Tailormade Moves Reviews 

I cannot recommend Tailormade Moves highly enough. They recently handled the sale of my late father’s house, and their professionalism and empathy made the process so much easier to navigate.
From the initial valuation to the final completion, the entire team was efficient and communicative. I want to give a special mention to Louise. She was absolutely incredible throughout the sale, extremely professional, patient and her attention to detail were second to none. She kept me updated every step of the way, she handled all the viewings and was always on hand for advice or information. If you are looking for an estate agent that combines market expertise with a personal, human touch, look no further.
Thank you again and I’ll be in touch again soon when I come to selling my own house.

We met Louise while viewing another property and from then we knew she was going to be the lady to sell our house. She was very professional, contactable around the clock and willing to work unsociable hours for viewings if required. Louise worked with us to get our house on the market as soon as possible so we could put offer in on house we had seen. She ensured pictures were taken promptly and they were uploaded to the website within a few days. We were very lucky to have our house put on the market on the Tuesday and offer accepted by Friday. Louise then helped guide us through the process of purchasing new house. We can’t thank you enough for all the help you gave us and would recommend Tailormade Move to a friend.

We instructed Tailor Made Moves to sell our home late last year while we had a reservation on a new-build property with a strict deadline attached. The purchase depended entirely on achieving a sale within a defined timeframe. This was explained clearly from the outset and the agent indicated they were confident working within that timeframe. Concerns about the practicality of the deadline were only raised much later.

There were some positives. Communication was generally courteous and viewings were arranged once interest emerged.

However, the early stages were slow. We waited around a month for the first viewing and during that period no alternative strategy, pricing adjustment or marketing change was proposed. In a sale where timing was critical, that lack of early momentum was significant.

There were also practical issues at the point of launch. We had to prompt both the installation of the sale board and the property being listed online. Photography required two rounds after an initial set appeared rushed, and the final images were not of a strong standard, which may have affected how the property was presented.

More broadly, the process was reactive rather than proactive. Periods of limited activity were not accompanied by a clear or structured plan to generate momentum. When feedback from viewings raised questions about the condition of the property, we made clear we were willing to act, but were advised that no changes were necessary and this did not develop into a defined strategy. Pricing and marketing decisions were taken in line with the advice provided.

In the final week before our onward purchase was withdrawn, there was no change in approach despite the known deadline. Given how critical that stage was, we had expected some form of escalation or renewed effort to engage potential buyers.

When we raised concerns, the response from the office felt defensive, with points challenged before there had been an opportunity to fully clarify the issues.

Given the clear time pressures attached to our onward purchase, a more proactive and structured approach was required.

For sellers working to a deadline or dependent purchase, it would be important to ask in advance how strategy will adapt if activity is slow, what specific interventions will be made, and how momentum will be maintained.

Rachel and others at Tailormade moves went out of their way to find us a rental property. There were adaptable to our needs and always friendly. An extremely professional service, they appear to be a tight knit team and we are so pleased with our new place and the support we continue to receive. Would definitely recommend.

During the process of my partner and I buying our first home we had Travis assisting us which made the whole experience effortless.

He was very accommodating as he was always on the phone whenever we needed him; solving any problem or query.

Couldn’t recommend him and Tailor Made Moves more, thanks Travis!🏡

As a first time landlord, Tailormade Moves were great at explaining all the requirements and legislation that I needed to comply with.
They handled everything and made the process very easy for me. Once ready to be let my house was snapped up very quickly. I look forward to continuing to work with them over the coming years. Thank you.

Excellent service throughout

The staff are very nice and helpful, I had no hustle or time consuming files to complete but advanced swift technology apps made the transition beautiful 😀 👌. I will recommend tailormade moves to family and friends

Fantastic service from start to finish when selling our home with Travis and rest of the team at Tailor made moves. We were kept well informed along the whole journey. Fantastic customer service .

Very professional and courteous

Great service and very quick tenancy turnaround. Reliable, professional, and easy to deal with.

We had a great experience with Tailormade Moves and can’t thank Travis enough for all his help with our purchase. He was always on hand to answer any questions. Would highly recommend!

We had a great experience with Tailormade, and Louise who took great care of us throughout the process. Personable, professional and always available, even for a wee update. She even matched up the buyer to our property. I really can't thank her enough!

Responsive, helpful and very easy to communicate with.

Tailormade Moves have nurtured me through my recent house move, dealing with both sale and purchase. From preparing the sale details, through the viewings and offers to support with my purchase the whole team have been brilliant. I’ve been kept informed at all stages. A special shout out to Louise who routinely goes above and beyond for her clients.

Tailormade Moves have been very good to deal with. Everything has gone smoothly and the staff I have dealt with all seem to be very efficient at what they do.

The company did exactly what they promised.

Tailormade moves made my house search seamless compared to other companies that almost frustrated my house search for over six months.
Additionally, a beautiful handpack to welcome and congratulate me on my new home was a wonderful treat.

Katherine is very professional while still being very friendly and helpful. Made me feel very comfortable able selling my house through Tailormade. The other members of the team were the same very helpful.

Tailormade moves look after our property and are friendly and easy to deal with. I can recommend their services.