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Rated 5 out of 5 stars

Always 5 stars for Supplement Mad. Been using them for well over 6 years and never ever had an issue. Great advice, fast service and excellent products

Rated 5 out of 5 stars

Always get hubby's christmas and birthday presents from supplement mad every year ! Don't look at any other site ! What i like , 1 . An easy website to navigate with not thousands of products to look... See more

Rated 5 out of 5 stars

Been using supplement mad for about 4 years now and never one have they let me down. Get my order next day every time and always throws in free samples. Sells pretty much every single supplement you n... See more

Company replied

Rated 5 out of 5 stars

One of my used and abused website on the good side, for essential supliments that I need monthly. Lots of great deals, discounts and great delivery service that never disappointed. Another fantastic r... See more

Company replied

Company details

  1. Vitamin & Supplements Shop

Written by the company

Supplement Mad are a rapidly growing, premium sports nutrition retailer, carrying the best brands from around the world. With only the best quality, well dosed and effective products hitting our shelves you can guarantee everything you purchase from us will only be the best. We offer free next day delivery to UK Mainland on all orders over £80 or for just £4.99 below that threshold, with same day dispatch before 3pm. Make Supplement Mad your first stop towards achieving your fitness goals today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

72 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

World class service

World class service
Used multiple times

8 April 2026
Supplement Mad logo

Reply from Supplement Mad

Hi Joe

Thank you for your review and continued custom

Much Appreciated
Will
Supplement Mad

Rated 5 out of 5 stars

Always get hubby's christmas and…

Always get hubby's christmas and birthday presents from supplement mad every year ! Don't look at any other site ! What i like , 1 . An easy website to navigate with not thousands of products to look through. 2. Cheeky discounts .3.ultra fast delivery .4.prices not too expensive .5.and always get freebies in box to try before you buy ,this time he's got a free tub of creatine aswell ! X

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service on a whole

I have to give it a 5 for my previous order and the protein powder from this order is spot on. The cnp loader eaa were a bit of a let down personally flavour wise and it doesn't really dissolve very well at all, think I will stick with naughty boy

3 November 2025
Rated 5 out of 5 stars

Appreciation & rewards


I recently placed an order worth £250 with this company. On the positive side, I have to say the delivery was fast and completely on point — everything arrived exactly as expected, which I really appreciate.

However, I was quite disappointed that the only acknowledgment of such a large purchase was two small pre-workout samples. For an order of this size, I was hoping for a bit more effort to show appreciation or reward customer loyalty, especially since many other supplement companies offer more meaningful perks for big spenders.

While the products themselves seem solid, the lack of added value or recognition makes me think twice about placing another large order in the future.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Great ingredients

No clumps when mixing, no crash after taking it. All flavours are incredible.

It does what it says on the tub, unlike other products I've previously bought.

This product always gives me that push you need to get to the gym at 4am 💪🏻

28 March 2025
Unprompted review
Rated 1 out of 5 stars

Late delivery + expired product

Ordered on a Sunday for a Tuesday, it came in Thursday with the excuse that we weren't home (we were home)

To top up the 6£ spend for nothing, the product it self is expired, although i paid full price for it.

William from sells is less helpful than the beta version of chat.gpt...

I'm so disappointed with the experience overall, i haven't been offered nothing but shallow excuses.

Later edit:

"Your order was dispatched on the Monday and attempted on Tuesday as per the couriers photograph of your external building door they uploaded to the tracking."

- by attempted you mean take a quick snap? There was a phone number on the box as well clearly no one insisted on.

"I don't know what more could have been done to help you with this as your emails were responded to immediately and the issue was resolved with us adding delivery instructions for the second attempt."

- you could've refunded the money i paid for the next day delivery, that would've been a start.

"As for the expired product, we are very sorry, this must have not been rotated through the stock correctly."

- cause that's why i paid full price for the product, to have a shallow apologie and a refund on the expired product... honestly i would've skipped this whole experience if i knew the time i would waste

"Again, your email was responded to instantly and you were issued a full refund for this product."

- refund on the expired product only (in 3 to 5 working days), not the failed delivery you seem to take no ownership for, despite us being home to receive it. Yes, it was rather pointless havibg my email responded with the same excuses, but also the fact that it if kind of my fault for not receiving the parcel? Hmm?

"Please let us know how you think we could have been more helpful so we can make changes accordingly"

- i think I'll never order from your company again as you are not serious... i also recall an order 1 year and half ago of a pre-workout which was also after expiration date, but i couldn't confirm as the expiration date was damaged/wipped off (confidently convenient)

- changes accordingly would be not to have next day delivery for us suckers and to check your products expiration date.

Have a good day!

16 January 2025
Unprompted review
Supplement Mad logo

Reply from Supplement Mad

Hi,

Thank you for your review. I'm sorry to hear you aren't happy with the service provided.

Your order was dispatched on the Monday and attempted on Tuesday as per the couriers photograph of your external building door they uploaded to the tracking. I don't know what more could have been done to help you with this as your emails were responded to immediately and the issue was resolved with us adding delivery instructions for the second attempt.

As for the expired product, we are very sorry, this must have not been rotated through the stock correctly. Again, your email was responded to instantly and you were issued a full refund for this product.

Please let us know how you think we could have been more helpful so we can make changes accordingly

Kind regards
Supplement Mad

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