Taps 4 Less Ltd Reviews 92

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Although the company were excellent in terms of delivering the item. After our project fell through they would not accept a return of the item despite this being at their discretion and the item being... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! I placed the order online, paid for it and realised I hadn't checked the arrival date but needed it promptly. I sent an email querying eta and had a response within 20 minutes from... See more

Rated 5 out of 5 stars

Found the rather non standard ss sink unit I was struggleing to find, was prominent on thier website , a few days later & as promised it arrived in the time slot allocated . Just what I needed for thi... See more

Rated 1 out of 5 stars

Despite .ie web page this outfit is based in England. Your legal right to return online goods purchased within 2 weeks are at Customer's expense , I've been quoted between €25 and €100+ ( dhl) to ret... See more

Company details

  1. Bathroom Renovator

Written by the company

Taps 4 Less Ltd are the new owners of the taps4less.com website following the previous owners, DIY Trader going into liquidation back in December 2012. We have been trading with the taps4less.com website since March 2013. We understand that past customers have not had a good experience with taps4less.com, however we would like to let people know that we are in no means associated with DIY Trader and their dealings with the website.


Contact info

3.4

Average

TrustScore 3.5 out of 5

92 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

excellant service

yes i was pleased with the taps very quick service.
there was a small problem though one of
the olives was damaged and we will have to get a
replacement

3 December 2013
Unprompted review
Rated 5 out of 5 stars

Great Service

Ordered taps and received them the next day. Impressed with the quality, the service and the email communication. Would recommend to others.

6 November 2013
Unprompted review
Rated 1 out of 5 stars

Terrible, Terrible Terrible

Terrible company. Terrible customer service. Items which have been paid for have not arrived. No sign of a refund. No response to repeated calls and messages. Lies and more lies. Don't go anywhere near them!!

10 September 2013
Unprompted review
Rated 5 out of 5 stars

Shower

The shower we ordered was delivered within a couple of days of us ordering it even though we ordered it late on a Sat night. We have not yet installed the shower but it appears to be a very well finished and polished shower and attachements. I would rate this company as excellent and would recommend to family and friends

17 July 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service

We are very pleased with the shower door we ordered and service from Taps4Less. They delivered within the promised 5 days and we are very happy with the door, which is very good quality.

Wouldn't hesitate in buying from this company again.

19 April 2013
Unprompted review
Rated 3 out of 5 stars

BASIN TAPS FOR BATHROOM

Information on web site was helpful and ordering process straight forward. It would have been helpful if the despatch of the order could have been notified by email, as it was not possible to arrange to be at home for the package to be received, or to organise installation. The taps have been in use for too short a time to give a definite view but, so far, they look better than expected and work very well

3 April 2013
Unprompted review
Rated 1 out of 5 stars

Nightmare! Stay Away!

"Dont use, you wont get refunded if something goes wrong"

I ordered a waterfall tap from Taps4Less, after 5 weeks and multiple promises it never got delivered. I cancelled the order to be told it would take 30 days to refund. 6 weeks in no refund and wont respond to my emails and never can reach accounts to discuss refund by phone. Next step, I am going to visit their premises personally.

Prior to this I ordered a Shower Protector spray, again I returned under the distant selling act within the required 7 days and 2 months in I havent got a refund.

American Express has taken up the fight to get my money back and I have complained to their local trading standards.

THIS COMPANY HAS NO REGARD FOR ITS CUSTOMER, THINK TWICE AND USE SOMEONE ELSE.

P.S I MANAGED TO FIND THE EXACT SAME WATERFALL TAP ON EBAY FOR LESS THAN HALF PRICE!

10 June 2011
Unprompted review

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