Sytner Group - Geely Swindon Reviews 

24
TrustScore 3.5 out of 5

3.3

Penny Ln, SN3 3BW Swindon, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

You’d think a big firm like Synter Group would be good to deal with. Jurgen, the order processor, was fine and the car was well-presented but some company policies can catch you: if the driver doesn... See more

Rated 5 out of 5 stars

Purchased my Ford Puma from Sytner Swindon. The whole experience was faultless. Big shout out to Will, who went above and beyond, he was an absolute superstar!!

Rated 5 out of 5 stars

Great customer service from the two staff members involved, Went in didnt know what I wanted had a look around, booked an appointment next day for test drive, part ex my old car got the amount I wante... See more

Company replied

Rated 5 out of 5 stars

Dealt with Chaylee Scott and she made the whole process of buying a car delightful. Very thorough and organised, very knowledgeable about the vehicle and a good communicator. When we need to change... See more

Company replied


Company details

  1. Car dealer
  2. Used car dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Penny Ln, SN3 3BW, Swindon, England, United Kingdom

  • 01793648432

3.3

Average

TrustScore 3.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(24)

12,802 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sytner Group were wonderful!

My experience with Sytner Group was absolutely fantastic from start to finish. The 2 advisors that helped me (Rory Legg & Seb Gillett) were very helpful and professional and made me feel at ease for the entire duration of selecting the right car for me and my family. Would definitely go back again in future if I ever needed to!

10 December 2025
Unprompted review
Sytner Group - Geely Swindon logo

Reply from Sytner Group - Geely Swindon

Dear Peter, Thank you very much for your kind words. We are delighted to hear that Rory and Seb provided such a helpful and professional service, making your car selection experience enjoyable and stress-free. It’s wonderful to know that you and your family felt at ease throughout the process. Your recommendation means a great deal to us, and we look forward to welcoming you back to Sytner Group in the future should you ever need our assistance again. Best wishes, The Geely Swindon Team

Rated 5 out of 5 stars

Mercedes Swindon are excellent

Mercedes Swindon are excellent. I’ve had a couple of issues with my car but the whole team have been great. They go out of their way to make you feel important and valued. Nothing is too much trouble.

12 November 2025
Unprompted review
Sytner Group - Geely Swindon logo

Reply from Sytner Group - Geely Swindon

Dear Mr Castelli, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that the team at Mercedes Swindon made you feel valued and supported throughout. Your feedback means a great deal to us, and we truly appreciate your continued trust. We look forward to welcoming you back in the future. Best wishes!

Rated 5 out of 5 stars

Received an excellent customer service…

Received an excellent customer service from Sebastian yesterday. Sebastian was extremely helpful, professional and knowledgeable.

29 November 2025
Unprompted review
Sytner Group - Geely Swindon logo

Reply from Sytner Group - Geely Swindon

Dear Justyna, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Sebastian provided you with excellent customer service and that his professionalism and knowledge made a positive impression. It is always our aim to ensure every customer feels valued and well supported. Your feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We look forward to welcoming you back in the future. Best regards, Geely Swindon Team

Rated 5 out of 5 stars

Excellent buying experience at Sytner…

Excellent buying experience at Sytner Swindon. Clear communication and no pressure. I can get stressed when buying a car however Nathan and Jakob took their time to listen, were knowledgable, patient and helpful with the process.

30 November 2025
Unprompted review
Sytner Group - Geely Swindon logo

Reply from Sytner Group - Geely Swindon

Thank you, Lesley, for your kind words and for taking the time to share your experience. We are delighted to hear that Nathan and Jakob provided clear communication and a patient, knowledgeable approach throughout your car buying journey. It’s wonderful to know they helped make the process stress-free and enjoyable for you. Your feedback is greatly appreciated. Wishing you many happy miles ahead!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look