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Taco Bell Reviews 

1,804
•
TrustScore 2.5 out of 5

2.5

Restaurant
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Review summary

Created with AI, based on recent reviews

Looking at 352 reviews, most reviewers were unhappy with their experience overall. Many customers expressed strong dissatisfaction with the quality of the food, often describing items as bland, dry, or stale. Reviewers frequently reported problems with their orders, including missing ingredients, incorrect items, and extremely small portions that did not match expectations. Issues like tortillas being only partially filled and shells being broken were also common. Conversely, some people mentioned positive interactions with staff, describing them as friendly, kind, and efficient, and noted fast service. However, some customers also noted issues with rude or unhelpful staff, long wait times, and a general lack of attention. While the overall product quality was criticized, some reviewers did find certain items to be fresh and delicious.

What people talk about most

Product

Clients share ambiguous opinions on product, with some reviewers expressing delight and calling the food... See more

Quality

Users describe negative interactions with quality, frequently reporting that food items are disgusting,... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising employees for being nice,... See more

Service

Reviewers highlight ambiguous aspects of service, with many customers praising the fast and efficient... See more

Order

People report negative experiences with order accuracy and fulfillment, frequently receiving incorrect or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Went through the drive-thru. The cashier was friendly and I didn't wait long. I requested extra onions and was charged .25 cent but I do not consider 3 tiny pieces of onion extra and not for an extra... See more

Rated 2 out of 5 stars

I actually called the manager to compliment how great our order was about 5 months ago. Since then, crap. Tortillas are 1/3 full, tacos don't have all ingredients and shells are stale and we found a t... See more

Rated 2 out of 5 stars

Haven't been to a taco bell in probably 15-20 yrs. The burrito supremes have shrunk to half the size they used to be and have tripled in price. Thought the food to be on the bland side with the refri... See more

Rated 2 out of 5 stars

Never had a taco bell before . Premise was nice and clean staff friendly . But i wont be having another was vile like cheese and road kill in a wrap !!

Company details

  1. Restaurant
  2. Fast food restaurant
  3. Online Food Ordering Service
  4. Take away service

Information provided by various external sources

The official site of Taco Bell featuring the Why Pay More Value Menu, fast food nutrition guide, Taco Bell locations, franchise information, and career opportunities.

Contact info

2.5

Poor

TrustScore 2.5 out of 5

2k reviews

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No history of asking for reviews

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2.5

All reviews

(1,804)

399 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Some of taco bell employees don't even deserve $2 an hour

Ordered 4 mini taco salads 2 no beans no tomatoes no Chipotle
They just put lettuce in the shell
2 no tomatoes and they just put lettuce and beans
Called went back and they made right buy put a half teaspoon of meat on them and about 12 shreds of cheese

19 April 2026
Unprompted review
Rated 1 out of 5 stars

HUNEY this not okay!!!?! taco bell staff need to GET level upp

HUNEY this not okay!!!?!? i went with my poor innocent little son, he got a big burrito and i got one too, we got some more and then we got a little too full, so when we were going home he got a bowel movement! the whole seats was covered in hot diarreah and i had to clean it up in the hot sun! my son has debiatas now would not recocmend

update to the taco bells: we got a quesadilla it tasted like shish since my son farted on it but the staff should have made us a new one and cleaned it of! NOT RECOMEND he still haves devibatats

13 March 2026
Unprompted review
Rated 1 out of 5 stars

I know economy is bad, but

I know economy is bad, but really a toco salad the size of a kid burger, with only a spoon of meat bean and salad, downed in two bites very disappointed, done with toco bell

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Stupid Kiosk no live help!

We are 80, stood at Bishop Ca counter for couple minutes, asked for help, no one paid attention so tried the stupid kiosk, too cumbersome asking for name, just wanted to delete tomatoes..
Finally just left after asking again for help that never came. NEVER again will we atempy to eat at a Toco Bell.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Taco Bell Patong an absolute No No

Visited Taco Bell in Patong, Thailand. Probably the worst experience in terms of staff and food quality. They seem very uninterested and just going through the motions. The food quality was very poor , ratio of meat and sour cream etc.. so disappointing. Customers walked in and left because of the atmosphere and zero service. Definitely won’t be eating at any Taco Bell in the near future.

4 April 2026
Unprompted review

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