Svane Electronic ApSReviews 

340
TrustScore 5 out of 5

4.9

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Company details

  1. Closed Circuit Television Store
  2. Electrical repair shop
  3. Electronic spare parts
  4. Electronics Company
  5. Electronics repair shop
  6. Electronics store

Information provided by various external sources

Svane Electronic ApS blev stiftet i 1983, med det formål at sælge sikkerhedsprodukter til det danske marked. SSI navnet kommer af Scandinavian Security Industry, men det er mest eksportmarkedet, der kender os under dette navn. Siden 1987 har vi solgt kvalitets adgangskontrol og tyverialarmer. Vi sælger til grossister, installatører og private, og bestræber os på at yde en høj service. I dag har vi hjemme på adressen Arildsvej 27 i Engesvang. I vores showroom på samme adresse, finder du et repræsentativt udvalg af vores produkter. Du er meget velkommen til at kigge forbi!


Contact info

4.9

Excellent

TrustScore 5 out of 5

340 reviews

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4.9

All reviews

(340)

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Rated 5 out of 5 stars

Incredible Service

Incredible service, also given it was high summer and most companies are barely answering the phone. Michael used 15 minutes on the phone with me discussing and helping with my totally weird project. Easily 10 more than I deserved.

I love companies like this that merge old school service with cutting edge logistics. Everything I ordered arrived 32 hours later. Fantastic.

17 July 2022
Svane Electronic ApS logo

Reply from Svane Electronic ApS

Hi David, thanks a lot for your review - I hope you got something woorking.

Rated 2 out of 5 stars

The website showed a mix of currency…

The website showed a mix of currency units. When placing the order it was in Euro, but when the e-mail arrived, the amount was 6x higher due to currency conversion, but currency still showed Euro. The wrong amount was deducted from the credit card but refunded later. They didn't ship to the shipping address but to the invoice address. They forgot the company name on the shipping slip and the package got lost for several weeks. There is no notification e-mail about shipping and delivery. Poor communication ...

9 February 2021
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Reply from Svane Electronic ApS

Hi Markus
Im sorry about the issues you had, we sadly have some current problems with our website at the time of your ordre (this is fixed now)
That also meant we had to handle your order manually, and in this case we sadly shipped to your invoice address instead of shipping address.
The ordre was shipped from is in DK 2021-01-11 14:00
And received at your invoice address in Germany by AO RALFE at 2021-01-14 12:10
We are really sorry of all the mistakes and issues on this order, this will definitely not happen again.

Rated 4 out of 5 stars

Fin service og god support.

17 December 2015
Unprompted review
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Reply from Svane Electronic ApS

Hej Michael

Tak for din flotte anmeldelse og fine stjerner :-) Husk at du altid er velkommen til at kigge forbi os på Arildsvej, hvis du skulle forvilde dig herned og har brug for at se nogle af tingene i et aktivt setup, inden du bestiller. Og du er naturligvis også altid velkommen til at ringe til os - vi sidder som altid klar ved telefonerne!

Med venlig hilsen
Malene

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