After initial delays whereby Talkremit wanted to know more than, in my opinion, they need to know about my personal situation over and above having to submit a lot of financial details, the pathway f... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer support Support chat is very slow. And when next employee comes online, he then starting same questions you have already given to the person before him. You need to make swift and sharp... See more
Company replied
I recently used this service to send money, and overall I had a very good experience. The transfer was completed successfully, and the funds arrived safely, which I really appreciate. There... See more
Company replied
TalkRemit is a good and reliable service. Transfers are fast and secure, but sometimes a bit slow to verify. Overall, I’m happy with their service. 👍
Company replied
Company details
- #40 of 47 best companies in Money transfer service
About TalkRemit
Written by the company
We are an international financial services provider specialising in cross-border remittance. We aim to bring families together and help customers to support their loved ones abroad, without excessive fees or fuss whether that be through our app or website.
JOIN US
CONTACT US
Our Customer Promise
Written by the company
- We value Customer Satisfaction and endeavour to always offer an outstanding service. Our dedicated team are here 24/7 to give our customers a seamless experience with every transaction.
- TalkRemit is a hassle-free international money transfer app providing a fast, secure and low-cost way to send money abroad.
- Our Key Values
- - Safe and secure - Excellent Customer Support - 50+ Corridors and growing! - Fast and efficient transfers
Contact info
2 Kingdom Street, W2 6BD, London, United Kingdom
- support@talkremit.com
- www.talkremit.com
4.1
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from TalkRemit
Hello Saleban
Thank you for your feedback. We’re glad to hear the service was good and that the payment was processed quickly. We appreciate your support. and look forward to serving you again in the future.
Reply from TalkRemit
Hello,
Thank you for your wonderful 5-star review and for your kind words. We're delighted to hear you had an excellent experience with TalkRemit.
We truly appreciate your support and the trust you've placed in us. We look forward to serving you again whenever you need us.
Kind regards,
TalkRemit Support
Reply from TalkRemit
Thank you! We're happy to hear you trust our reliable money transfer service. We appreciate your support and look forward to helping you with your future transfers.
The great thing The great thing dowing this company reliable transfer traction of customer, so I like talk remite money transfer this company…
The great thing dowing this company reliable transfer Atraction of customer, so I like talk remite money transfer
27 June 2026
Reply from TalkRemit
Hello khadar,
Thank you! We're happy to hear you trust our reliable money transfer service. We appreciate your support and look forward to helping you with your future transfers.
Warm regards
TalkRemit Support
A ok app for money transactions to family and friends all over the world
Its a ok app to use so far, but the transaction could have gone faster, but exept that, this is a ok app to use
26 June 2026
Reply from TalkRemit
Hello Thor.
We appreciate your feedback. We are always working to improve transaction speed and your comments help us Thank you for your support, and we look forward to serving you again.
Poor service - slow transfers and suspected GDPR breaches.
TalkRemit delays transfers and repeatedly asks for intrusive amounts of personal information - e.g. 3 months of payslips and full bank statements, when the same has been provided less than 2 months prior. Their customer service agents try to be helpful but their system is clearly poor. This is likely in breach of GDPR - trying to collect so much unnecessary personal information (Perhaps they are selling it on? If so, I hope it is at least anonymised.). And what a waste of time, simply to try to send small amounts of money. Other apps allow you to get on with your transfers (if required uploading this information one time)- and they often have better transfer FX rates and lower fees.
5 May 2026
Reply from TalkRemit
Hello Maureen,
Thank you for your feedback. We understand how frustrating additional verification requests and transfer delays can be.
As a regulated financial services provider, we are sometimes required to request updated documentation to meet our legal and compliance obligations, even where documents have been submitted previously. We also want to reassure you that we do not sell customer data and handle personal information in accordance with applicable data protection laws.
We appreciate your comments and are always working to provide the best possible customer experience.
Warm regards,
TalkRemit Support
Reply from TalkRemit
We're sorry to hear that you feel this way. We'd like to learn more about your experience and see how we can help. Please contact us through our official channels, and we'll be happy to assist you https://www.talkremit.com/contact/
Very complicated system just to send…
Very complicated system just to send £20.00 abroad to many question and information required and proof of were it’s going and personnel details.
Send one payment then cancelled and waiting to return money would not use again
23 June 2026
Unprompted review
Reply from TalkRemit
Thank you for your feedback. We're sorry to hear the transfer took longer than expected. We understand how important speed is and are continuously working to improve our service. We appreciate you giving us a try and hope we can serve you better in the future.
Reply from TalkRemit
Hello,
Thank you for your feedback! We're glad you were happy with our service and fast delivery. We strive to provide the best service possible and look forward to serving you again.
Warm regards,
TalkRemit Support.
Reply from TalkRemit
Hello, "Thank you for your kind words! We’re glad to know you value our company and team. We truly appreciate your support."
Review: Terrible customer service and incompetent verification team! Avoid!
Review:
If I could give zero stars, I would. TalkRemit has the most frustrating, overly complicated, and illogical verification system I have ever experienced with a money transfer app.
I was asked to provide "proof of funds" for my transfers. I fully cooperated and provided them with 100% transparent, official, and legal French banking documents. This included my official consolidated bank statements, proof of transfers from my personal savings account, and a legally binding end-of-contract settlement document ("Solde de tout compte").
Instead of actually reviewing and understanding these standard legal documents, their incompetent support team rejected them. Why? Simply because their rigid system couldn't identify a "regular monthly salary" line, completely ignoring the legitimate personal savings and the official contract settlement funds I clearly proved I had!
It is completely unacceptable that a financial service operating in Europe lacks the basic professional competence to understand standard European/French banking documents. They don't use logic; they just blindly follow a script, ask for unnecessary documents, and waste your time.
If you don't want your time wasted and your account restricted for no valid reason, stay away from TalkRemit. There are plenty of other professional services out there that actually know how to do their job.
Your public reply asking me to "contact the support team" is an absolute joke and shows exactly why your system is broken.
The ONLY reason I am leaving this review on Trustpilot is precisely BECAUSE I already dealt with your incompetent support team!
Here is the root cause of the issue for everyone to see:
Your support team asked me for proof of funds.
I fully cooperated and provided 100% legal, official French banking documents (My Livret A savings account and a legally binding "Solde de tout compte" settlement).
Your support team completely rejected these highly transparent documents simply because they are programmed like robots to only look for a standard "monthly payslip" line. They lack the basic financial literacy to understand legitimate savings or end-of-contract funds.
Do not ask me to reach out to the exact same support team that caused this problem due to their lack of professional training. Instead of giving generic copy-paste PR replies to save your image, you should train your compliance team to understand standard European banking documents! I am done with your services.
4 June 2026
Unprompted review
Reply from TalkRemit
Hello Phen,
Thank you for taking the time to share your feedback. We are sorry to hear about your experience.
As we are unable to discuss account-specific matters on a public platform, we would encourage you to contact our support team directly so that we can review your concerns further and assist you appropriately.
Please reach out to us through https://www.talkremit.com/contact/. We shall be happy to help.
Thank you for choosing TalkRemit.
In reply to your additional feedback, we are sincerely sorry about your experience. Please rest assured that we have taken note of it and are committed to continued service improvement.
Thank you once again for your feedback.,
Reply from TalkRemit
Hey Arnfres,
Thank you for your feedback! We're delighted to hear that you found our service fast and easy.
Reply from TalkRemit
Thank you for your kind words, We're delighted to hear that we're a good company. Your support and feedback mean a lot to us, and we remain committed to providing you with the best possible service. Thank you for choosing us.
It is awesome and hustle free,
It is awesome and hustle free,
It is the best service I ever seen, it is cheap also. Win win
Thank you
8 June 2026
Reply from TalkRemit
Hello Negassi,
Thank you so much for your wonderful feedback! 😊
We're delighted to hear that you find our service awesome, hassle-free, affordable, and reliable. Knowing that we've provided the best service you've experienced truly means a lot to us. Your support and kind words motivate us to keep delivering the best possible experience.
Thank you for choosing us, and we look forward to serving you again! 🌟💚
Warm regards,
TalkRemit Support
Reply from TalkRemit
Hello Abdilateef,
Thank you for your review! 😊 We're glad to hear that you found the process straightforward and easy to use. We work hard to make sending money as simple and seamless as possible. Thank you for choosing us, and we look forward to serving you again soon!
Warm regards,
TalkRemit Support Team 💙
1000928422017
2 June 2026
Unprompted review
Reply from TalkRemit
Hello Shima,
Thank you for your feedback, and we’re sorry to hear about your experience.
We would like to investigate this further and resolve the issue as quickly as possible.
Please contact our support team at support@talkremit.com so we can review your case in detail.
We appreciate the opportunity to make this right.
Kind regards,
TalkRemit support
Very good quality
1 June 2026
Reply from TalkRemit
Thank you for your review! We're delighted to hear that you had a good experience with our service. Your feedback is greatly appreciated and motivates us to continue providing the best possible experience.
Reply from TalkRemit
Hello Mohamed,
Thank you for your review! 😊 We're delighted to hear that you had a good experience with our service. Your feedback is greatly appreciated and motivates us to continue providing the best possible experience.
Warm regards,
TalkRemit Support.
It takes long time to deliver and…
It takes long time to deliver and customers service is not much good.
26 May 2026
Reply from TalkRemit
Hello,
We are sorry to hear this. Please reach out to us via our official contacts https://www.talkremit.com/contact/ so we may look into this and help you better.
Thank you.
Reply from TalkRemit
Hey sauda,
Thank you for your review! We're glad you had a good experience with TalkRemit.
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