TataCLiQ Reviews 

127
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, most reviewers were let down by their experience overall. Many customers received incorrect, damaged, or poor-quality products, including used or fake items. Reviewers frequently encountered unhelpful and unresponsive customer service, making it difficult to resolve issues. Delivery services were frequently delayed, unreliable, or resulted in non-delivery, with some orders never arriving as expected. The return process was often problematic, with customers facing denials, difficulties in scheduling pickups, or issues receiving refunds for faulty items. This combination of poor product quality, unresponsive support, and frustrating return policies led many to express regret and advise caution when ordering.

What people talk about most

Product

Clients share negative opinions on product quality and delivery, with many expressing disappointment over... See more

Order

Customers consistently note negative experiences with order, citing issues such as receiving incorrect sizes... See more

Delivery service

People report negative experiences with delivery service, citing significant delays and unreliability, with... See more

Customer service

Users describe negative interactions with customer service, often citing experiences that feel unhelpful and... See more

Return policy

Reviewers highlight negative aspects of the return policy, with many expressing frustration over difficulties... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Worst app. They take 3 plus working days in reverting on delivery issues. Saying that sat Sunday isnt functional. My point is if system is working on sat Sunday for taking orders it should also functi... See more

Rated 1 out of 5 stars

Had a very bad experience. The worst online shopping platform ever experienced. Policies made by the company is to harass and cheat the customers. Firstly they send the wrong products and then refuse... See more

Rated 1 out of 5 stars

One of the worst places to buy perfumes from. I purchased a couple of high-end fragrances from TataCliq, and they don’t even last 30 minutes. Clearly, something is wrong with their storage and logisti... See more

Rated 1 out of 5 stars

I made my 1st purchase from Tata Cliq. An Aldo bag (you can imagine the cost) but I received a damaged bag. Upon requesting a return, their logistics partner updated that pick up failed because the pr... See more


Company details

  1. Clothing Shop
  2. Men's clothes shop
  3. Shoe shop
  4. Ladies' clothes shop

Information provided by various external sources

Online Shopping in India for Mobiles, Electronics, Men & Women Clothing, Shoes at TATA CLiQ. Shop online & get upto 60% off on clothing and electronics from top brands.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

127 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(127)

56 reviews in the last 12 months

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Rated 1 out of 5 stars

“Chips were not fresh

“Chips were not fresh, please improve quality.”

“Delivery was delayed and packaging was not secure.”

“Not satisfied with the freshness, hope it’s better next time.”

20 October 2025
Unprompted review
Rated 1 out of 5 stars

Cheating Business

Horrifying experience. Didn't expect this from a Tata Enterprise. Pathetic customer service. Even Tata cliq executives lie through their teeth. And they are very cool about their cheating business. Very arrogant attitude.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

I have purchased COROS PACE 3 watch on…

I have purchased COROS PACE 3 watch on 2nd October 2025, the order was cancelled by Tata Cliq on 7th October 2025, though delivery date was given as 6th October 2025. I purchased the watch using TATA cliq Vouchers, which i purchased just to buy watch, as it was offering discount. I requested TATA cliq to refund the amount to my credit card, so that i am not forced to use vouchers for fault of TATA Cliq, or deliver me the clock. After raising complaint with Customer Service Management, only false promises, with no committment to solve are being done. Even the complaints to CEO are un heard off. I will recommend not to buy any item from TATA Cliq, its customer service is worst and this company is shame on TATA Groups reputation I request management of TATA Sons to take note of it and take action against the TATA Cliq Management

2 October 2025
Unprompted review
Rated 1 out of 5 stars

I order a addidas shoes on 5 august and…

I order a addidas shoes on 5 august and i got empty box delivered from Tata cliq fashion. And i complain in customer support nothing help from their side. And not refund my money. Even i send all the photos and videos of parcel. This is totally fraud. Tata cliq fashion is fraud , i recommend public to not shop in tata cliq.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

This stata cliq shouldn't even get 1…

This stata cliq shouldn't even get 1 star. Horrible service. I have ordered two track pants which they assigned to a wrong number. Delhivery couldn't delivered because they couldn't reach out to me. Even I went to the hub to collect my parcel still was not able to collect as I was unable to receive otp. I tried customer care 4 times to update my number but they couldn't. This is the worst shopping platform I have ever used.

15 September 2025
Unprompted review
Rated 1 out of 5 stars

Worst delivery service

I have ordered a product from TATA CliQ and it got delayed one week and not sure when it will be delivered, very worst delivery service. i Will never purchase from this site.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Helpless service

Hello, I have raised complaints multiple times from 30th of August. The beg which I purchased and decided to return got collected by courier ,but refund has not been initiated. Help line asking me to provide them details of courier company which I don’t have ,he called me on my phone number (and that’s what I only have!) ,courier picked that bag at 30th of August ,and today is 4th of September and didn’t get any resolution, no refund ,no responsibility from service to sort the situation! First time in my life trust turns towards me being losing the money …No bag! No money! No help!

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed – Received Wrong Invoice & Possibly Second-Hand Watch


I had a very bad experience with Tata Cliq. I ordered a costly watch expecting a premium product, but what I received was extremely disappointing. The invoice provided was wrong, the product looked second-hand, and not brand new as promised.

When I tried to reach customer care, there was absolutely no proper support. Instead of resolving my issue, I was left helpless. This is not the level of service I expected from Tata Cliq, especially for such a high-value purchase.

I strongly advise others to be cautious before ordering expensive items from Tata Cliq, as their after-sales support is extremely poor and unhelpful
I dint find any negative marking so has to give 1 Star for posting

8 August 2025
Unprompted review
Rated 1 out of 5 stars

(Order ID - 138092002)-I placed the order with suit for INR 2800

I placed the order with suit for INR 2800 (Order ID - 138092002),. this was a non-returnable item. how can an outer garment be non-retrnable.
The product had no tags on it, it was washed and ironed, dupatta had hand sized white stains on it, clearly mentioned in the pics, threads of dupatta were all coming out. I raised a request for the return but they closed the complaint while stating that -according to our investigation product can not be returned as it is a non-returnable product. My INR 2800 gone waste. I cud hav bought something better from other e-com sellers. Smaller businesses are doing better customer Service. I wudnt reccomand TATA CLIQ.

30 July 2025
Unprompted review
Rated 1 out of 5 stars

Completely fake site

Completely fake site
Deliver partial products
Then blame the customers
I would give a big ZERO Rating
Customer support zero
Beware of fake site

12 July 2025
Unprompted review
Rated 3 out of 5 stars

You have to be lucky to get what you have ordered

I have no complaints about the authenticity of the products though with my experience I can say that you cannot trust the sellers who actually dispatch your items against orders received from tatacliq. I ordered biion shoes, i received only right shoe. Again I ordered the same, delivery got delayed. On tata cliq it says, will be delivered today and on bluedart tracking page it shows delayed. So it solely depends on your luck how your experience will be!

28 June 2025
Unprompted review

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