TartyBikes Reviews 

815
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Excellent customer service! The best place for your trials bikes needs, whether is be purchasing, guidance, support or looking for a specific item! Tartybikes I’ll put my trust in every time. A plea... See more

Rated 5 out of 5 stars

TartyBikes have the best trials bicycle components, and their service after payment is top notch. I ordered a handlebar this time and I was wondering how it was going to survive the oversea trip. Tart... See more

Rated 5 out of 5 stars

Top draw help yet again! Needing spokes to build up a unusual hub and rim combos. Not something that's a obvious or something that is popular so needed help with calculating the spoke length which the... See more

Rated 5 out of 5 stars

I had an issue with a bike that I purchased from Tarty Bikes that fell within its warranty period. After sending a pic of the problem to Ben, he immediately sent me a replacement part free of ch... See more

Company details

  1. Bicycle Shop

Information provided by various external sources

TartyBikes is the world's leading online trials bike shop with a huge selection of trials bike products available including Onza, Monty, Koxx, Try-All, Echo, ZOO, Yaabaa and many other trials bike brands.


Contact info

5.0

Excellent

TrustScore 5 out of 5

815 reviews

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5.0

All reviews

(815)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

My go to!

Tarty has the trials parts and ancillary gear I need. Shipping is always timely and reasonable.

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Just excellent!

I really can't rate these guys highly enough! They're always super knowledgeable and listen to your needs, applying their own vast experience to the situation. Always super efficient, even when I had an issue with the courier they were great and kept me updated every step of the way and were able to resolve the issue swiftly.

2 April 2024
Unprompted review
TartyBikes logo

Reply from TartyBikes

Hi Pent - thanks for the great review! We're glad we had a happy solution in the end. Sometimes, not everything goes right with couriers, but we always do our best to work with customers to make sure we resolve any issues quickly.

Rated 4 out of 5 stars

Tarty bikes, great service tarnished by shipping..

Everything about Tarty bikes is amazing. I just dislike shipping companies of every type. They take the hard work of the guys at tarty getting things out on time, and change it to a week or more, for what used to be 48hrs to my door before COVID. Also shipping charges too much for their lack of service. Good job Tarty

12 March 2024
Unprompted review
TartyBikes logo

Reply from TartyBikes

Thanks for your honest review, Aaron! Sadly, most couriers are running a bit slower than pre-covid times. For the USA, it's not uncommon for Priority deliveries to take around 5 working days, which is still really impressive! We find FedEx to be one of the best couriers for US / Canadian customers with excellent success rate, great tracking, and customer support. We keep our shipping prices as low as we can for a small retailer. We actually make a small loss on many shipments to shield customers from ever-increasing prices. I'm glad to see your order arrived within 5 days, thank you for your continued support!

Rated 5 out of 5 stars

Always excellent service!

Tartybikes is always providing excellent products and service, also items ordered arrive quickly and safe, very good packaging, attention to details ! I am a costumer for more than 10 years, and I am glad Tartybikes exists! Thanks!

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Great shop

Great shop ! I had to contact them about a part availability. Ben answered very quickly in a very detailed way. Shipping is fast.

25 February 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been a customer of TartyBikes since...

I’ve been a customer of TartyBikes since around 2009.
I can’t honestly fault them. Adam is a lovely bloke and the other staff are usually keen to resolve any problems.
They’re repair work is very detailed and usually fast.
I hope to continue shopping with them for any other 15 years!

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Technical Masterminds of Trials world

Extensive and overwhelming technical knowledge. Every time it feels like talking to real professionals who know literally everything about biketrials :) Have been a client since 2013 or even longer.

I wish they sold more pure-trials-comp-style stuff but oh well.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and Great Service

Knowledgeable and Great Service

Ben is always very helpful and thoughtful when I have an inquiry about bikes/ parts. The Tarty Bikes staff is always responsive and prompt with any questions I have- I couldn't ask for better service.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Always the best service

Always the best service. It would be nice if you could find cheaper shipping options, even if it takes 6-8 weeks for delivery. Royal Mail with signature often ends up being me driving to the post office to pick it up after the carrier is too lazy to get out of the truck to come to the door (US).

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Awesome shop fast shipping

Awesome shop fast shipping I live in the states and I’ve made two orders from tarty right around Christmas time both times have been great my first order was a complete bike back in 2019 and received it within two weeks my second order was a set of custom wheels and received them within two weeks I’ll definitely be ordering from them again five stars for sure

18 January 2024
Unprompted review
TartyBikes logo

Reply from TartyBikes

Thanks for the great review, Dougie! The USA continues to be one of our best customers, we're really pleased to hear American customers are getting their orders quickly.

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