Sylvox Reviews 203

I ordered a 75" full sun outdoor TV. I had no issues with order or delivery. I hired an electrician to do the installation and that also went smoothly. The TV is working great so far (it has only been about 3 weeks), so I'm enjoying the experience. I didn't realize my order came with a free wall mount, so I also paid $99 for a wall mount. When I told Sylvox about the mix up, they paid for my return shipping label so I could return the extra wall mount for a refund. Yvonne (customer service agent via email) has been helpful, responsive, and generally good to work with. So far so good on my order.

I had a terrible delivery experience order on Nov 28. They only shipped the cover and TV mount. After 20-30 emails they promised and missed three different delivery dates costing me 3 days of waiting all day. They take days to reply and give vague wrong answer. I finally received the TV and soundbar After giving poor review they now bug me to change it more than they responded to where TV was. I really thought I was scammed out of $2000. Have not opened box yet but I’m not optimistic and dread dealing with their customer service if I have a problem

I ordered an embedded bathroom TV, but when my contractors said it would cost me $3,000 to install it make the frame, Sylvox bailed me out and let me know return the embedded TV really late and purchase a non-embedded TV instead.
And they got back to me on Christmas Eve and Christmas Day. THANK YOU SO MUCH Sylvox and Yvonne!!!

I couldn’t be happier with my Sylvox TV on my back patio! The picture quality is stunning, even in bright daylight, making outdoor movie nights and game days an absolute treat. It’s clear this TV was designed to handle outdoor conditions while delivering a fantastic viewing experience.

The installation process was also seamless. The installer was professional, knowledgeable, and ensured everything was set up perfectly. From start to finish, this has been a great experience. Highly recommend Sylvox for anyone looking to elevate their outdoor entertainment!

I would give this company a 0 if I could.
I ordered the TV on December 5 & received on December 18. I only received the tv, no power cord, remote control, warranty card, etc.
I contacted customer service via email & was told that the rest would ship out on the December 19. It was shipped on December 23. & I’ll receive January 6.
I also had tried several times to call the support number & got a recording that the phone lines were not working. Finally after 3 days & the 4th call I spoke to someone. I was told that he could not help me it had to be escalated to another department & would be marked high priority. I’m still wait for that call, glad I emailed & got a response.
They had no problem taking my money which was over $1000. Apparently this is no big deal to them, it is to me and it was a Christmas present.
I pray that when I receive the power cord & remote control that all works properly. I can’t imagine jumping through hoops again to get what I thought I paid for.

Sunny from Sylvox customer service department was very efficient in resolving the issues Hadith my found bar not working properly. I received a new one immediately. Great job.

I ordered a Sylvox outdoor TV through their website and when it got to me, it had a defect and would not turn off. Sylvox put me in contact with customer service and they immediately began trouble shooting. After a very short time, Sylvox made the decision to replace the TV and it was immediately shipped to me. The new TV worked perfectly and we were able to enjoy it fully throughout the holidays. Thank you, Sylvox for the excellent customer service!

The TV came in quickly and It works perfectly. This company is great and very helpful. I have no complaints and run into no issues with this TV. I recommend!

We bought this full sun television for tailgating. When in “full sun” on a 75 degree it gets black blobs that prevent you from watching. I communicated several times directly with SYLVOX as instructed by Amazon. I was told to take it out of the sun until it cooled or rig a make shift awning over it! Neither acceptable for an $1800 tailgate tv. SYLVOX won’t take it back as I purchased it on Amazon and Amazon won’t take it back as it is past the 30 days as I’ve been dealing with SYLVOX for weeks.

I bought a Sylvox 15.6" Smart Under Cabinet TV for my kitchen and I absolutely LOVE it! I use it every single day. I did have to chat with Sunny from customer service and Sunny was WONDERFUL. Very polite and provided great customer service and helped me resolve my small issue I had ran into. Couldn't ask for a better tv or better customer service!

They addressed my question quickly and supplied me with the information I needed. Great customer service.

After extensive research into outdoor rated TV's, I decided that a Sylvox 65" TV was going to be the perfect solution for out new outdoor patio. I love the warranty guarantees and the excellent customer service I received in my research with Sunny. It is now installed and I am very impressed with the brilliant color and sharpness the Sylvox TV is providing me. I have already recommended this outdoor rated TV to many of my friends who were also impressed with the picture quality.

The Sylvox outdoor TV is not only stylish but also powerful. Whether it's sunny or cloudy, the image remains sharp, and the sound is strong enough for outdoor use.

I recently had some issues with my Sylvox TV, but their customer service team handled it quickly and professionally. The whole process was resolved in under 24 hours, which has made me trust the Sylvox brand even more.

I bought the Sylvox RV TV during Black Friday, and the picture quality is crystal clear - perfect for RV use. Even while on the move, the TV's stability is excellent. Snagging it during the sale was such a fantastic deal!

I encountered a minor issue with my Sylvox TV, but they responded incredibly fast. The problem was resolved promptly, and I'm really satisfied with Sylvox's products and service.

I snagged the Sylvox outdoor TV on Black Friday, and it's even better than I expected! It was easy to set up and the picture and sound are amazing. I'm really happy with it!

I got the Sylvox outdoor TV for family get-togethers and movie nights. The picture and sound quality are crystal clear, I can see it outside - the sunlight doesn't affect it at all! My friends and family love it!

This Sylvox outdoor TV is a powerhouse, incredibly durable and perfect for any weather. Setting it up was a breeze without needing professional help. Connecting to Wi-Fi was straightforward, making streaming outdoors seamless and enjoyable.

I'm very pleased with my Sylvox outdoor TV. The sound and picture quality have exceeded my expectations. The only downside is the slow response of the remote control, which I hope will be improved soon.