Right from the start, customer service was excellent, Staff ( Emma Trott), was patient and diligent, answering all questions I gave and took care not just blurt out any sales jargon. Goods arri... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The options on separate taps for hot and cold are limited. Most are mixer taps and it took some effort trawling the various supliers to fint these. They are excellent , easy to use and smart in appe... See more
Ordered a Summit back to wall WC pan along with the white gloss unit but a Tampa WC pan was delivered DESPITE contacting Taps.co.uk to advise them of their error when I originally received the despatc... See more
Item was not described enough on web site, so when arrived not suitable, customer enquiries not helpful just kept repeating same programmed speel. returns policy poor, cost £5.95 for delivery then exp... See more
Company details
Written by the company
Shop with confidence at the UK's number 1 website for taps. We work in partnership with the leading tap manufacturers including Perrin & Rowe, Franke, 1810 & Gessi to create the best range of kitchen and bathroom taps online. Our range boasts the most up-to-date kitchen taps, bathroom taps and showers allowing you to find the perfect finishing touch to your project. We are proud to supply the public, kitchen and bathroom designers and hotels.
Contact info
Unit 5 Babdown Industrial Estate, GL8 8YL, Tetbury, United Kingdom
- 01380 270 010
- info@taps.co.uk
- www.taps.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cheap price, quality product, fast delivery.
Fast delivery next day of quality taps at a great price.
Taps.co.uk
Very Happy with my Tap. Speed of delivery.Would recommend to anyone.
newburgh kitchen taps
Bought cheap mixer taps from Ebay. Found out that the length protruding into sink was far to short. Replaced with Newburgh tap. Excellent choice. Easily fitted by an amateur, me.
Good service
Very good service the delivery time was excellent and the product was very good quality
Refreshingly excellent service
we made a small order for a replacement kitchen tap only, but the whole experience was excellent.
easy to view items, easy to order, kept in the loop each step of the way, quick delivery and working perfectly and looking good.
no negatives to report!
When Parcelforce decide to deliver it to me, I will review!!
I can't review it as Parcelforce still have not delivered it yet,,,,
Taps finally arrived and were as described
Great lookin tap
I really liked the look of the tap, and the price was excellent. I find it easy to use and am pleased with my purchase.
Great to do business with.
This is the second time I have used these people,the prices are fair and the service is amazing.Everything comes well packaged.
If I need anything else I know where to come.
Bathroom basin and kitchen sink taps
Ordered taps on-line and these delivered 2 days after. Good value product and prompt service. Would buy again from this source.
Very poor customer service
Item was not described enough on web site, so when arrived not suitable, customer enquiries not helpful just kept repeating same programmed speel. returns policy poor, cost £5.95 for delivery then expected to pay cost of return which could have been anything from £9.00 to £20.00.
Sometimes Buying Online is not always the Best Option :(
The Riva 460mm basin and full pedestal set, that i purchased from Taps.co.uk, arrived at my address on time and when it was supposed to which was brilliant. But as soon as a qualified plumber tried to install the basin and fix in a slotted waste he noticed leakage from underneath the basin, my plumber tried installing multiple wastes into the basin all from Taps.co.uk and the leak kept occurring? He then informed me that was because of the way the basins sink hole was cut.
I then called the customer service team, to inform them of the problem and get a refund on the product. They told me to send them pictures of the fault and they would get back to me? It's been 4 days and As of yet i haven't recieved any conformation that they are addressing my problem, So because of this i am not happy with the overall customer service.
Very helpful staff
Excellent prompt efficient service I would highly commend
Trickles after turning off
Looks good and quality also good however, there is always a trickle of water after turning off the tap.
Excellent all round
Great quality at a great price and delivered the next day.
bad service
full of empty promises with better bathrooms not delivered when said then prices changed when finally delivered not complete promise to send next day didnt arrive totally useless staff at there office would be more suited to sweeping streets but probably would get that wrong a bunch of monkeys could do better if you are reading this and are thinking of using them DONT
TOP SERVICE BY A DEDICATED TEAM AT TAPS.CO.UK
The team at Taps.co.uk,go out of there way to make sure you have got the
right item for your needs.You can always get an answer if you have
problems.The team get 10 out of 10 for service from me.
Thank You,Best Regards
Janet Brackenbury.
Bathroom cabinet
Cabinet turned up at agreed time, in fact at the start of the time slot which was ideal. Cabinet was as described
Superior company
A first rate service, nothing was too much trouble, even down to measuring the tiles due to an unfortunate experience with another company.
A company I would highly recommend, it's customer service is second to none....Thank you for turning a potential catastrophe around.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








