Always a pleasure to deal with Swoosh, easy to apply and they are quick to give you an outcome. The Customer Serivce I received today from Kate made the whole process less stressful.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a good experience with all staff that assisted me ( Baylee, Olivia, Riley. Scott) process was swift and easy to fill in .Staff we're happy to assist me when helpp needed. I would recommend them t... See more
Company replied
This is the second time I have used Swoosh, and am so thankful to Jakayla for making it very easy. The communication is fantastic, I have been updated every step of the way. You guys are all great.
Company replied
Company details
Written by the company
Need cash, fast? Swoosh offers easy and quick cash loans, even for those with bad credit. No hidden fees or early repayment charges – just financial help when you need it most. So, what can we do for you? No matter your reason for a loan, we’re here to help. You can get a fast cash loan for any amount between $2,000 and $5,000 using your existing vehicle (fully owned and registered in the borrower’s name) as security. Our online application is so easy, it takes less than 5 minutes to complete. Once approved (usually within 1 business hour), we’ll give you all the information you need to start your loan and sign a contract. Applying is free, and we don’t charge you if your application is unsuccessful. You can get started by calculating what your repayments would be using the calculator on the right. Committed to responsible lending Because we are all about mates helping mates, we are committed to responsible lending in all we do. We use lending criteria, common sense and professional assessors when reviewing your application. We’ll only approve you for a loan we know you have the ability to repay. Our customers recommend us to their family and friends—because they know we can be trusted.
Contact info
PO Box 460, 4127, Springwood, Australia
- 1800 SWOOSH
- info@swoosh.com.au
- www.swoosh.com.au
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Baylee was very quick with responding…
Baylee was very quick with responding back via email which made me feel like I wasn’t just another number and helped the application process progress quicker
10 June 2026
Unprompted review
Reply from Swoosh Finance
Thanks for the 5-star review, Kim! We’re so happy that you experienced quick and friendly communication from Baylee.
BAYLEE was amazing and quickly…
BAYLEE was amazing and quickly responded.
10 June 2026
Unprompted review
Fantastic service from Jakayla.
10 June 2026
Unprompted review
Great service from Jakayla thank you
Great service from Jakayla thank you
10 June 2026
Unprompted review
Easy and Quick to deal with
Great service and information from Jakayla, made the process easy
8 June 2026
Unprompted review
Reply from Swoosh Finance
Thanks for the 5-star review, Sarah! We are so happy to hear you had a great experience with Jakayla.
Always a pleasure to deal with Swoosh
Always a pleasure to deal with Swoosh, easy to apply and they are quick to give you an outcome.
The Customer Serivce I received today from Kate made the whole process less stressful.
9 June 2026
Unprompted review
Reply from Swoosh Finance
Thank you so much for taking the time to review, Ian! We are so glad you had a good experience with Kate. We work hard to provide a quick process, so your kind words are greatly appreciated!
The correspondence from Jakayla made it…
The correspondence from Jakayla made it easy for me to know each step of the application.
8 June 2026
Unprompted review
Jakayla was very understanding and suy
8 June 2026
Unprompted review
Great customer service and prompt replies
Baylee was very patient as it took a while for me to get the right documentation. He was quick to respond and very helpful and a pleasure to deal with.
4 June 2026
Unprompted review
Reply from Swoosh Finance
Thank you so much for your kind words and for being a returning customer, Prue! We're so thrilled that you had a good experience with Baylee. Helpful and friendly communication is something we greatly value.
Baylee my assessor explained how to…
Baylee my assessor explained how to upload my documents and attach to him with clear and precise steps. As an older person I found his explanations extremely helpful. He was a pleasure to correspond to
The application was okay to complete no problems
5 June 2026
Unprompted review
Reply from Swoosh Finance
Thank you for the wonderful review, Helen! It's awesome to hear that you experienced clear and helpful communication from Baylee.
Isabella was great to talk to and…
Isabella was great to talk to and response time was great.
5 June 2026
Unprompted review
I have had many loans through Swoosh…
I have had many loans through Swoosh Finance since 2021, always paid out early.
I recently had a message from Swoosh offering to refinance my current loan, as I have a couple hundred left before it is paid out.
So I applied pre-approved.
I accidentally entered the wrong reason for the loan and so it was declined. I spent 3 weeks trying to call and left emails with no assistance or response.
Finally, I managed to get in contact with someone today and she couldn't have given less of a shit.
And advised I would have to wait another month before trying to apply again. Pretty piss poor if you ask me.
If you would like to get a loan, do not bother with Swoosh as they are not genuine or understanding.
4 June 2026
Unprompted review
KATE made it quite easy for me with…
KATE made it quite easy for me with prompt replies via email
4 June 2026
Unprompted review
Easy to get through documents and quick…
Easy to get through documents and quick responses when I made mistakes to help me. Thankyou so
Much
4 June 2026
Unprompted review
Reply from Swoosh Finance
Thank you for the review, Kerryn! We’re thrilled you had a good experience with us.
BAYLEE.very efficient and helpful a…
BAYLEE.very efficient and helpful a pleasure
4 June 2026
Unprompted review
Super easy to deal with
Super easy to deal with, straight forward questions, fast response. Jakayla was absolutely great to deal with, mere minutes between emails, I truly felt like I was a priority customer. Will recommend for those wanting/needing fast finance.
4 June 2026
Unprompted review
Reply from Swoosh Finance
Thanks for the review, Mattie! We are so glad you experienced a straightforward and fast process with Jakayla. Your lovely words are very appreciated!
Jakayla is very helpful and…
Jakayla is very helpful and understanding great at her job thanks
3 June 2026
Unprompted review
Other places are easier
Told you are pre approved then so much documentation is required. Then still more. Three people to contact needed too.
Gave up. Went to a competitor. Approved quickly elsewhere.
3 June 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.