Surrpaws Reviews 4

TrustScore 3.5 out of 5

3.3

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Company details

  1. Pet shop
  2. Pet Groomer
  3. Pet Care Store

Information provided by various external sources

#grooming for our furry boss #dogs #cats #rabbits #guineapig Book an appt online: https://t.co/QUOJdr5qrL or Whatsapp/Call/Telegram 8845 7183


Contact info

3.3

Average

TrustScore 3.5 out of 5

4 reviews

5-star
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Rated 4 out of 5 stars

The atmosphere is warm and inviting


The atmosphere is warm and inviting, and the staff is incredibly friendly. They took the time to discuss my dog’s grooming needs and were very accommodating to any special requests. The grooming process was handled with care, and my dog looked amazing afterward! I also appreciate the follow-up advice they provided to keep my pup looking his best.

26 November 2024
Unprompted review
Rated 1 out of 5 stars

Upsold services without choice

Have been a satisfied customer till last week. Website stated $40 and $50 for grooming of guinea pigs with the difference being trimming of fur. Dropped my two piggies for grooming and specifically stated that we wanted trimming of fur. Returned to collect the piggies two hours later and were told that the total cost was $180 ($90 per pig). When questioned why the huge difference in price, the groomer explained that she assumed we wanted spa treatment and cleaning of teeth. The fact was we never requested such services in the past including this time so i wondered how she could assume we require the additional services. This will be our last visit!

13 January 2021
Unprompted review
Rated 5 out of 5 stars

Dog grooming services best in Singapore

Pet grooming services are done perfectly by professional pet groomers! I was recommended to surrpaws.com by friends and all my pets including my relatives and friends' pets are all going there ever since. Their pet grooming services includes dog grooming, cat grooming, rabbit grooming, guinea pig grooming and chinchilla grooming. Their signature service is dog and cat teeth cleaning without anesthesia.The pet groomers are very patient, speak good English and generous in giving pet care tips and guides.

7 January 2020
Unprompted review

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