Sytner Group - Sytner Select Swindon Reviews 

3,379
•
TrustScore 4.5 out of 5

4.5

Penny Lane, SN3 3BW Swindon, Wiltshire, GB

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Rated 5 out of 5 stars

We came in to buy a Lexus LBX today We were met by two of the most helpful and enthusiastic people we have ever dealt with in the motor trade. We came away with a fantastic car and Sytners could no... See more

Rated 5 out of 5 stars

Excellent service at my visit at sytner Swindon the staff I was dealing with was Ra'id, he was absolutely amazing. Very. Polite answered all my questions properly and in detail. Made sure I understood... See more

Rated 5 out of 5 stars

Mike and Joe helped us to purchase a car. Process was simple and smooth throughout. Nice facility and pleasant buying experience. Happy with purchase.

Rated 2 out of 5 stars

It took nearly 5weeks to get my car repaired and back to me through the service team at Sytner. Most of the staff never call back when they say they will and the workshop takes ages responding to the... See more


Company details

  1. Car dealer
  2. also in
  3. Used car dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Penny Lane, SN3 3BW, Swindon, Wiltshire, United Kingdom

  • 01793648400

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.5

All reviews

(3,379)

13,379 reviews in the last 12 months

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Rated 5 out of 5 stars

New 2nd Hand Car

Just bought a car from synter and it was a straight forward process with no hard sell. Nice selection of cars, all under a roof. Like to thank Nathan Rimmer, Jay Lancaster and Micheal for looking after us.

9 January 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Thank you, Richard, for your kind words and for choosing Sytner Select Swindon. We’re delighted to hear that your car buying experience was straightforward and free from any hard sell. It’s wonderful to know you appreciated our selection of cars and the service provided by Nathan Rimmer, Jay Lancaster, and Michael. Your feedback means a great deal to us, and we hope you enjoy your new car for many miles to come. Thanks once again for your lovely review.

Rated 5 out of 5 stars

Harry and Rory were great

Harry and Rory were great, really helpful.

9 January 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Thank you very much for your kind words, Nick. We’re delighted to hear that Harry and Rory were able to assist you so effectively and made your experience a positive one. It’s always our aim to provide helpful and friendly service, and it’s wonderful to know this was reflected during your visit. Your feedback is greatly appreciated, and we hope to welcome you back to Sytner Select Swindon in the future. Thanks again for taking the time to share your thoughts.

Rated 5 out of 5 stars

The staff was very kind and made my…

The staff was very kind and made my experience very good

8 January 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Dear Jake, Thank you ever so much for your kind words. We are delighted to hear that our staff made your experience a positive one. It is always our aim to provide a warm and welcoming environment for all our customers. Your feedback truly means a great deal to us and encourages the whole team to continue delivering excellent service. We look forward to welcoming you back to Sytner Select Swindon in the future. Best wishes, The Sytner Select Swindon Team

Rated 1 out of 5 stars

Unfair MOT testing

Unfair MOT testing. Extremely expensive prices. Insensitive and unhelpful employees.

5 January 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Dear Jackie, We are sorry to hear about your disappointing experience with our MOT testing and customer service. At Sytner Select Swindon, we strive to provide fair pricing and attentive support to all our customers. I understand our Aftersales Supervisor, Tracey, has reached out to you to discuss this further. We apologise for any unnecessary stress caused. Thank you for your feedback, Kind regards - Sytner Select Swindon

Rated 5 out of 5 stars

Nathan and Jay were exceptionally…

Nathan and Jay were exceptionally talented. Good customer service, would recommend the dealership to anyone any day. Thank you

6 January 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Dear Wambui Roseann, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Nathan and Jay provided exceptional service and that you felt well looked after throughout your visit. Your recommendation means a great deal to us, and we are thrilled to have met your expectations. It was a pleasure assisting you, and we hope to welcome you back to Sytner Select Swindon in the future. Best wishes, The Sytner Select Swindon Team

Rated 5 out of 5 stars

All good 👍

All good 👍
Very helpful

5 January 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Dear Julie, Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our team very helpful and that your experience with Sytner Select Swindon was all good. It is always our aim to provide excellent service and ensure our customers feel valued throughout their visit. Your support means a great deal to us, and we look forward to welcoming you back in the future. Wishing you all the best with your vehicle. Kind regards, The Sytner Select Swindon Team

Rated 5 out of 5 stars

Friendly staff

I was able to trade in my car and walk out with my new car in under 4 hours. I was met by friendly staff who answered all my queries and explained all functions/payment options in full detail. Thank you to Pat and Harry who assisted me in my purchase today.

3 January 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Thank you, Amber, for your wonderful 5-star review. We’re delighted to hear that your experience at Sytner Select Swindon was so positive and that the team, especially Pat and Harry, were able to assist you thoroughly and efficiently. It’s great to know that your queries were answered in full and that the process was smooth and swift. We truly appreciate your kind words and hope you enjoy your new car for many miles to come. Thank you once again for choosing us.

Rated 5 out of 5 stars

Very nice professional staff

Very nice professional staff. They looked after me from the moment i entered. They have a lovely coffee machine. My car fault was investigated and resolved

24 December 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Dear Robert, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner Select Swindon. We are delighted to hear that our team provided professional and attentive service from the moment you arrived. It’s great to know you enjoyed our coffee machine and that your car fault was thoroughly investigated and resolved. Your feedback is truly appreciated, and we look forward to welcoming you back in the future. Best regards, The Sytner Select Swindon Team

Rated 5 out of 5 stars

Excellent service from both Kupa and…

Excellent service from both Kupa and pat. Took the time to explain and was understanding. Definitely recommend getting a car here 😀😀

22 December 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Thank you so much, Daniella, for your kind words and fantastic 5-star review. We’re delighted to hear that Kupa and Pat provided excellent service and took the time to explain everything clearly. It’s wonderful to know you felt understood throughout your experience. Your recommendation means a great deal to us, and we’re thrilled you had such a positive visit. We hope you enjoy your new car and look forward to welcoming you back in the future. Thanks again for choosing Sytner Select Swindon!

Rated 5 out of 5 stars

Jaheem and Harry did a superb job in…

Jaheem and Harry did a superb job in selling and organising the payment and collection for my new car. Would highly recommend anyone looking on the market to get a new car.

21 December 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Thank you very much, Bailey, for your kind words and for taking the time to share your experience. We’re delighted to hear that Jaheem and Harry provided superb service throughout the sale, payment, and collection of your new car. It’s wonderful to know you would highly recommend us to others looking for a new vehicle. Your support means a great deal to the whole team at Sytner Select Swindon. We wish you many happy miles in your new car!

Rated 5 out of 5 stars

We were met by a really lovely guy…

We were met by a really lovely guy called Michael Pettit in a fab Santa hat! He was brilliant, very helpful, laidback and very informative.
Gave us time to think about the vehicle and led to a really relaxed experience.

20 December 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Thank you so much, Meah, for your wonderful 5-star review. We’re delighted to hear that Mike made your visit enjoyable and relaxed, especially with his festive Santa hat adding a bit of cheer! It’s great to know you found him helpful, laidback, and informative throughout your experience. We truly appreciate your kind words and are pleased that you felt given the time to consider your vehicle choice without any pressure. Your feedback means a lot to us.

Rated 5 out of 5 stars

Jurgen and Nathan were excellent…

Jurgen and Nathan were excellent couldn’t have been more helpful thank you

18 December 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Dear Rich, Thank you very much for your kind words. We are delighted to hear that Jurgen and Nathan were able to provide you with excellent service and were so helpful throughout your experience. It is always our aim to ensure every customer feels valued and well supported. Your positive feedback means a great deal to the team at Sytner Select Swindon. We truly appreciate you taking the time to share your experience and hope to assist you again in the future. Best wishes, Sytner Select Swindon Team

Rated 5 out of 5 stars

Ella and chaylee did a fantastic job

Ella and chaylee did a fantastic job. Both were very helpful and informative, and very friendly.

17 December 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Dear Kevin, Thank you very much for your kind words and for taking the time to share your experience with Ella and Chaylee at Sytner Select Swindon. We are delighted to hear that they were both helpful, informative, and friendly throughout your visit. It is always wonderful to receive such positive feedback, and we will be sure to pass on your compliments to them. Your support is greatly appreciated, and we look forward to welcoming you back in the future. Best wishes, The Sytner Select Swindon Team

Rated 5 out of 5 stars

Thanks Ahsan and Nathan

I saw the car I had been looking for in stock at Sytner Select Swindon and decided to take a chance by turning up unannounced, hoping I’d be able to take a look and see the car in person. I was greeted by Ahsan at the front desk, explained my situation and the car I wanted to view, and he took me straight through.

The car I initially wanted to look at hadn’t yet been prepped, as it had only just arrived, but Ahsan went above and beyond to make sure I was still able to take a proper look at it.

After looking around, I decided it wasn’t the right car for me due to its age and a few cosmetic points I wasn’t keen on. However, they did have a newer version of the same model on display, so I asked if I could take a look at that instead. A test drive was arranged promptly, and I was able to take it out for a relaxed, no-rush, no-pressure drive around Swindon.

I decided this was the car I wanted and was introduced to Nathan, who took me through the purchase options. Again, everything was no pressure, with friendly advice and a very professional approach. After sorting the paperwork and enjoying multiple cups of free coffee (which was good!) I walked out with the keys to my new car. The options around extended warranty and extras were also very reasonable.

Thanks to everyone for their help, we’re very happy with the car so far.

15 December 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Thank you, Dan, for your kind words and detailed feedback. We’re delighted to hear that Ahsan and Nathan provided such a friendly and professional experience, making your visit enjoyable and stress-free. It’s great to know you found the perfect car and appreciated the relaxed test drive and helpful advice. We’re also pleased you enjoyed the coffee! Your satisfaction means a lot to us, and we hope you continue to enjoy your new car for many miles to come.

Rated 5 out of 5 stars

Hassel free, warm, and swift.

Luke from Synter made the entire experience a joy. Hassel free, warm, and swift. Great to do business!

10 December 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Thank you very much for your kind words, Liam. We’re delighted to hear that Luke made your experience with Sytner Select Swindon so enjoyable. It’s always our aim to provide a hassle-free, warm, and swift service, and it’s wonderful to know this was reflected in your visit. Your positive feedback means a great deal to us, and we truly appreciate you taking the time to share it. We look forward to the opportunity to assist you again in the future.

Rated 5 out of 5 stars

Excellent service done on my car along…

Excellent service done on my car along with the mot the only negative I have is that my service and mot were done on a Saturday I did ask them if my car needed a bulb or wiper blade just to do it for it to pass but I was informed there are no technicians working on a Saturday and if car needed a bulb the car would fail now I know this I will book a week day next time

13 December 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Dear Sharon, thank you for your kind words and for taking the time to share your experience. We’re pleased to hear you were happy with the service and MOT carried out on your car. We appreciate your understanding regarding the limited technician availability on Saturdays and the advice given about bulbs and wiper blades. Your feedback is valuable, and we’re glad you now feel confident to book a weekday appointment in future. We look forward to welcoming you back.

Rated 5 out of 5 stars

Jay was excellent

Jay was excellent. He was very personable and helpful. We asked lots of questions and if he didn’t know the answer he immediately found out. He wasn’t pushy but very enthusiastic. I hate buying cars and he made it a good experience. A great ambassador for the company.

13 December 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Thank you very much for your kind words. We are delighted to hear that Jay provided such a personable and helpful experience, making what can often be a stressful process much more enjoyable. It’s wonderful to know he was enthusiastic without being pushy and took the time to find answers to all your questions. Your feedback is greatly appreciated, and we’re proud to have Jay representing Sytner Select Swindon so well. We hope you enjoy your new car!

Rated 2 out of 5 stars

For the past years I brought my car for…

For the past years I brought my car for service you have brought it to me washed and this time wasn't the case. Was disappointed, maybe something you have stopped doing don't know

11 December 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Dear Edward, thank you for your feedback. We sincerely apologise for the disappointment caused by your recent experience and the complimentary wash and vacuum not being carried out, we appreciate your bringing this to our attention. Your feedback will be passed onto our Aftersales team to review your concerns. Thanks again, Sytner Select Swindon

Rated 5 out of 5 stars

Review for Sytner Select Swindon

Review for Sytner Toyota
I recently purchased a Toyota Yaris from Sytner and had an outstanding experience. Both Ella and Liam provided exceptional service and support throughout the process. Liam, in particular, took the time to explain every step of the purchase clearly, making the whole experience smooth and stress-free.
What really stood out was the absence of any pushy sales tactics. Instead, they offered optional extras such as extended warranty or paint and dent protection in a helpful, informative way, leaving the choice entirely up to me. This approach made me feel valued as a customer rather than pressured.
Sytner were extremely professional and easy to deal with from start to finish. I would highly recommend Ella and Liam for anyone considering a new car – their knowledge, transparency, and customer care are second to none.

30 November 2025
Unprompted review
Sytner Group - Sytner Select Swindon logo

Reply from Sytner Group - Sytner Select Swindon

Dear Mr Gentry, Thank you very much for your kind words and for taking the time to share your experience with Select Swindon. We are delighted to hear that Ella and Liam provided exceptional service and made your purchase smooth and stress-free. It is wonderful to know you felt valued without any pressure, and that our team’s knowledge and transparency stood out. Your recommendation means a great deal to us. We wish you many happy miles in your new Toyota Yaris. Kind regards, Sytner Select Swindon

Rated 5 out of 5 stars

Really great experience from start to finish

Really great experience from start to finish. Not too pushy with regards to a sell and very flexible with test drives etc.
The whole team were great and the deals around warranty is fantastic.

31 October 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Swindon

Thank you very much for your kind words, Neil. We’re delighted to hear you had such a positive experience with the team at Sytner Select Swindon. It’s great to know you found the approach relaxed and appreciated the flexibility with test drives. We always aim to provide excellent service and value, so it’s wonderful that the warranty deals met your expectations. Your feedback is truly appreciated, and we hope you continue to enjoy your vehicle for many miles to come.

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