We came in to buy a Lexus LBX today We were met by two of the most helpful and enthusiastic people we have ever dealt with in the motor trade. We came away with a fantastic car and Sytners could no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service at my visit at sytner Swindon the staff I was dealing with was Ra'id, he was absolutely amazing. Very. Polite answered all my questions properly and in detail. Made sure I understood... See more
Mike and Joe helped us to purchase a car. Process was simple and smooth throughout. Nice facility and pleasant buying experience. Happy with purchase.
It took nearly 5weeks to get my car repaired and back to me through the service team at Sytner. Most of the staff never call back when they say they will and the workshop takes ages responding to the... See more
Company details
- Car dealer
- also in
- Used car dealer
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Penny Lane, SN3 3BW, Swindon, Wiltshire, United Kingdom
- 01793648400
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New 2nd Hand Car
Just bought a car from synter and it was a straight forward process with no hard sell. Nice selection of cars, all under a roof. Like to thank Nathan Rimmer, Jay Lancaster and Micheal for looking after us.

Reply from Sytner Group - Sytner Select Swindon

Reply from Sytner Group - Sytner Select Swindon
The staff was very kind and made my…
The staff was very kind and made my experience very good

Reply from Sytner Group - Sytner Select Swindon
Unfair MOT testing
Unfair MOT testing. Extremely expensive prices. Insensitive and unhelpful employees.

Reply from Sytner Group - Sytner Select Swindon
Nathan and Jay were exceptionally…
Nathan and Jay were exceptionally talented. Good customer service, would recommend the dealership to anyone any day. Thank you

Reply from Sytner Group - Sytner Select Swindon

Reply from Sytner Group - Sytner Select Swindon
Friendly staff
I was able to trade in my car and walk out with my new car in under 4 hours. I was met by friendly staff who answered all my queries and explained all functions/payment options in full detail. Thank you to Pat and Harry who assisted me in my purchase today.

Reply from Sytner Group - Sytner Select Swindon
Very nice professional staff
Very nice professional staff. They looked after me from the moment i entered. They have a lovely coffee machine. My car fault was investigated and resolved

Reply from Sytner Group - Sytner Select Swindon
Excellent service from both Kupa and…
Excellent service from both Kupa and pat. Took the time to explain and was understanding. Definitely recommend getting a car here 😀😀

Reply from Sytner Group - Sytner Select Swindon
Jaheem and Harry did a superb job in…
Jaheem and Harry did a superb job in selling and organising the payment and collection for my new car. Would highly recommend anyone looking on the market to get a new car.

Reply from Sytner Group - Sytner Select Swindon
We were met by a really lovely guy…
We were met by a really lovely guy called Michael Pettit in a fab Santa hat! He was brilliant, very helpful, laidback and very informative.
Gave us time to think about the vehicle and led to a really relaxed experience.

Reply from Sytner Group - Sytner Select Swindon
Jurgen and Nathan were excellent…
Jurgen and Nathan were excellent couldn’t have been more helpful thank you

Reply from Sytner Group - Sytner Select Swindon
Ella and chaylee did a fantastic job
Ella and chaylee did a fantastic job. Both were very helpful and informative, and very friendly.

Reply from Sytner Group - Sytner Select Swindon
Thanks Ahsan and Nathan
I saw the car I had been looking for in stock at Sytner Select Swindon and decided to take a chance by turning up unannounced, hoping I’d be able to take a look and see the car in person. I was greeted by Ahsan at the front desk, explained my situation and the car I wanted to view, and he took me straight through.
The car I initially wanted to look at hadn’t yet been prepped, as it had only just arrived, but Ahsan went above and beyond to make sure I was still able to take a proper look at it.
After looking around, I decided it wasn’t the right car for me due to its age and a few cosmetic points I wasn’t keen on. However, they did have a newer version of the same model on display, so I asked if I could take a look at that instead. A test drive was arranged promptly, and I was able to take it out for a relaxed, no-rush, no-pressure drive around Swindon.
I decided this was the car I wanted and was introduced to Nathan, who took me through the purchase options. Again, everything was no pressure, with friendly advice and a very professional approach. After sorting the paperwork and enjoying multiple cups of free coffee (which was good!) I walked out with the keys to my new car. The options around extended warranty and extras were also very reasonable.
Thanks to everyone for their help, we’re very happy with the car so far.

Reply from Sytner Group - Sytner Select Swindon
Hassel free, warm, and swift.
Luke from Synter made the entire experience a joy. Hassel free, warm, and swift. Great to do business!

Reply from Sytner Group - Sytner Select Swindon
Excellent service done on my car along…
Excellent service done on my car along with the mot the only negative I have is that my service and mot were done on a Saturday I did ask them if my car needed a bulb or wiper blade just to do it for it to pass but I was informed there are no technicians working on a Saturday and if car needed a bulb the car would fail now I know this I will book a week day next time

Reply from Sytner Group - Sytner Select Swindon
Jay was excellent
Jay was excellent. He was very personable and helpful. We asked lots of questions and if he didn’t know the answer he immediately found out. He wasn’t pushy but very enthusiastic. I hate buying cars and he made it a good experience. A great ambassador for the company.

Reply from Sytner Group - Sytner Select Swindon
For the past years I brought my car for…
For the past years I brought my car for service you have brought it to me washed and this time wasn't the case. Was disappointed, maybe something you have stopped doing don't know

Reply from Sytner Group - Sytner Select Swindon
Review for Sytner Select Swindon
Review for Sytner Toyota
I recently purchased a Toyota Yaris from Sytner and had an outstanding experience. Both Ella and Liam provided exceptional service and support throughout the process. Liam, in particular, took the time to explain every step of the purchase clearly, making the whole experience smooth and stress-free.
What really stood out was the absence of any pushy sales tactics. Instead, they offered optional extras such as extended warranty or paint and dent protection in a helpful, informative way, leaving the choice entirely up to me. This approach made me feel valued as a customer rather than pressured.
Sytner were extremely professional and easy to deal with from start to finish. I would highly recommend Ella and Liam for anyone considering a new car – their knowledge, transparency, and customer care are second to none.

Reply from Sytner Group - Sytner Select Swindon
Really great experience from start to finish
Really great experience from start to finish. Not too pushy with regards to a sell and very flexible with test drives etc.
The whole team were great and the deals around warranty is fantastic.

Reply from Sytner Group - Sytner Select Swindon
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







