As good as it gets! Convenient, user friendly, fast, competitive exchange rates and most of all, reliable. There isn’t much else to say other than that, I highly recommend to others looking to send or... See more
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See what reviewers are saying
I made a transaction to swap account forgetting to input the reference code number of the person am sending it to in Nigeria. So they money lefty account,went to swap money but because I forgo... See more
Fast transaction. Not impressed with the changing rate at the point of transaction which is different from the earlier displayed rate. You need to show honesty and integrity in your dealings with cus... See more
Company replied
The best money transfer app so far. Tmvery reliable, tested and trusted. Swapmoney is number 1, the best in thus money transfer, I always get my naira account credited within 2mins or less.
Company details
Written by the company
Swapmoney is an International remittance for diasporans in the UK, We offer a Competitive FX rate at Zero cost in 20+, currencies.
Contact info
Grosvenor House, 11 St Pauls Square, Birmingham, B3 1RB, Birmingham, United Kingdom
- enquiries@swap-money.com
- www.swap-money.com
4.8
Excellent
376 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good customer service
Good customer service.
Good service.
Customer friendly
12 November 2023
Unprompted review
5 star Customer service…
Customer service experienced with swap money is 5 star. The transactions are always delivered on time and if at all there are any delays or issues the team are swift in resolving the issues.
11 November 2023
Unprompted review
Fabulous Service
Fabulous Service, Great and Wonderful Service to all their customers.
Loving your professionalism each moment
Thank u
10 November 2023
Unprompted review
Effortlessly effective
9 November 2023
Unprompted review
Lovely and reliable service
8 November 2023
Unprompted review
The ease of use
6 November 2023
Unprompted review
Easy to use.
Easy to use.. Great experience.. decent rates ..
Highly recommended.
31 October 2023
Unprompted review
I used this service
I used this service, and I couldn’t believe how amazing and fast the service is, and user experience was fabulous, I got my money with minutes.
28 October 2023
Unprompted review
Very easy to operate on the go
26 October 2023
Unprompted review
Fastest remittance ever
Fastest remittance ever, beneficiary got paid in 30sec.
25 October 2023
Unprompted review
The app was fantastic
15 October 2023
Unprompted review
Fast and easy!
15 October 2023
Unprompted review
Seamless experience
14 October 2023
Unprompted review
Fast transaction
Fast transaction. Not impressed with the changing rate at the point of transaction which is different from the earlier displayed rate.
You need to show honesty and integrity in your dealings with customers.
13 October 2023
Unprompted review
Reply from Swapmoney
Hi Bose,
Thank you for your feedback regarding our Fast transaction and changing rate. Swapmoney operates a tiered-rate structure, which means rate displayed is indicative of the highest rate available for your transactions , and the rate can be lower based on the amount customers choose to send.
At Swapmoney, we are transparent in our dealings with all our stakeholders and we are available to explain any grey area if required.
In case of any doubts, please feel free to send us an email via enquiries@swap-money.com and we will be happy to explain further.
Best Regards
Swapmoney
I have no concern
13 October 2023
Unprompted review
Good rate but keeps reducing rates when…
Good rate but keeps reducing rates when you want to send
13 October 2023
Unprompted review
Reply from Swapmoney
Hi Samuel,
Thank you for your feedback regarding our Good Rate. Swapmoney operates a tiered-rate structure, which means rate displayed is indicative of the highest rate available for your transactions , and the rate can be lower based on the amount customers choose to send.
At Swapmoney, we are transparent in our dealings with all our stakeholders and we are available to explain any grey area if required.
In case of any doubts, please feel free to send us an email via enquiries@swap-money.com and we will be happy to explain further.
Best Regards
Swapmoney
Good experience
12 October 2023
Unprompted review
Excellent rates but there is need to…
Excellent rates but there is need to reduce the transfer waiting time
12 October 2023
Unprompted review
Reply from Swapmoney
Hi Mathew,
Thank you for sharing your review with us, Our transfer time is usually less than 5mins 99.5% of the time, but due to reliance of partners, we stipulates the worst case scenario. We are committed to ensuring transfers via our platform are fast, seamless and offer the best value.
Best Regards
Swapmoney
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