Waoh waoh. This Company pays full attention to Feedbacks. About 2 weeks go I called them and also wrote on review how excellent their services are but an option ommitted in their app and that was pur... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently sent money through TapTap to my family for Eid, but due to some bank issues, the payment was delayed. I contacted customer support, and Mr. Sohaib Ahmad assisted me. He was very polite, p... See more
Company replied
Muhammad Ahmed 🌹🌹🌹 Thank you to everyone on the team for helping us send money to our families in Egypt. Thank you for the wonderful service and the professional, courteous treatment—especially Mr... See more
Company replied
Very easy Transfer and ref bonus no fake apps is very excellent another people i will request please download tha app and easy transfer and quick received Me first transfer 5pound bonus
Company replied
Company details
- #19 of 45 best companies in Money transfer service
About Taptap Send
Written by the company
💸 Fair, fast, easy: money transfer as it should be.
Taptap Send proudly serves immigrant communities by providing them a convenient and safe solution to send money back home.
Send money to Africa, Asia and Latin America now with Taptap Send. DOWNLOAD THE APP
Taptap Send proudly serves immigrant communities by providing them a convenient and safe solution to send money back home.
Send money to Africa, Asia and Latin America now with Taptap Send. DOWNLOAD THE APP
Contact info
United States
- support@taptapsend.com
- www.taptapsend.com
4.7
Excellent
35k reviews
Asks customers to review
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Reply from Taptap Send
We're glad your sending was fast. Thanks for your kind words!
Taptap Send
Reply from Taptap Send
We're happy you find our app the best! Thank you for sharing your positive experience with us.
Taptap Send
Reply from Taptap Send
We're glad you appreciate our exchange and service. Thank you!
Taptap Send
Reply from Taptap Send
We're glad your transaction was easy and good. We appreciate your feedback.
Taptap Send
Reply from Taptap Send
Thank you very much for leaving us a review. We’re delighted to hear that you like the service. If there’s anything we can do to improve your experience, please don’t hesitate to let us know. Your feedback is valuable.
Reply from Taptap Send
We're glad sending money was easy and hassle-free for you. We appreciate your positive feedback.
Taptap Send
Reply from Taptap Send
We're so glad you found the transfer easy and appreciate the good exchange rate and lower taxes! Thank you for your feedback.
Taptap Send
So easy and quick
So easy and quick. After trying various other Taptap is the best for transfers to Africa.
2 June 2026
Reply from Taptap Send
Hello Pedro, thank you for your kind review! We're delighted to hear that you found TapTap easy, quick, and reliable for transfers to Africa. Your feedback means a lot to us, and we're grateful you chose TapTap. We look forward to continuing to serve your transfer needs.
Great experience every time
Great experience every time. The app is user-friendly, transfers are quick, and the rates are competitive. Everything works smoothly, and I feel confident using the service. Highly recommended.
2 June 2026
Reply from Taptap Send
We're so pleased to hear you consistently have a great experience! It's wonderful that you find our app user-friendly, transfers quick, and rates competitive. Thank you for your strong recommendation!
Taptap Send
Remittance taking soooo long
I sent money using the Taptap Send App on May 29, 2026 and since then the status shows “In Progress”. I was expecting the money would be remitted immediately, like in seconds if not, in an hour or so. It’s been 3 days now and the money has not yet been deposited in the account even though the money was already drafted from my checking account here in the USA. Three times I have called their customer support and all I get is, “Rest assured your money will be deposited asap. There’s a technical issue right now”. I asked them to give me the specific reason for the delay and they have no answer but ‘technical issue’. I asked to speak to the Supervisor and every time I called, there’s no Supervisor. Poor customer service! They cannot even refund my money right away because they said it’s In Progress. This is unacceptable and very frustrating. Is you are reading this review, think twice before using this Remittance service. I give them a NEGATIVE 10.
1 June 2026
Unprompted review
Reply from Taptap Send
Hello Feliciano, thank you for your feedback, and we’re sorry for the delay and inconvenience caused. While most transfers are processed quickly, occasional delays can occur. Please be assured your money is safe, and if the transfer cannot be delivered, it will be fully refunded. A manager from our team will contact you shortly to assist further. Thank you for your patience, TaptapSend.
I send money to Thailand
I send money to Thailand. Lots of problems, taking up to 10 days for a transfer, sometimes very complicated.
I found Taptap send, it is so easy to send money and transfers in less than 5 minutes ! This is the only service to use. My bank takes 2 to 3 days to do a wire transfer and costs 50.00. Trust me you will love this company. And cost is very cheap.
1 June 2026
Unprompted review
Reply from Taptap Send
We are so glad to hear that our service has made sending money to Thailand easier and faster for you compared to previous methods. Thank you for your kind words and for recommending us!
Taptap Send
I chat with Muhammed concerning my…
I chat with Muhammed concerning my account not been verified and within a few minutes he helped me out
2 June 2026
Unprompted review
Reply from Taptap Send
We are so glad to hear we could help resolve your account verification quickly. Thank you for sharing your positive experience!
Taptap Send
Very good money sender app⭐️⭐️⭐️⭐️⭐️
1 June 2026
Reply from Taptap Send
We're happy to hear you find our money sender app very good! We appreciate your feedback.
Taptap Send
Reply from Taptap Send
We're so happy you find our app simple and efficient! We appreciate your kind words.
Taptap Send
Reply from Taptap Send
We're so glad you feel great about transferring money with us! We appreciate your positive feedback.
Taptap Send
Reply from Taptap Send
We're so glad you find our app to be the best! We appreciate your positive feedback.
Taptap Send
I got the app for Taptap on my mobile…
I got the app for Taptap on my mobile to send funds to my cousin who is the live in caregiver to my 92 year old mom in Manila. I fiiled out all needed information to open an account. For precaution I sent $10.00 first. That went through without a hitch. Let me also say I usually use REMITLY for years now but the exchange rate is always lower. So i'm happy to find out that Taptap has a little better echange rate to my dollar. The first try ( $10.00) went through . So I made a second one for $190.00 ( I normally send $200 every month plus extras ) sent to my cousin and it immediately declined it and said my account was suspended and to contact Taptap. So I emailed them and asked why was my account suspended. I got a reply in minutes asking who is this person I am sending to. What Is the relation and why am I sending her funds. WOW !! So ok I replied and gave them all the answers and waitied ..and waited..and waited.. Well I got tired of waiting for their reply and I just went back to sending my funds through REMITLY ..My last email to them I asked them to delete/remove my information from their data base, and delete my cousins information with it. I was flustered and very disappointed. If they do not want my business that's ok. they have every right. I do not recommend and will not recommend them to my friends and family.
31 May 2026
Unprompted review
Reply from Taptap Send
Hi, we understand that this situation can be frustrating. Accounts may be blocked for various reasons, as the security of our platform and our users is our top priority. We’re unable to locate your account to provide direct assistance. Please reply to this review with your Taptap send reference to look into it. Thanks, Taptap Send.
I used to love this app because its was…
I used to love this app because its was free of cost to transfer the money to any country but 28.05.2026, they start cherging £0.99. I believe they gone famous now thats why they have start charging. I have found another app which doesn't charge to transfer any amount. So i wont use this anymore
28 May 2026
Unprompted review
Reply from Taptap Send
Hi, thanks for your feedback. We understand the frustration about the new fees. Please know that Taptap Send remains committed to offering affordable and transparent services. The fees are reinvested in helping us maintain great rates and long-term sustainability. We appreciate your trust and understanding. Thanks, Taptap Send.
It's a scam app
It's a scam app , they deleted my legal account while it had a pending transfer operations , and tired a lot to talk to support or send email but nothing , even I asked to know the status of the transfer but nothing , and they don't event want to refund the money back , I never passed situation like the in financial app
Big scam app , don't recommend it
25 May 2026
Unprompted review
Reply from Taptap Send
Hi, we’re sorry to hear your experience fell short of expectations. We’d appreciate the chance to look into this and resolve the issue. Please contact our support team or reply to this review with your Taptap Send reference so we can assist you promptly and restore your trust in our service. Thank you, Taptap Send.
Am so happy after being helped out by…
Am so happy after being helped out by agent from the company called Muhammad
1 June 2026
Unprompted review
Reply from Taptap Send
We are so happy to hear about your positive experience with our team member! We appreciate you sharing your feedback.
Taptap Send
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