Very disappointed was totally scammed. DO NOT PURCHASE FROM THEM !!!Purchased on 1st December they claimed it was delivered on 27 January!! Was never delivered not on my cameras no delivery photos... See more
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See what reviewers are saying
Excellent Experience, these guys are on point always. Like Noah often reaches out to you if you leave something in your cart to see what he can do and offers discounts. Some prices are a little... See more
Terrible customer service. Rude, argumentative & unhelpful. Phone case came apart in my hand after 4 weeks of use. Told its not faulty(?!) Want customers to return at their own expense when a clear f... See more
I purchased a UAG phone case that arrived extremely warped. Upon requesting a refund from the seller, the seller advised the case was a ‘Biodegradable Composite case and they look wrapped up’ [s... See more
Company details
Information provided by various external sources
Enjoy a simple and safe online shopping experience at our phone, tablet and macbook accessories store. We only sell premium and hand-selected cases and accessories by renowned brand names across the Globe.
Contact info
2153, Baulkham Hills, Australia
- www.syntricate.com.au
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Prompt delivery.
Placed order on Sunday; shipped Monday morning; received item on Tuesday. Superb personal experience.
Poor and rude customer service
Poor and rude customer service. The communication skills of Syntricate are terrible and if something goes wrong with a faulty product they state the customer damaged it. Require the customer to pay to return faulty item. These guys also sell on Catch (which im sure is the only reason i got a refund). Avoid, the few dollars you might save from Syntricate is not worth the trouble and rudeness of there customer service team.
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