I recently Ordered a new Chery Tiggo 7. Gareth looked after us during our visit and can’t fault him at all. Very professional, pleasant and accommodating. Nice smooth experience all the way through, w... See more
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I had my red Chery Tigo 7 delivered by Sam and Gareth yesterday and the whole experience was outstanding from start to finish. Sam and Gareth, who delivered the car, were genuinely lovely—patient, a... See more
Company replied
Pushy sales people for additional products, won’t take no for an answer! Recall on car that they were going to sort before colllection and now say we have to sort once purchased. Collection date... See more
Company replied
The staff at Sytner in Wakefield were so helpful. Explaining the cars and what was available. Very friendly and in particular Lilly who was such a lovely young lady, helpful and knowledgeable. She is... See more
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Company details
- #65 of 100 best companies in Car dealer
- #38 of 62 best companies in Used car dealer
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Denby Dale Road, Calder Island Way, WF2 7AW, Wakefield, United Kingdom
- 01924 203 950
3.9
Great
9 reviews
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Chery Tiggo 7 Order
I recently Ordered a new Chery Tiggo 7. Gareth looked after us during our visit and can’t fault him at all. Very professional, pleasant and accommodating. Nice smooth experience all the way through, would definitely be coming back in future.
17 March 2026
Unprompted review
Reply from Sytner Group - Sytner Chery Wakefield
Dear Liam, Thank you very much for your kind words and for taking the time to share your experience with Gareth and the team at Sytner Chery Wakefield. We are delighted to hear that your visit was smooth and that Gareth provided professional and accommodating service. It’s wonderful to know you felt well looked after throughout the process. We truly appreciate your recommendation and look forward to welcoming you back in the future. Best wishes, The Sytner Chery Wakefield Team
Sytner Chery
Sytner Chery - supported by Benji in the selection and buying process, very professional, knowledgeable but also friendly
Fantastic experience cannot recommend them highly enough
14 March 2026
Unprompted review
Reply from Sytner Group - Sytner Chery Wakefield
Dear Jonathan, Thank you very much for your kind words and for taking the time to share your experience with Sytner Chery Wakefield. We are delighted to hear that Benji provided such professional, knowledgeable, and friendly support throughout your selection and buying process. It’s wonderful to know you had a fantastic experience with us. Your recommendation means a great deal, and we truly appreciate your positive feedback. We look forward to welcoming you back in the future. Best wishes, The Sytner Chery Wakefield Team
Really good service
Really good service. Dealt with Gareth and Dan they were both excellent. We love our new Chery
13 March 2026
Unprompted review
Reply from Sytner Group - Sytner Chery Wakefield
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Gareth and Dan provided excellent service and that you’re enjoying your new Chery. It’s always wonderful to know our customers are happy with their purchase. Your feedback means a great deal to us, and we hope your new car brings you many enjoyable journeys. Please do not hesitate to get in touch if you ever need anything in the future.
Chery Tigo 7- 5 star service
I had my red Chery Tigo 7 delivered by Sam and Gareth yesterday and the whole experience was outstanding from start to finish. Sam and Gareth, who delivered the car, were genuinely lovely—patient, attentive, and incredibly helpful. They took the time to walk me through every feature, made sure I understood how everything worked, and never once made me feel rushed.
The entire sales process felt natural, smooth, and supportive throughout. My car arrived in immaculate condition, perfectly polished and valeted. I couldn’t be happier with the service I received. Truly exceptional.
1 March 2026
Unprompted review
Reply from Sytner Group - Sytner Chery Wakefield
Dear Charlotte, Thank you ever so much for your wonderful review. We’re delighted to hear that Sam and Gareth provided such a patient and attentive service, ensuring you felt supported throughout. It’s fantastic that your red Chery Tiggo 7 arrived in immaculate condition and that the entire experience was smooth and enjoyable. Your kind words truly mean a lot to us. We hope you enjoy every moment with your new car and look forward to welcoming you again in the future. Best wishes, The Sytner Chery Wakefield Team
Lovely experience and friendly…
Lovely experience and friendly atmosphere
26 February 2026
Unprompted review
Reply from Sytner Group - Sytner Chery Wakefield
Dear Victoria, Thank you ever so much for your kind words. We are delighted to hear that you enjoyed a lovely experience and found the atmosphere friendly during your visit to Sytner Chery Wakefield. It is always our aim to provide a welcoming and comfortable environment for all our customers. Your positive feedback truly means a great deal to us. We look forward to welcoming you back in the future and hope to continue exceeding your expectations. Best wishes, The Sytner Chery Wakefield Team
Worst customer service
Pushy sales people for additional products, won’t take no for an answer!
Recall on car that they were going to sort before colllection and now say we have to sort once purchased.
Collection date changed and go to collect to find they can’t tax it as registered as disabled tax
So now we have to go with them tomorrow to the post office to tax - so unable pay monthly.
The whole experience has been less than satisfactory from a customer experience point of view. Will not use this garage again! Extremely dissatisfied
29 January 2026
Unprompted review
Reply from Sytner Group - Sytner Chery Wakefield
Hi Jayne - thank you for taking the time to share your feedback. We haven't been to locate a sales record for you in our Chery franchise and so we have reached out via TrustPilot for some more information to be able to support you further. If you could please return the request with your contact information, a member of the team will be in touch. Best regards. Jon Easton, Head of Business, Sytner Select Wakefield
Sytner Wakefield - would recommend!!
The staff at Sytner in Wakefield were so helpful. Explaining the cars and what was available. Very friendly and in particular Lilly who was such a lovely young lady, helpful and knowledgeable. She is a credit to that team. Thanks also to Will and Paul for their knowledge and guidance. Would definitely recommend. Jo & Steve
9 November 2025
Unprompted review
Reply from Sytner Group - Sytner Chery Wakefield
Thank you, Jo and Steve, for your wonderful review. We are delighted to hear that Lily, Will, and Paul provided such knowledgeable and friendly service during your visit. It’s always a pleasure to know our team have made your experience enjoyable and informative. Your kind words mean a great deal to us and to the individuals mentioned. We truly appreciate your recommendation and hope you continue to enjoy your new car. Thanks once again for choosing Sytner Chery Wakefield.
Staff always so helpful and friendly
Staff always so helpful and friendly. Darrian Bibb always goes out of her way to ensure you are looked after whilst waiting. A credit to the business
22 September 2025
Unprompted review
Reply from Sytner Group - Sytner Chery Wakefield
Thank you for your kind words, S Scott. We are delighted to hear that our staff at Sytner Chery Wakefield have consistently provided you with helpful and friendly service. We take great pride in having a team that is dedicated to providing exceptional customer service. We look forward to welcoming you back in the future.
What a joke
Contacted Sytner Wakefield about a used car. I asked 2 very simple questions online and stated I wanted to be contacted by email as I don't always have access to my phone. I then got an email from one of their sales people asking me to "give them a ring" if I wanted my questions answered. What is the point of a website and email when your staff can't be bothered to use them. I emailed back thanking them but I would be taking my business elsewhere. The sales person in question then had the nerve to email back to ask how they had done. What a joke.
9 September 2025
Unprompted review
Reply from Sytner Group - Sytner Chery Wakefield
Dear Mick, Thank you for taking the time to share your experience with us. We apologise for any inconvenience caused by our salesperson's response. We understand the importance of efficient communication and we realise that our staff should have responded to your email promptly. We honour our customers' preferences and we would like to invite you to contact our Retail Operations Manager Sam Ridsdale, at samuelridsdale@sytner.co.uk to discuss your concerns further. We value your feedback and we hope to have the opportunity to regain your trust in the future. Best regards, Sytner Chery Wakefield
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