Surgelove Reviews 

5
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(5)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered two things back in February…

I ordered two things back in February and never got them. I contacted them several times and they blamed it on the virus. They said I would get it soon though. I have not received a refund. I am trying to report this. DO NOT ORDER!

16 May 2020
Unprompted review
Rated 1 out of 5 stars

I'm in the same situation as Xiamara

I'm in the same situation as Xiamara. I ordered t-shirt in January, 2 weeks later I received info that it isn't on the stock and they proposed me other t-shirt. I unerstand that due coronaviurs deliverys may have been delayed but when I asked them for money back they keep selling me out, saying the money's on the way as if they had cash by ship from Africa so long. After 2 months I still didn't receive nor tshirt nor my money. Avoid this company, I reported the case to the police in Hong-Kong

26 March 2020
Unprompted review
Rated 1 out of 5 stars

This website is run by scammers

This website is run by scammers. I ordered something about a month ago and when I never received an email of when my stuff would be delivered, I emailed them. They responded and said the item was no longer in stock and that I can get store credit and buy something else. Every email I sent was with a different person so I would have to rewrite everything everytime I sent an email. I ordered something new and I’m in the same situation I was before, confirmation sent but no delivery email. It’s been about two weeks. They’ll say that they’re busy and then inform you that you can get store credit. I’ve just accepted that I was scammed and that I will not be seeing that money again. Do not use this website. They’re prices are too affordable for a reason. They are scammers.

4 March 2020
Unprompted review
Rated 1 out of 5 stars

If i can i Will not give This even Only…

If i can i Will not give This even Only one start... i order some dress, and been waiting for a month.. when i email the stuff and so easly they say they Dont have the dress (the one i order) my question is 1.why u sale something if u Dont have a stock, 2. Why u Dont tell me if u Dont have stock then im not gonna buy it or waiting till a month 3.why u let me waiting till a month just for nothing 4.why u not tell me before i ask u and been wait a month.... its not about money but about u poor stuff and doesnt care with u custamer... for u guys WHO buy something in This website i hope u Lucky and if u wanna buy something from This website make sure u been thingking about it thanks...

25 February 2020
Unprompted review
Rated 1 out of 5 stars

This is a dodgy website

This is a dodgy website. I ordered clothes from there to later get an email saying its a 'high risky order' and that I need to prove my 'authenticity' by sending a picture of my credit card. This is extremely dodgy so I tried filling out a form to get refund as they have a 24 hour policy of getting fully refunded, it kept on denying me sending it through saying there was an issue with the verification code. It feels like this company is trying to prevent me from getting a refund. Overall don't order ANYTHING from this website.

7 February 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look