I like the products. Have used for several years. The Website was a bit "wonky" this time. My order was over $200. At $50, free shipping applies. The system indicated I would get free shipping and whe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Swanson Vitamins
Written by the company
Swanson’s History
Swanson Vitamins first started offering quality supplements in 1969 in Fargo, North Dakota, as a way to help others enjoy their favorite activities longer with simple, science-backed ingredients like vitamin E—one of its first products. Today Swanson is still in Fargo, although the company is privately held by Swander Pace Capital. But that hasn’t changed its commitment to customer service or long tradition of offering innovative and beneficial supplements designed to help everyone reach their health goals.
Swanson’s Mission
After more than five decades of serving its customers, Swanson remains committed to its mission of delivering world-class vitamins and supplements with uncompromising integrity. With in-house experts meticulously sourcing ingredients and developing science-backed formulas held to the highest quality standards, each product earns trust from health seekers from all around the world.
Swanson’s Reputation
Swanson is raising the universal standard for integrity in vitamins and supplements. From concept to capsule Swanson employs the strictest standards of purity and potency, putting its customers first by gathering honest reviews and implementing feedback from Trustpilot and other independent organizations to ensure the highest quality and best value in health and nutrition supplements.
Long before being mandated by the Food and Drug Administration (FDA), Swanson adhered to Good Manufacturing Practices (GMP) guidelines, earning registration as a GMP Facility by NSF International, the world’s leading authority on standards development and public safety.
Swanson’s reputation also includes community involvement, something which has been a large part of the company’s mission since its beginning. Swanson supports local and national charities through its Swanson Cares initiatives and works to better support healthier lives within its community by promoting a variety of enriching causes.
Swanson’s Offerings
Swanson offers a vast assortment of nutritional supplements, self-care products and even healthy items for home and pantry, all with a focus on quality and value. Science-backed ingredients expertly crafted and formulated to deliver the best benefits for body, mind and home are at the core of the Swanson lineup of products. These products are available in an array of specialty formulations, taking into consideration dietary and individual needs so that wellness can become a goal achievable by everybody. After all, vibrant health is a journey—on which Swanson is proud to support its customers every step of the way!
Contact info
4075 40th Ave S, 58108, FARGO, United States
- 1-800-824-4491
- customercare@swansonhealth.com
- www.swansonvitamins.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing experience
Swanson is usually pretty good about…
Swanson is usually pretty good about everything but this time it took more than two weeks to get my order

Reply from Swanson Vitamins
Easy ordering and prompt delivery
GREAT Customer Service
Based on customer service the representatives at Swanson Vitamins care! I ask for help with codes and products and I am ALWAYS helped with no 'use online' push back. My orders are processed correctly, ship quickly and are free (for me). Thank you!!!
Asked for address they slready hsd
Asked for address they slready hsd. No apology. No explanation of what eent wrong.

Reply from Swanson Vitamins
Disappointed
I'm still waiting for my products since April 28th. I've NEVER EVER had to wait this long from Swanson. I ended up buying products from another source. Very disappointed. My checking has been debited from Swanson but still no products.

Reply from Swanson Vitamins
Shipping issue but they resolved it quickly.
Ordered item. Got to shipper fast. Shipper took 10 days to get a heat sensitive item delivered to me. Swanson replaced the item and received the replacement in 2 days. They corrected my issue that the shipper caused.
My order had been mishandled by the…
My order had been mishandled by the shipping company and apparently lost for the time being. When I became concerned and contacted Swanson, they immediately arranged a no cost replacement expedited shipment, explaining that the customer is always their first consideration, and that any issues with the shipping company would be delt with by Swanson.
I have been a Swanson customer for over forty years, and on the very rare occasions when there has been an issue, they have always stepped up
Confirmation 4/24/2026 still on FedEx…
Confirmation 4/24/2026 still on FedEx with new delivery day continue never happens before been a customer over two decades

Reply from Swanson Vitamins
My order never arrived
My order never arrived. I placed my order on Apr 25. It was supposed to be delivered May 2. I ran out of the item I ordered on May 1, thinking my refill would be coming the next day, but it never came. By May 5 I had to buy a more expensive replacement locally. It is May 11 and it has not been delivered. Swanson did give me a full refund when I called to complain, but after this situation I am not sure I will order from Swanson again.

Reply from Swanson Vitamins
The customer service contact person was…
The customer service contact person was very helpful.
Not happy
Ordered 4/25. Still don't have my order. And more than half the stuff I normally order is out of stock

Reply from Swanson Vitamins
Quality and service
The products are of high quality the service is friendly and helpful and Swanson goes out of their way to make sure that your order is received as soon as possible
Got my order right and fast shipping.
No complaints about the product itself
No complaints about the product itself; however, the same product came from 2 different places!

Reply from Swanson Vitamins
It's always great at Swanson
Swanson order
The fact that FedEx dropped the ball on shipping, Swanson customer care was fantastic on keeping up on it, reassuring me all the way.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







