces, fast delivery, always a pleasure to buy from.

Reply from Sock N Roll
Brilliant. Customer service can not be faulted. Product quality first rate.

Reply from Sock N Roll
The recipient of the socks was very happy with them

Reply from Sock N Roll
Love love love my socks! These Gumball Poodle knee high socks are super comfy and warm...and they actually stay up all day long!

Reply from Sock N Roll
I am a very pleased socker :-) - the socks are fantastic and were delivered as fast as they could be from UK to Germany!
Great contact via email with a personal touch!
I say thank you!!

Reply from Sock N Roll
Dear SFL
Big thank you for my super socks.
Colours and fit perfect. I look forward to many happy footsteps in them.
Thank you also for the excellent service from Marc.
Keep being excellent at service and product.
Kind regards Caroline

Reply from Sock N Roll
I love my socks. Glad I found you guys. I've recommended you to all my friends

Reply from Sock N Roll
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