Super Silent Discos Ltd Reviews 

568
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless service from start to finish, highlighting the ease of the entire process from ordering to delivery and return. The equipment is frequently described as high quality, clean, and in perfect working order, arriving well-packaged with clear and easy-to-follow instructions. Many appreciate the early delivery, which allows time to familiarize themselves with the setup, and the responsive communication from the company. However, some people experienced issues with delivery services, including missed collections and concerns about damaged equipment upon return. A few other people also felt that the audio quality of the headsets was not the best.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as excellent and seamless from start... See more

Product

Reviewers mention positive feedback about product, highlighting that the equipment was delivered on time,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that equipment was... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is thoroughly... See more

Instructions

Customers had positive experiences with instructions, finding them super easy, clear, and straightforward for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you are planning a silent disco (which you definitely should) - these guys are amazing. Great communication. Everything arrived a couple of days before the big day, packed to perfection. Super easy... See more

Rated 5 out of 5 stars

The whole experience was great from start to finish. They were responsive, went above and beyond with the delivery and equipment and offered a seamless end to end process. The equipment was first clas... See more

Rated 5 out of 5 stars

Super Silent Disco made the whole process from placing the order, to delivery, setting up, using the headphones and diso lights, packing up and collection straightforward and helpful. The headphones a... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant - we thought the Silent Disco would go down well, but we under estimated just how well - the party of 15 girls loved it. Great value too, would throughly recommend- Super Silent... See more


Company details

  1. #1 of 6 best companies in Party equipment rental service
  2. #2 of 7 best companies in Children's Party Service
  3. #1 of 17 best companies in Event technology service
  4. #1 of 1 best companies in Mobile Disco

Written by the company

⭐ Rated Excellent – UK Silent Disco Hire Delivered To Your Door ⭐ Super Silent Discos provides silent disco hire across the UK, delivering high-quality wireless LED silent disco headphones directly to your door. We make organising a silent disco simple. Whether you’re planning a birthday party, wedding, school disco, festival, charity event, corporate event, theatre production or cinema experience, we supply everything you need for an unforgettable event. Our silent disco packages include premium 3-channel LED headphones, transmitters, chargers, audio cables, adaptors, easy setup instructions and even a music player pre-loaded with party playlists. With three music channels available, your guests can switch between different playlists, DJs or music styles at the press of a button. Unlike traditional equipment hire, there’s no need to travel to collect your headphones. We offer nationwide silent disco hire with delivery and collection arranged from your chosen address, making the whole process stress-free from start to finish. Our headphones offer excellent sound quality, colourful LED lighting, long battery life and reliable wireless range, making them suitable for small home parties right through to large events. At Super Silent Discos, customer service is just as important as the equipment itself. We’re proud to have helped thousands of people create amazing events and we’re always happy to offer advice before, during and after your booking. If you’re looking for affordable, reliable and easy silent disco headphone hire anywhere in the UK, we’d love to help make your event one to remember.


Contact info

4.9

Excellent

TrustScore 5 out of 5

568 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(568)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolute best time ever

Absolute best time ever. I would definitely recommend setting up maybe a couple of times beforehand, just to get yourself familiar with the tech, particularly if you’re not tech savvy! Glad for the instructions, FOLLOW THEM! On the day of the party itself, we were limited for space, so set up on the drinks table behind the drinks, don’t do this, as it states not to place transmitters near metal (missed that bit initially). We managed to pinch another table to set the transmitters up on and all was fine from then on. Great night. Very grateful you get the kit delivered early so you can figure it all out. We’d heard of the company from friends party last year and loved it then. Would definitely use them again!

29 January 2026
Rated 5 out of 5 stars

Stop looking and book Super Silent Discos

So easy to order and communications from the SSD team were amazing. The amount of kit that is provided is superb and will more than cover your needs but all gives piece of mind for the ‘just in case’ moments. All kit was clean and exceptionally well organised and protected when it arrived. Smooth delivery and very smooth return. If you need a silent disco- this is the place to go!!!!

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Fun was had by all!

Everything we needed to have our silent disco was in the box - even an mp3 player with a big selection of music. Good instructions for easy set-up. Headphones were really good and we had great fun at my daughters Hen party and then a very amusing family get together the next day. Service was great from start to finish and I would definitely recommend!

10 January 2026
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant - we thought the Silent Disco would go down well, but we under estimated just how well - the party of 15 girls loved it. Great value too, would throughly recommend- Super Silent Discos were really responsive, Vicky got back to us straight away with answers on any queries we had and nothing was too much trouble.

14 January 2026
Rated 5 out of 5 stars

Fantastic service

Fantastic service. We used the Silent Disco for a family New Years Eve Party
Vicky was amazing , would highly recommend
Brilliant price, delivery and pick up all as scheduled
No issue with the equipment easy to set up and use.
Will definitely use again

8 January 2026
Rated 4 out of 5 stars

Getting a quote was a breeze

Getting a quote was a breeze, communication was swift, and the equipment was securely packaged. The instructions were straightforward and simple to understand. I wholeheartedly recommend Super Silent Discos and plan to rely on them for my upcoming events!

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

From initial booking request the company could not do enough for me. I am a bit techno phobic but they answered all my questions even when I probably asked the same question a few times. The delivery came when they said it would, all well packaged, with full instructions on how to use the equipment. The night of the event everyone loved it and had a great night, even if the singing was so bad! Sent the package back and I got a message saying it had been received the next day and the security deposit was back in my bank account within the week. Would use again and recommend to anyone to book, you'll have a great time!

29 November 2025
Rated 5 out of 5 stars

Such a great company

Such a great company, from the delivery of the headphones, the instructions on how to use them and sending them back, it was seamless! We had a really fun time using the headphones too, would definitely recommend!

4 December 2025
Rated 5 out of 5 stars

We hired Super Silent Discos for a…

We hired Super Silent Discos for a weekend away for a large group of friends. The service was seam less from start to finish and the equipment was so easy to set up and use.
Five stars ✨!
Will definitely be using again!
Thanks
Jo

31 October 2025
Super Silent Discos Ltd logo

Reply from Super Silent Discos Ltd

Thank you so much, Jo! We’re really glad everything went smoothly and that the setup was nice and easy – exactly what we aim for. Delighted the silent disco added to your weekend away, and we’d love to help again next time!

– Ryan & the Super Silent Discos Team ✨

Rated 5 out of 5 stars

Helpful communicative and good value!

Helpful, communicative and good value! Worked great for a wedding. Handy to order some spares in case you need to charge any.

18 October 2025
Super Silent Discos Ltd logo

Reply from Super Silent Discos Ltd

Thanks so much for the great review! We’re really glad the kit worked well for your wedding and that you found everything good value and easy to manage. Ordering a few spares is always a smart move – great tip! We’d love to help again for your next celebration.

Rated 5 out of 5 stars

Brilliant service from start to finish.

Brilliant service from start to finish.
No problems.
Headsets clean and easy to use.
MP3 player was set with loads of great songs.
Amazing night had.
Age group 17-77

28 October 2025
Super Silent Discos Ltd logo

Reply from Super Silent Discos Ltd

Thank you so much for the lovely review! We’re thrilled to hear everything went smoothly and that the silent disco brought joy to such a brilliant age range – 17 to 77 is what we love to see! Delighted the MP3 player hit the right note too. Hope we can help with another amazing night soon!

– Ryan & the Super Silent Discos Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Had an amazing time at my 40th party!

2 October 2025
Super Silent Discos Ltd logo

Reply from Super Silent Discos Ltd

Thanks so much! We’re really glad you had an amazing time at your 40th – what a great way to celebrate! Delighted we could be part of it, and we’d love to help with the next party too!

– Ryan & the Super Silent Discos Team

Rated 5 out of 5 stars

Great kit, service and fun!

Really clear communication from the team throughout. Easy to set up, and getting the kit returned was really well organised. Most importantly, everyone loved the experience and it really made our party!

24 September 2025
Super Silent Discos Ltd logo

Reply from Super Silent Discos Ltd

Thank you so much! We’re really happy to hear the kit, communication, and return process all worked well – and even more pleased that it helped make your party such a hit! It’s always brilliant to know everyone enjoyed the experience. Hope we can help with the next one too!

– Ryan & the Super Silent Discos Team

Rated 5 out of 5 stars

Great company

Great communication from the company.
Equipment arrived when expected and was in good condition. Comprehensive and easy follow instructions regarding setting it up.
Would recommend this company and would use them again when I have the opportunity.

13 September 2025
Super Silent Discos Ltd logo

Reply from Super Silent Discos Ltd

Thank you so much for the lovely review! We’re really pleased everything arrived on time and in good condition, and that the instructions made setup nice and easy. Your recommendation means a lot – we’d love to help again whenever the next opportunity comes along!

– Ryan & the Super Silent Discos Team

Rated 1 out of 5 stars

Taken money off the deposit for “snapped band”

Delivery was fine they delivered in plenty of time. The headsets were ok (not the best quality audio) but the silent disco was good. However…I was given a collection slot between 9am-4.15pm to return the equipment (in the email it says to take this window with a pinch of salt as if they knew that they weren’t going to collect). I took the day off work and missed an appointment to wait in for the collection and no one turned up. I rang super silent disco to which they said to wait in till 7pm so I did despite waiting in all day, still no one turned up. If you miss a collection they charge you £7 and then charge you £12.50 per day that you can’t send it back. When I rang and told them they said they would send me a label this evening and that I would need to take it to the post office. I had to remind them the next day as I still had not received the label. Dropped off the box to the post office the following day then received an email to say that had got the box and were reviewing it. I then got another email to say that the headset was snapped and sent me a photo. They ask when you pack it up to take a video of you packing it all in the box. I sent them the video where you can see the headsets were clearly not broke. Then they accused me of hiding it by clicking it together. I asked for video footage of them unpacking it as they insist you take evidence of you packing it up. They couldn’t sent it to me. They ask for proof of you packing it up which is pointless as there is no proof the headset come from my box? Also they don’t ask you to film the headsets to check they are not snapped, they just want to know if it’s all in the box. Maybe they got damaged in transit as I had to use post office instead of parcel force? Are they trying to claim money back as they had to pay to return it with post office? Who knows but none of the headsets were broken when I sent them back. Long story short they took the money out of the deposit after going back and forth. It’s a shame as I would’ve used them for a wedding party in a couple of months but I’ll go elsewhere.

12 September 2025
Unprompted review
Super Silent Discos Ltd logo

Reply from Super Silent Discos Ltd

Hi Danielle,

Thank you for your review. I’m really sorry to hear you were disappointed with parts of your experience.

On the courier side: Parcelforce provide us with the collection windows, but unfortunately they don’t always arrive within the first slot given. That’s why we remind customers in several emails before dispatch that you do need to be in all day, and why we also offer a free Post Office drop-off option so you’re not tied to waiting at home. I’m genuinely sorry that the collection didn’t happen as planned and that you missed an appointment because of it. For clarity, there was no £7 failed collection fee in your case, as Parcelforce didn’t attempt the collection — those fees are only charged if the courier attends and the customer isn’t in.

Regarding the headset: the issue we found was a break inside the headband which only became obvious when the headset was tested here after return. It isn’t the sort of damage that would happen in transit, and it wouldn’t necessarily show up in a packing video. We do ask for packing videos so we can confirm everything is included and that items appear in good order, but this doesn’t always capture hidden damage. We only ever deduct from deposits when we’re confident the equipment hasn’t been returned in its original condition, and it’s never a decision we take lightly.

As for audio quality — we chose our headsets for their reliability and performance, and they’re mentioned positively in many of our reviews. On some occasions sound can be affected by the music source or adaptor being used, which may explain your experience.

I’m sorry this left you feeling let down, especially as you enjoyed the disco itself. We’ll continue reviewing our returns process and courier arrangements to reduce frustrations like this.

Kind regards,
Ryan

Rated 5 out of 5 stars

Amazing!!!

Quick and easy quote, fast correspondence, well packed equipment, easy instructions to follow.
Would 100% recommend Super Silent Discos and will definitely be using them for future parties!

3 September 2025
Super Silent Discos Ltd logo

Reply from Super Silent Discos Ltd

Thank you so much for the lovely feedback! We’re really pleased everything was quick and easy for you, and that the disco went down well. Can’t wait to help you with your next party 🎉

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