First time ordering, got Chained Echoes for the Switch. Shipped earlier than expected and got my parcel within 2 days from the UK to another country - very impressive and very satisfied with the quali... See more
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Super Rare Games have always been solid, but Helen Jones (Head of Problem Solving) takes things to another level. She’s one of those rare people who actually gets things done instead of hiding beh... See more
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Failed to disclose that Vigil requires online access. Admitted they knew about this prior to sale. edit: Thanks for your response, but it is incorrect on a number of counts. Following your on... See more
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Fantastic support via email, usually replies in 1 - 2 working days in my experience. Every question I've had (even if it may annoy them, not giving too many details away!) They've been fully supp... See more
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Company details
Written by the company
Super Rare Games is a London based video games publisher, focusing on physical game releases and high quality, exciting, new indie games for digital publishing. Super Rare started as a publisher of physical Nintendo Switch indie games, having released 90+ games to date for the system. Started as a passion for collecting and preserving interesting games, as well as supporting indie developers, this side of the business has allowed us to step up to the plate with original digital publishing for consoles and PC. Our aim is not just to work on unique, fun indie video games of the highest calibre, but to help truly support developers of all scales with our indie-first and genuine passion-led approach. We only pitch for games we truly, personally love and want to play – and we think you’ll love them too! With a great, family-like, diverse and experienced internal team, brilliant connections and reputation among indie developers and gamers alike, and strong bonds with key third-party players like Nintendo, Sony, and Microsoft, Super Rare is uniquely positioned to attain its goals of being indie's best friend.
Contact info
Busworks Workspace, 39-41 North Road, N7 9DP, London, United Kingdom
- help@superraregames.com
- www.superraregames.com
4.4
Excellent
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
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They ship incredibly fast
They ship incredibly fast, which is because they order beforehand, so they have a set limit. I kind of wish Limited Run would do this, but LRGs usually sells more popular titles (no offense) on a consistent basis, so I imagine them not doing open preorder would be hellish from the bots (imagine if Scott Pilgrim was just 5000 copies, when LRGs sold 25k in 3 hours time, yikes). Their copies are from the UK, so they are technically a European physical copy (so those of us in the Americas will have an interesting box art, on top of probably a slightly more costly shipping price compared to someone in Europe), but sometimes that's the only way to go for some games you want physically. If you buy their games, you can kind of sell them for a higher value, technically because it's usually so so limited. I haven't had an issue with shipping so I don't have anything to report on that end. I only wish the amount they printed was set to just 5000, instead of fluctuating at times to 4000. I'm not really a reseller type of person, I just don't want a digital library, so I'm fine if games weren't so limited in general.
25 February 2021
Unprompted review
Great indie games physically on the…
Great indie games physically on the switch. Love to have some of these great games on cartridges rather than digitally. Orders delivered quickly and packaged great.
23 November 2020
Unprompted review
Thanks SRG x
Have placed orders from this company three times and all arrived in perfect condition. The games have always been shipped to Canada and shipping has always been very fast; tends to arrive within 1-2 weeks (sometimes less).
The big difference between this company and others (Limited Run, Special Reserve, etc) is that Super Rare Games has their stock in hand already, with a set edition number (they don't take open window pre-orders, and then start production). In other words, they have a store front with the stock ready to go, but once it's gone, it is gone. So keep your eye on the count down clock when you want to pick up something.
Haven't needed to contact their customer service, so I can't comment on that area (which is great). I highly recommend this company.
2 March 2020
Unprompted review
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