Swanson Vitamins Reviews 

46,337
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 7,378 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products and appreciate the excellent prices offered. Many find the ordering process straightforward and the website user-friendly, allowing for easy navigation and quick reordering. People also value the convenience of finding everything they need in one place, highlighting the efficiency of their overall shopping experience. However, some customers noted issues with order delivery, experiencing significant delays or not receiving shipments as expected. A few also felt the website could be problematic, citing difficulties with logging in or items disappearing from carts. Additionally, some reviewers mentioned concerns about shipping costs.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality, wide variety,... See more

Order

People report ambiguous experiences with order, with many customers praising the ease of ordering, timely... See more

Price

Consumers consistently express satisfaction with the pricing, often highlighting great deals, affordable... See more

Website

Clients share ambiguous opinions on the website, with many reviewers praising its ease of use, clear layout,... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the website easy to use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the products. Have used for several years. The Website was a bit "wonky" this time. My order was over $200. At $50, free shipping applies. The system indicated I would get free shipping and whe... See more

Rated 4 out of 5 stars

I like the variety of options, though finding what I want can be time consuming. I like the prices. One thing I would change is to have the option to buy different supplements containing the same nu... See more

Rated 4 out of 5 stars

Was easy to find what I needed. Order was submitted easily. In the past there's been issues with that. Took quite awhile to arrive (2 weeks from ordering) but Swanson can't be held responsible for... See more

Rated 4 out of 5 stars

All my supplements arrived and on time except one. It wasn't charge, so that good, yet I really needed it. The prices were mostly reasonable and it was convenient to not have to go from shop to shop... See more


Company details

  1. Vitamin & Supplements Shop
  2. Fitness and nutrition
  3. Food products supplier

About Swanson Vitamins

Written by the company

Swanson’s History

Swanson Vitamins first started offering quality supplements in 1969 in Fargo, North Dakota, as a way to help others enjoy their favorite activities longer with simple, science-backed ingredients like vitamin E—one of its first products. Today Swanson is still in Fargo, although the company is privately held by Swander Pace Capital. But that hasn’t changed its commitment to customer service or long tradition of offering innovative and beneficial supplements designed to help everyone reach their health goals.

Swanson’s Mission

After more than five decades of serving its customers, Swanson remains committed to its mission of delivering world-class vitamins and supplements with uncompromising integrity. With in-house experts meticulously sourcing ingredients and developing science-backed formulas held to the highest quality standards, each product earns trust from health seekers from all around the world.

Swanson’s Reputation

Swanson is raising the universal standard for integrity in vitamins and supplements. From concept to capsule Swanson employs the strictest standards of purity and potency, putting its customers first by gathering honest reviews and implementing feedback from Trustpilot and other independent organizations to ensure the highest quality and best value in health and nutrition supplements.

Long before being mandated by the Food and Drug Administration (FDA), Swanson adhered to Good Manufacturing Practices (GMP) guidelines, earning registration as a GMP Facility by NSF International, the world’s leading authority on standards development and public safety.

Swanson’s reputation also includes community involvement, something which has been a large part of the company’s mission since its beginning. Swanson supports local and national charities through its Swanson Cares initiatives and works to better support healthier lives within its community by promoting a variety of enriching causes.

Swanson’s Offerings

Swanson offers a vast assortment of nutritional supplements, self-care products and even healthy items for home and pantry, all with a focus on quality and value. Science-backed ingredients expertly crafted and formulated to deliver the best benefits for body, mind and home are at the core of the Swanson lineup of products. These products are available in an array of specialty formulations, taking into consideration dietary and individual needs so that wellness can become a goal achievable by everybody. After all, vibrant health is a journey—on which Swanson is proud to support its customers every step of the way!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

46k reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(46,337)

6,872 reviews in the last 12 months

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Rated 3 out of 5 stars

It took 10 days to receive the order I…

It took 10 days to receive the order I placed.

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there!

I sincerely apologize for the concern regarding the delivery of your order! I know it can be frustrating when your order does not arrive when expected. Please check for a follow-up email with more information about your order.

Our Customer Care team can be contacted for assistance with any concern at 1-800-824-4491. We are available Monday - Saturday, 7 am-midnight, central time.

Take care,

Graham D.
Swanson Health Products

Rated 5 out of 5 stars

GREAT Customer Service

Based on customer service the representatives at Swanson Vitamins care! I ask for help with codes and products and I am ALWAYS helped with no 'use online' push back. My orders are processed correctly, ship quickly and are free (for me). Thank you!!!

27 April 2026
Rated 1 out of 5 stars

Asked for address they slready hsd

Asked for address they slready hsd. No apology. No explanation of what eent wrong.

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I apologize for the experience you had with our team! Your feedback has been shared to help ensure the best service going forward. Please watch for an email follow-up with more information.

Take care,

Graham D.
Swanson Health Products

Rated 1 out of 5 stars

Disappointed

I'm still waiting for my products since April 28th. I've NEVER EVER had to wait this long from Swanson. I ended up buying products from another source. Very disappointed. My checking has been debited from Swanson but still no products.

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I sincerely apologize! I know it can be frustrating when an order does not arrive when expected. Please reach out to our Customer Care team with any concerns, and we will provide a solution!

Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order!

Take care!

Graham D.
Swanson Health Products

Rated 5 out of 5 stars

My order had been mishandled by the…

My order had been mishandled by the shipping company and apparently lost for the time being. When I became concerned and contacted Swanson, they immediately arranged a no cost replacement expedited shipment, explaining that the customer is always their first consideration, and that any issues with the shipping company would be delt with by Swanson.
I have been a Swanson customer for over forty years, and on the very rare occasions when there has been an issue, they have always stepped up

27 April 2026
Rated 1 out of 5 stars

Confirmation 4/24/2026 still on FedEx…

Confirmation 4/24/2026 still on FedEx with new delivery day continue never happens before been a customer over two decades

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I sincerely apologize for the delivery delay. I know it can be frustrating when your order does not arrive when expected. I am glad you were assisted by our customer care team with a solution!

Take care,

Graham D.
Swanson Health Products

Rated 1 out of 5 stars

My order never arrived

My order never arrived. I placed my order on Apr 25. It was supposed to be delivered May 2. I ran out of the item I ordered on May 1, thinking my refill would be coming the next day, but it never came. By May 5 I had to buy a more expensive replacement locally. It is May 11 and it has not been delivered. Swanson did give me a full refund when I called to complain, but after this situation I am not sure I will order from Swanson again.

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I apologize for the delivery experience you had with your order. Rest assured, we are working with our carriers to ensure proper delivery going forward. Your feedback has been shared with our team for review.

I am glad you were assisted by our team, and a solution has been provided!

Take care,

Graham D.
Swanson Health Products

Rated 2 out of 5 stars

Not happy

Ordered 4/25. Still don't have my order. And more than half the stuff I normally order is out of stock

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I sincerely apologize! I know it can be frustrating when an order does not arrive when expected. Please reach out to our Customer Care team with any concerns, and we will provide a solution!

Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order!

Take care!

Graham D.
Swanson Health Products

Rated 5 out of 5 stars

Quality and service

The products are of high quality the service is friendly and helpful and Swanson goes out of their way to make sure that your order is received as soon as possible

27 April 2026
Rated 3 out of 5 stars

No complaints about the product itself

No complaints about the product itself; however, the same product came from 2 different places!

27 April 2026
Swanson Vitamins logo

Reply from Swanson Vitamins

Hello there,

I apologize for the concern! Items may ship separately depending on the items purchased and the destination. Your feedback on the fulfillment has been shared with our team for review.

Take care,

Graham D.
Swanson Health Products

Rated 5 out of 5 stars

Swanson order

The fact that FedEx dropped the ball on shipping, Swanson customer care was fantastic on keeping up on it, reassuring me all the way.

24 April 2026

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