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Swanminds Reviews 15

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TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

15 reviews

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Rated 1 out of 5 stars

Product doesn’t look like the picture

Product doesn’t look like the picture. E-mailed 3 times if I can return item, but no response. Telephone number is out of service. Don’t order!

10 April 2026
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Reply from Swanminds

Hi Maarten,

Thank you for your review – and we sincerely apologize for the poor experience.

We have now located your previous messages, which unfortunately ended up in our spam filter and were therefore overlooked. This is of course not acceptable, and we apologize for this.

We have today sent you a return label so you can return the lamp.

In addition, we take your feedback regarding the product images very seriously and will update them to ensure they provide a correct and more accurate representation of the lamp going forward.

Kind regards,
Svend

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