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Supplement Place Reviews 

2,597
•
TrustScore 5 out of 5

4.8

Vitamin & Supplements Shop
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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and professional staff who handle inquiries swiftly. People frequently commend the high quality of the products, noting their effectiveness and natural ingredients. The delivery service is also highly rated for its speed, efficiency, and convenient letterbox-friendly packaging. Ordering is described as easy and stress-free, with many appreciating the streamlined process. However, some customers also noted concerns regarding specific products, with a few experiencing no desired effect or even adverse reactions like nausea and restless sleep.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising the efficacy and natural ingredients of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the high quality of supplements,... See more

Service

Customers consistently note positive experiences with service, often describing it as very good,... See more

Order

Customers had positive experiences with order, highlighting the ease of online ordering and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service (as ever) from Supplement Place. Most recently I ordered during one of their occasional sales, then realised one item had a short use-by date and sent a quick email on the off chan... See more

Company replied

Rated 5 out of 5 stars

I was a bit skeptical at first, but I’ve noticed I feel stronger and more focused during my workouts, and recovery seems a bit quicker. It’s reassuring to know it’s a blend of natural ingredients de... See more

Company replied

Rated 5 out of 5 stars

I ordered my meals for one month and unfortunately I signed up for six months l got back to Jane plan by email and Fatima got back to me and sorted out my order and I am now on a one month plan and... See more

Company replied

Rated 5 out of 5 stars

New to this, first delivery, so too early to gauge effect of the pills. However we are very impressed with the speed of delivery, the slimline letterbox packaging and, especially, the online reviews.... See more

Company replied

Company details

  1. #47 of 277 best companies in Vitamin & Supplements Shop
  2. #22 of 129 best companies in Cosmetics shop
  3. #40 of 235 best companies in Fitness and nutrition
  4. #15 of 69 best companies in Flavours, fragrances and aroma Supplier
  5. #40 of 252 best companies in Health and beauty shop
  6. #3 of 40 best companies in Sports Nutrition Shop

Written by the company

Supplement Place is a trusted supplier of affordable supplements within the health and wellbeing industry where you can be sure of the best quality supplements available. We offer a 15% introductory discount for new customers and regular discounts when you sign up to our mailing list for existing customers. We pride ourselves in our customer service and are always available for any questions, queries and product information by phone, email or whatsapp. We are very proud to have won South West Supplement Company of the Year in 2021 and 2022!

Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(2,597)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

The product is exactly as described

The product is exactly as described. I just wish the delivery had been faster. Overall, a positive experience

19 September 2024
Unprompted review
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Reply from Supplement Place

Thank you for your comments. I can't seem to find a record of an order under your name. Could you provide me with the details? Thank you

Rated 5 out of 5 stars

Trustworthy company - Recommended

I was looking for one particular supplement which is very popular ( and expensive) I researched lots of companies but Supplement Place was the only one I felt would be trustworthy and reliable. I'm glad to say my judgement proved correct. Quick tracked delivery and a query I had was answered quickly and politely.

10 September 2024
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Reply from Supplement Place

Thank you Christopher. Very glad to hear you are happy with the service.

Rated 5 out of 5 stars

3% Tonkat Ali

Grabbed the 3% Tonkat Ali
Feels very potent. Asked for the certificates of analysis and heavy metal reports. Got them quickly through WhatsApp. Order came through the letterbox so I didn’t even have to open the door.

29 July 2024
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Reply from Supplement Place

Thank you very much.

Rated 5 out of 5 stars

Great service

Great service. Fast service. Free pen and notepad. Will use again.

22 July 2024
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Reply from Supplement Place

Thanks Adam.

Rated 5 out of 5 stars

Mop bop

Moppity boppity mop bop mop muh huhhhhhhhh bop bop bop mop

20 June 2024
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Reply from Supplement Place

:)

Rated 3 out of 5 stars

Not sure if I can see a change to be…

Not sure if I can see a change to be honest. I’m always trying new things. So can’t really pinpoint if this product did the job . On the good side I didn’t get any problems digesting it . I have a sensitive stomach

24 June 2024
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Reply from Supplement Place

Thanks for your feedback. This request was more about how you found the shopping/checkout/customer service aspects of the business. We would normally request a product review after a couple of weeks to give you time to use the product.

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