Sytner Group - Bentley Manchester Reviews 

389
•
TrustScore 4.5 out of 5

4.6

Mobberley Rd, WA16 8GT Knutsford, GB

•

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Rated 5 out of 5 stars

Took my RR Cullinan for a warning light issue, and also to look at a previous issue with A/C blower that wasn’t rectified, Steve the Senior service engineer rectified the warning light issue , and... See more

Company replied

Rated 1 out of 5 stars

Had my car in for service and received a vehicle health check report, recommending I spend a further £1,800 on faults with my battery, suspension, recommend air con service and a missing wheel hub cov... See more

Rated 5 out of 5 stars

Our Flying Spur was serviced at Bentley Manchester on 21/9/26. We received first class service from booking the service to collecting the car. The staff we dealt with were all welcoming, professional,... See more

Company replied

Rated 5 out of 5 stars

We went to Bentley Manchester looking for a second hand Bentyga. We were introduced to Pamela Boyd who royally looked after us. Pamela’s technical knowledge and her way of explaining everything in lay... See more

Company replied


Company details

  1. Car dealer
  2. also in
  3. Used car dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Mobberley Rd, WA16 8GT, Knutsford, United Kingdom

  • 01565 220347

4.6

Excellent

TrustScore 4.5 out of 5

389 reviews

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4.6

All reviews

(389)

13,303 reviews in the last 12 months

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Rated 5 out of 5 stars

Took my RR Cullinan for a warning light…

Took my RR Cullinan for a warning light issue, and also to look at a previous issue with A/C blower that wasn’t rectified,
Steve the Senior service engineer rectified the warning light issue , and also spent days identifying and rectifying the noise from the blower that’s been driving me insane, he also sorted the trim that had come loose,
Steve is a true professional and goes over and beyond to provide the service to the levels you’d expect from high end dealership

14 October 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Thank you ever so much for your wonderful 5-star review and kind words! Warm regards from team Manchester

Rated 5 out of 5 stars

Very personal and efficient service…

Very personal and efficient service from the after sales team lead by Stephen Allsopp .
Very straightforward to deal with and great service .

11 September 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Thank you ever so much for your wonderful 5-star review. Warm regards from all of us at Bentley Manchester.

Rated 1 out of 5 stars

Workshop Upselling

Had my car in for service and received a vehicle health check report, recommending I spend a further £1,800 on faults with my battery, suspension, recommend air con service and a missing wheel hub cover. After challenging the defects, the battery did not need changing and the alleged suspension fault was caused by the garage ramp. Without me intervening, Rolls Royce Manchester would have been happy to enhance the service invoice without any need. I’ve experienced a similar situation with Sytner Range Rover in Knutsford. Workshop upselling for no reason is not something you’d expect from prestige brands.

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Flying Spur Service

Our Flying Spur was serviced at Bentley Manchester on 21/9/26. We received first class service from booking the service to collecting the car. The staff we dealt with were all welcoming, professional, knowledgeable and highly efficient. The car was ready on time, immaculate on collection and drove beautifully on the way home. Perfect service and highly recommended!

21 September 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Thank you for your kind words! The team will be thrilled to hear your feedback! We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards Team Manchester

Rated 5 out of 5 stars

Outstanding service from your service…

Outstanding service from your service team and front of house team, the most professional and pleasurable experience in the motor trade.
In particular, Keaton , Yasmin, nothing is to much trouble. Thank you.

17 September 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Thank you for your kind words! The team will be thrilled to hear your feedback! We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards Team Manchester

Rated 5 out of 5 stars

Pamela and the team at Sytner…

Pamela and the team at Sytner Manchester were an absolute delight to deal with, five-star service from start to finish!

Extremely professional, welcoming and attentive throughout. The whole experience was seamless and genuinely enjoyable.

I would highly recommend them! ⭐️⭐️⭐️⭐️⭐️

29 August 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Thank you for your kind words! Pamela will be thrilled to hear your feedback! We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards Team Manchester

Rated 5 out of 5 stars

Another very professional service from…

Another very professional service from Keaton and Roy - very polite, knowledgeable and helpful people. A pleasure to deal with.

25 August 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Thank you ever so much for your wonderful 5-star review! Best wishes, Team Manchester

Rated 5 out of 5 stars

We went to Bentley Manchester looking…

We went to Bentley Manchester looking for a second hand Bentyga. We were introduced to Pamela Boyd who royally looked after us. Pamela’s technical knowledge and her way of explaining everything in layman’s terms was simply first class. Her customer skills are in our opinion above and beyond and we ended up purchasing a new Bentyga. We would very much recommend Pamela and the whole team at Bentley Manchester. Paul & Sandra Lea

21 August 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Thank you for your kind words! Pamela will be thrilled to hear your feedback! We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards Team Manchester

Rated 5 out of 5 stars

I had a problem and you fixed it

I had a problem and you fixed it, thank you.

2 August 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

We’re delighted to hear your wonderful feedback! The team truly appreciate your kind words. Kind regards, Team Manchester

Rated 5 out of 5 stars

Car service and fault cure

I was greeted at reception and offered a drink. i was then introduced to Keaton the manager dealing with my car. The car was serviced and the stop start fault rectified. There was however another fault which could not be resolved in the time allocated.
Another appointment was made and the misfire problem was resolved. Bentley Manchester are a very professional company, and look after their customers as they would expect to be.

15 July 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

We’re delighted to hear your wonderful feedback! The team truly appreciate your kind words. We hope to see you again soon! Kind regards,Team Manchester

Rated 5 out of 5 stars

Another excellent service visit from…

Another excellent service visit from Dan Clarke and the team at McLaren Manchester, made super easy with car collection from and delivery back to my house. All of the staff involved were a pleasure to deal with.

20 July 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

We’re delighted to hear your wonderful feedback! The team truly appreciate your kind words. We look forward to seeing you again soon! Kind regards, Team Manchester

Rated 5 out of 5 stars

Professional and pleasant service

Professional and pleasant service

24 July 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

We’re delighted to hear your wonderful feedback! The team truly appreciate your kind words. We hope to see you again soon! Kind regards,Team Manchester

Rated 5 out of 5 stars

Easy with helpful staff

20 July 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

We’re delighted to hear your wonderful feedback! The team truly appreciate your kind words. We hope to see you again soon! Kind regards,Team Manchester

Rated 5 out of 5 stars

I'm bewitched by Bentleys

I'm bewitched by Bentleys. We are on our 4th & we absolutely adore them.

The craftmanship of the interiors, the beauty and power of the exteriors; the growl of a GTC engine.

But equal to all of this, are the staff who go above and beyond to ensure the cars are always in tip top condition, and that we are treated like valued friends.

14 July 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

We’re delighted to hear your wonderful feedback! The team truly appreciate your kind words. We hope to see you again soon! Kind regards,Team Manchester

Rated 5 out of 5 stars

Exceptionally pleasant and extremely…

Exceptionally pleasant and extremely competent staff.

9 July 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

We’re delighted to hear your wonderful feedback! The team truly appreciate your kind words. We hope to see you again soon! Kind regards,Team Manchester

Rated 5 out of 5 stars

From the moment I arrived I was greeted…

From the moment I arrived I was greeted and looked after by a lady in reception who could not do enough for you Sue ?

Lee in service kindly explained about the service he was another person pure gentleman both people excellent

25 June 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Thank you for your kind words. We’re delighted to hear such fantastic feedback! Kind Regards Team Manchester

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