The whole experience from start to finish. Brilliant no problems at all, first time using them and it won't be the last, the app is easy to use and everything went swimmingly (pardon the pun). Highl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing Customer Service / Support! I used Swim Booker to book a session for my husband - super easy and straight forward! I made a mistake with my booking (contact details) and so contacted the c... See more
Company replied
Always great to get to the lake but even better when you can dive into the nitty gritty before you get there. Swimbooker platform allows you to see what’s what and some lakes have a fly through t... See more
Company replied
Great Lake , fished hill lake , had a screaming run but unfortunately lost the fish , only issue was when leaving I found myself stuck inside the complex with. I code given for the gate and no one abo... See more
Company replied
Company details
- #1 of 2 best companies in Fishing Pond
- #1 of 2 best companies in Fishing Charter
- #1 of 2 best companies in Fishing club
- #28 of 36 best companies in Fishing shop
- #62 of 190 best companies in Online marketplace
- #8 of 13 best companies in Outdoor Activity Organiser
Written by the company
Book fishing at over 400+ lakes around the UK & abroad with no additional booking fees! Download our mobile app (IOS/Android) to upload your catch reports, favourite lakes and much more!
Contact info
United Kingdom
- 0208 194 9396
- info@swimbooker.com
- www.swimbooker.com
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Simple to book and great information…
Simple to book and great information about lakes and what's going on
14 October 2025
Reply from Swimbooker
Thanks for the 5* review Alan! 😁
Reply from Swimbooker
Thanks for the 5* review Adam! 😁
Easy booking platform
Lots of lakes ,easy to use website.
Lots of info.
I had a booking issue,which resulted in me booking 2 tickets,when I only needed one,I contacted swim booker via email,Tamsin replied promptly and sorted my issue for me.
Great service and help nice and quick
12 October 2025
Reply from Swimbooker
Thanks for the 5* review Steffan! 😁
Easy to book a swim
Easy to book a swim, gave me an up to date availability, well chuffed, oh would be nice if you could include Frant Lakes btw 👍
12 October 2025
Reply from Swimbooker
Thanks for the 5* review Steve! 😁
Said I had to pay £15 deposit but Ive…
Said I had to pay £15 deposit but Ive had nothing since about it, or how id receive it back.that email address says its invalid
4 October 2025
Reply from Swimbooker
Thanks for taking the time to leave a review James! If you have any questions regarding a booking, please don't hesitate to contact our support team via support@swimbooker.com and we'd be more than happy to take a look for you 😁
Warm regards,
Team SB 🎣
Reply from Swimbooker
Thanks for the 5* review Carl! 😁
Reply from Swimbooker
Thanks for the 5* review Zaccarine! 😁
Very bad customer service
Booked a lake that wasnt ready at all.
Chainsaws cutting down tress, fence posts being hammer into the ground right next to the swims, severals swims complete shut, people walking around at 2:00am in the morning scaring the life out of you, excavators driving around.
A venue shouldn't allow anglers onsite when theres heavy construction taking place.
Swimbooker take no resposibility in refunds and the Lake owner ignores all attempts at contact.
27 September 2025
Unprompted review
Reply from Swimbooker
Thanks for taking the time to leave a review Elliot! We’re really sorry to hear about your experience at this venue. Our support team has already been in contact and did their best to help resolve things directly with the fishery.
As set out in our booking terms, each venue is responsible for on-site conditions and refund decisions, but we always do our best to support both parties and encourage a fair outcome. We’ve also shared your feedback with the fishery again to help prevent a repeat of this situation.
Thanks again for taking the time to share your experience; it helps us and our venues improve 😁
Warm regards,
Team SB 🎣
Reply from Swimbooker
Thanks for the 5* review Simon! 😁
Reply from Swimbooker
Thanks for the 5* review Travis! 😁
Reply from Swimbooker
Thanks for taking the time to leave a review Matthew! Sorry to hear you've had issues using the platform. It sounds like you've potentially encountered a connectivity issue when accessing the website/app which is preventing the loading of pages. If you have time, please contact support@swimbooker.com with more information about your experience and we'd be happy to look into it 😁
Warm regards,
Team SB 🎣
Tamsin Review - 247833773276
Tamsin responded to my query immediately and was extremely polite. They also resolved my issue immediately after I elaborated what I required help with. Best interaction I’ve had with customer service ever!
10 October 2025
Reply from Swimbooker
Thanks for the 5* review Nathan! 😁
Reply from Swimbooker
Thanks for the 5* review Samuel! 😁
Found the app easy to use and quick to…
Found the app easy to use and quick to book. It was easy to follow steps through and I found it informative.
8 October 2025
Reply from Swimbooker
Thanks for the 5* review Terry! 😁
Swimbooker makes booking fishing so…
Swimbooker makes booking fishing so easy! I love how everything is in one place – you can see pictures, videos, and all the key info about each lake before you book. It’s quick, clear, and hassle-free.
5 September 2025
Unprompted review
Reply from Swimbooker
Thanks for the 5* review Andrew! 😁
Booking fishing venues couldn't be easier
Love swimbooker, great app which is really user friendly since the updates.
Great perks if you are a swimbooker plus member aswell.
20 September 2025
Unprompted review
Reply from Swimbooker
Thanks for the 5* review Anthony! 😁
Amazing app for booking your fishing…
Amazing app for booking your fishing search, lake, find out all the information you need about lakes, also offer insurance to cover your tackle, plus giveaways on a Wednesday.
1 October 2025
Unprompted review
Reply from Swimbooker
Thanks for the 5* review Adam! 😁
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