Exceptional customer service
Customer service and willingness to help and support when we encountered a problem (that was nothing to do with them) was exceptional. Very grateful to the friendly, helpful team- thank you
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Customer service and willingness to help and support when we encountered a problem (that was nothing to do with them) was exceptional. Very grateful to the friendly, helpful team- thank you
They deliver wrong bed and matress and never answer my phone calls again.
They claim they delivered my new mattress and that I signed for it in my name, yet I was 4,000 miles away with work. Property was locked and vacant, no neighbours around. The mattress still hasnt been seen but is paid for.
The service rendered by sweet dreams meant not only will i not recommend them but also i wont
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