We came in to buy a Lexus LBX today We were met by two of the most helpful and enthusiastic people we have ever dealt with in the motor trade. We came away with a fantastic car and Sytners could no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service at my visit at sytner Swindon the staff I was dealing with was Ra'id, he was absolutely amazing. Very. Polite answered all my questions properly and in detail. Made sure I understood... See more
Mike and Joe helped us to purchase a car. Process was simple and smooth throughout. Nice facility and pleasant buying experience. Happy with purchase.
It took nearly 5weeks to get my car repaired and back to me through the service team at Sytner. Most of the staff never call back when they say they will and the workshop takes ages responding to the... See more
Company details
- Car dealer
- also in
- Used car dealer
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Penny Lane, SN3 3BW, Swindon, Wiltshire, United Kingdom
- 01793648400
4.5
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cuba and Hasan were great
Cuba and Hasan were great, made me feel at ease all the way through the process. Everything was as smooth as could be and easy for making such a big purchase.
Thank you guys
28 February 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Dear Rebecca, Thank you ever so much for your kind words. We’re delighted to hear that Kuba and Hasan made you feel at ease throughout the process and that everything went smoothly for such a significant purchase. It’s wonderful to know that the experience was easy and enjoyable for you. Your feedback means a great deal to the team, and we truly appreciate you taking the time to share it. Wishing you all the best with your new vehicle! Kind regards, The Sytner Select Swindon Team
I recently purchased a new Lexus car…
I recently purchased a new Lexus car from Sytner Swindon and the experience was exceptional from start to finish. The team was professional, transparent, and made the entire process seamless. I’m absolutely thrilled with my new vehicle—the performance and quality exceeded my expectations. If you're looking for an stress-free car buying experience, I highly recommend them! Huge thanks to Pratap and the team for helping me through.
15 January 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Thank you, Gen, for your wonderful review. We are delighted to hear that your experience with Sytner Select Swindon was seamless and professional from start to finish. It’s fantastic that your new Lexus has exceeded your expectations in both performance and quality. Pratap and the team truly appreciate your kind words and recommendation. We wish you many happy miles ahead in your new vehicle and are grateful for your trust in us. Enjoy every journey!
Nathan & Jakob - Top class
I received an intial phone call from Nathan who was friendly and professional
When I arrived until we left, Nathan continued to be friendly, very helpful, open and honest.
Jakob was also very friendly, professional and very helpful
They both made the experience so much easier and i am very pleased with my car purchase
They are a huge credit to the company
Thank you so much!
23 February 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Dear Kat, Thank you very much for your kind words and for taking the time to share your experience with Nathan and Jakob at Sytner Select Swindon. We are delighted to hear that their friendly, professional, and honest approach made your car purchase enjoyable and straightforward. It’s wonderful to know they made such a positive impression. Your feedback is greatly appreciated, and we’re thrilled you are pleased with your new car. Thank you once again for choosing us. Best wishes, The Sytner Select Swindon Team
A real mix of experience at the site at…
A real mix of experience at the site at Swindon. We went to look at first cars for my daughter. Ella was excellent - very attentive and helpful. Helped us find a couple of cars that met with our requirements and arranged a test drive. All continued to go well until we agreed to buy the car - I would have thought they would want to accelerate at that point and get the sale sorted. Sadly we were left waiting for about an hour before we could see a ‘manager’ to complete the sale. Ella continued to check in on us but it was out of her control. Completely took the shine off the experience for my daughter and if it wasn’t for her then I would have left and they would have lost the sale.
18 February 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Thank you for sharing your experience with us. We are pleased to hear that Ella provided excellent and attentive service during your visit. However, we sincerely apologise for the delay you encountered when completing the sale, which understandably affected your overall experience. We appreciate your honest feedback and recognise how important a smooth and timely process is, especially for first-time buyers. Your comments are valued, and we hope your daughter enjoys her new car despite the wait.
Service and custormer relation is…
Service and custormer relation is Greate!
20 February 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Dear Emre, Thank you very much for your kind words. We are delighted to hear that you found our service and customer relations to be great. It is always our aim to provide a positive and memorable experience for all our customers. Your feedback is truly appreciated and motivates our team to continue delivering the highest standards. We look forward to welcoming you back to Sytner Select Swindon in the future. Best wishes, The Sytner Select Swindon Team
Reply from Sytner Group - Sytner Select Swindon
Dear Jake, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Jurgen and Harry were able to provide you with excellent service and were very helpful throughout. It is always our aim to ensure every customer feels valued and well supported. Your positive feedback is greatly appreciated and motivates us to maintain the highest standards. We look forward to welcoming you back to Sytner Select Swindon in the future. Best regards, The Sytner Select Swindon Team
Friendly no hard sell customer service
Friendly no hard sell customer service. Good deal on part ex and reduced cost add ons, not to mention driving away in a great new car
13 February 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Thank you, Graham, for your kind words and positive feedback. We’re delighted to hear you appreciated our friendly, no hard sell approach and found the part exchange deal and add-ons to be good value. It’s wonderful to know you’re enjoying your new car and that the overall experience met your expectations. Your support means a great deal to us, and we hope to continue providing excellent service to all our customers in the future. Wishing you many happy miles ahead!
Sytner Select Swindon visit
At my visit to Sytner Select Swindon I was met by Jakob who introduced himself, located the car I was interested in and answered all my questions in detail.
Jakob arranged a test drive of the car and valued my car in a transparent and professional way.
9 February 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Thank you, Michael, for your kind words and for taking the time to share your experience at Sytner Select Swindon. We are delighted to hear that Jakob provided you with excellent service, answering all your questions thoroughly and arranging a test drive to your satisfaction. It’s wonderful to know that you found the car valuation process transparent and professional. Your feedback is greatly appreciated, and we hope you continue to enjoy your vehicle. We look forward to welcoming you again in the future.
We had a fantastic experience Professional, Friendly and Stress-Free…
We had a fantastic experience with Sytner Approved Used Cars, and Nathan made the whole process smooth from start to finish. He was professional, knowledgeable and genuinely helpful without being pushy. He took the time to answer all of our questions, explained everything clearly and made sure we felt confident in our decision.
Nathan kept us updated throughout and made what can sometimes be a stressful process feel easy and straightforward. His customer service was excellent, and nothing felt like too much trouble.
We’re absolutely delighted with our car and wouldn’t hesitate to recommend Nathan and the team at Sytner. Thank you for such a positive experience!
9 February 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Dear Maria, Thank you very much for your kind words. We’re delighted to hear that Nathan provided such a professional and helpful service throughout your experience with us. It’s wonderful to know that the process felt smooth and straightforward, and that you’re happy with your new car. Your recommendation means a great deal to us. We truly appreciate you taking the time to share your positive experience and wish you many enjoyable journeys ahead. Best wishes, The Sytner Select Swindon Team
Great service
Nathan and Lance were fabulous - very helpful, welcoming and informative.
8 February 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Dear Amy, Thank you ever so much for your kind words. We are delighted to hear that Nathan and Lance provided you with such a welcoming and informative experience. It’s always our aim to ensure every customer feels valued and well supported throughout their visit. Your positive feedback truly means a great deal to the team. We hope to have the pleasure of assisting you again in the future. Wishing you all the very best with your new vehicle. Kind regards, The Sytner Select Swindon Team
Ahsan and Joe were excellent!!
Ahsan and Joe were excellent!!! Very friendly, knowledgeable and helpful. 10/10 would recommend them for help with your next purchase 👍
7 February 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Thank you so much, Brandon, for your fantastic review. We’re delighted to hear that Ahsan and Joe provided you with such friendly, knowledgeable, and helpful service. It’s always our aim to make every customer’s experience as positive as possible, and your recommendation means a great deal to us. We truly appreciate you taking the time to share your thoughts and look forward to assisting you again in the future. Thanks once again for choosing Sytner Select Swindon!
Great service from Hassan and Kuba
Great service from Hassan and Kuba
Would recommend highly
7 February 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Dear Reece, Thank you very much for your kind words and for taking the time to share your experience with Hasan and Kuba at Sytner Select Swindon. We are delighted to hear that you received great service and that you would highly recommend us. Your feedback is truly appreciated and serves as a wonderful encouragement to the team. We look forward to welcoming you back in the future and continuing to provide the high standard of service you expect. Best wishes, The Sytner Select Swindon Team
Lance, Hassan & Nathan (The Manager)
The employee named Lance, Hassan and Nathan (The Manager). They were top notch with helping me finding the perfect vehicle even if it took all day long. The manager gave us amazing advice with what suits best for me or not. I didn’t feel rushed or uncomfortable. The Sytner Select Team were truly amazing and l will and always come back as it’s the cheapest place to get a good car value.
3 February 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Thank you, Emre, for your wonderful review. We’re delighted to hear that Lance, Hassan, and Nathan provided such excellent support throughout your visit. It’s great to know you felt comfortable and well-advised in finding the perfect vehicle, even if it took all day. Your kind words about our team and value mean a great deal to us. We look forward to welcoming you back to Sytner Select Swindon whenever you’re ready for your next car.
Bravo!
Relaxed, knowledgeable and patient service from Chaylee, her manager Steve
and most of all, the blessed brother Muhib for going above and beyond the call of duty. Bravo!
4 February 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Dear M A U, Thank you ever so much for your wonderful 5-star review. We are delighted to hear that Chaylee, Steve, and especially Muhib provided you with such a relaxed, knowledgeable, and patient service. It is truly heartening to know that Muhib went above and beyond to assist you. Your kind words are greatly appreciated and serve as a fantastic encouragement to the entire team. We look forward to welcoming you back to Sytner Select Swindon in the future. Warm regards, The Sytner Select Swindon Team
Thoroughly deceitful, fundamentally untrustworthy, and operating as an outright scam.
Sales Executive: Pratap Thapa and Sales Manager: Kuba Respondek are litterly acting like scammers stealing from people and acting like nothing these two scammers should not and Sytner Group doing nothing about it.
26 January 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Dear Bilgin, We are sorry to hear about your experience and take such concerns very seriously. We understand that this is your 4th 1 star review you have now left us under various different accounts, as advised on our previous reply, please reach out to our Head of Business - Steven Bryant who will be happy to discuss your concerns further. Kind Regards - Sytner Select Swindon
Chaylee and the team were excellent
Chaylee and the team were excellent. Lovely, informative and really helpful to my dad. Highly reccomended
1 February 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Thank you so much for your kind words, Si. We’re delighted to hear that Chaylee and the team were able to provide your dad with such a positive and helpful experience. It’s always our aim to offer informative and friendly service, so it’s wonderful to know this was reflected during your visit. Your recommendation means a great deal to us. We truly appreciate you taking the time to share your feedback and hope to assist you again in the future.
The sales process was great with kuba…
The sales process was great with kuba and Jaheem.
The process for post sales is less pleasing due to the automated switchboard with a virtual assistant.
10 January 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Dear M H Millett, Thank you for your kind words regarding Kuba and Jaheem’s assistance during the sales process. We are delighted to hear you had a positive experience with them. We do appreciate your feedback about the post-sales service and understand that the automated switchboard and virtual assistant may not meet everyone’s expectations. Your comments are valuable to us, and we hope that future interactions will be more satisfactory. Thank you once again for sharing your thoughts. Kind regards, Sytner Select Swindon
Great experience at Swindon Sytner
It was a great experience and Jaheem Robertson could not be more helpful with looking after me and arranging to test driving more than one car. He was supportive and focused in making sure I got the right car for me. Even organising a car to be transported from another location. His manager Joe E was also helpful with all the administrative aspects too. Great service,
25 January 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Dear Mrs K, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Jaheem provided such attentive and supportive service, ensuring you found the perfect car. It’s also wonderful to know that Joe was helpful with the administrative side of things. Your satisfaction means a great deal to us, and we truly appreciate your positive feedback. We hope you enjoy your new car for many years to come. Kind regards, Sytner Select Swindon Team
Exceptional Experience at Sytner!
I recently purchased a new car from Sytner, and I couldn’t be happier with the service I received.
A massive thank you to Muhib and Joe, who were both incredibly friendly and professional throughout the entire journey. They made the whole process feel incredibly smooth and quick, which I really appreciated. No question was too small for them—they were patient, knowledgeable, and always happy to help.
If you’re looking for a stress-free car buying experience, I would highly recommend visiting this team. Thank you, Muhib and Joe, for the top-tier service!
24 January 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Dear Carla, Thank you ever so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Muhib and Joe provided friendly, professional, and knowledgeable service throughout your car purchase. It’s wonderful to know the process felt smooth and stress-free for you. Your recommendation means a great deal to us. We hope you enjoy your new car and look forward to welcoming you back in the future. Best wishes from all at Sytner Select Swindon.
Nathan, Jay and Mitu
Nathan, Jay and Mitu. Made the whole experience really easy for me. From start to finish. Really happy with my purchase. Will be back for my next car.
31 January 2026
Unprompted review
Reply from Sytner Group - Sytner Select Swindon
Thank you, Bilal, for your kind words. We’re delighted to hear that Nathan, Jay and Mitu made the entire process straightforward and enjoyable for you. It’s wonderful to know you’re happy with your purchase and that the team provided such excellent service from start to finish. We truly appreciate your support and look forward to welcoming you back when you’re ready for your next car. Wishing you many happy miles ahead!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.