Sussex Biltong Reviews 

120
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had tried bröet wars, peri peri biltong and Durham curry Biltong at a recent music festival and wow what a game changer. It was cut and portioned on the spot, and one of the vendors was South Africa... See more

Company replied

Rated 5 out of 5 stars

What started as a late-night craving for some beef jerky ended up with me researching who makes the best biltong in the UK, and Sussex Biltong kept popping up. My order arrived today and I wasn’t sure... See more

Company replied

Rated 5 out of 5 stars

The best place for biltong. I’ve regularly purchased in shop, and also ordered online - all experiences have been perfect. Staff are so so nice, biltong is exceptional, with an added bonus of flings a... See more

Company replied

Rated 5 out of 5 stars

Delicious biltong, and way too moreish. The cuts of meat used are very tender and flavourful, we love the Hoisin and Garlic and the seasoning is perfect, it is the best biltong I have found in the UK,... See more

Company replied

Company details

  1. #5 of 6 best companies in Delicatessen
  2. #10 of 25 best companies in Meat Products
  3. #1 of 3 best companies in South African restaurant

Written by the company

We make and sell top quality biltong, dry wors and boerewors as well as selling Southern African groceries for homesick ex-pats. Our biltong is made from premium grass-fed British and Irish beef and is always freshly sliced to order, never prepacked. We have physical shops in Sussex and offer free UK wide delivery for online orders over £25.00.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(120)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

The best droëwors in the UK

The best droëwors in the UK. I’ve tried a few! Open communication from the company too, always a pleasant experience with them

4 September 2024
Sussex Biltong logo

Reply from Sussex Biltong

Thanks for the review Martine, I'm glad you like our droewors.

Rated 5 out of 5 stars

Hugh Standard

Very fresh biltong, as if I had bought from a butcher. High standard.

2 September 2024
Sussex Biltong logo

Reply from Sussex Biltong

Thanks Hugh.

Rated 1 out of 5 stars

Bad Service

I ordered 1 kg of biltong (meat) from Craig Black, (He says he is Craig Black,) at the Sussex Biltong Company last week. (24/6/2024) Monday
The first time they said they would deliver the next day.(Tuesday 25/6/24) I never received the biltong.
On Wednesday (26/6/24) I contacted Craig Black again. Craig Black said that: “DHL were a terrible delivery company and that was why I never received the biltong” (meat). He said that it happened often with DHL and Sussex Biltong Company, couldn’t do anything about it.
I then discovered that Craig Black had given DHL the wrong address! I phoned him to rectify the address.He said he would send the 1 Kg to the right address and I would receive it the next day 27/6/24.Still nothing arrived!

Craig Black said he couldn’t do anything about it, as it was the fault of DHL, who were “a useless company” - DHL

I discovered that the incorrect address was not changed by Craig Black

I received no compensation for all the inconvenience and still have received no biltong. (Meat)

27 June 2024
Unprompted review
Sussex Biltong logo

Reply from Sussex Biltong

I'm sorry that the order didn't go to plan. We issued a full refund when things went wrong. We are not sure what sort of compensation the customer expects.

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