Taylor Wimpey Reviews 

Very helpful and informed staff. Process made easy and feel confident that if we need help it will be immediately on hand.

More friendly , welcoming, always with smile, patience with our doubts.

The sales staff especially Amanda Sparks was very helpful in helping to choose our beautiful Taylor Wimpey Home at Union View 🏠 Her sales manager Jacki is also part of her team and was always helpful.
Amanda always kept in touch with us return our phone calls and emails in a timely response to check the progress of our sale of our house.She is very experienced in her role.

Taylor Wimpey is a reliable builder and the houses are constructed really well with so many extras added.

The after sales experience with Kelly Boylan, the customer relations manager came to our house for snagging defects, was very friendly professional and always keeps up to date with my wife and myself for ticking off snagging when they are done. She is really competent in her role!

We have just reserved a house at Seton Rise in Winchburgh and the process couldn’t have been more smooth.

We dealt with Isla in the sales office and from start to finish the service and advice we received regarding options and the plot etc was impeccable!

All information regarding the plot was explained in depth and the same level of detail was given when choosing the options.

The whole process was an absolute pleasure and I would not hesitate to recommend Taylor Wimpey based on the service we received from Isla.

I can honestly say it was next level when comparing the service I have received in the past from Miller Homes and Robertsons.

Thanks again.

I'm writing this in the midst of going through the purchase journey, but so far everything has been excellent. From my first interaction with the on-site sales executive Tarnya, to the most recent interaction with the site manager Sean, they have been so helpful in explaining the process and reassuring a first-time buyer like myself. They know exactly when to just let you be and do your own thing and explore, and when to offer assistance and answer any question I may have. Massive thanks to Tarnya, Sean and the site team for everything they have done so far!

Easy system, kept informed, brilliant staff

We are forced to continue dialogue with Taylor Wimpey using only Trust Pilot. We express, at this time Taylor Wimpey have not addressed us with any personal care.

Taylor Wimpey have now in fact cancelled our reservation, at a cost of £1000 to us, and subsequently our solicitors have forced us to settle the account at a further £600 plus VAT. Their response suggests they allowed additional time once they deemed us not proceedable, but they evidently cancelled very promptly.

Remember, this property will not be habitable until mid December, our only request was an extension to the exchange date until early October, we expected to be negotiated down on this to two months at least. Some grace period. A lower interest period in the housing market during the summer months, and any new potential purchaser having to navigate through a number of weeks to get to the stage we are at now, do they seriously expect a completion quicker than we are likely to achieve.

Of course, we still consider ourselves as Taylor Wimpey's safest option, we’re biased. But come on Taylor Wimpey, please show some ethical practices.

I reported a leak in my home in December 2024. This was due to a missing cavity tray in the brickwork. I reported this to Taylor Wimpey who advised they werent responsible and gave me details of who I needed to contact. After hundreds of emails, phone calls and back and forth between different companies for over a year it was finally sorted July 2026. The damage caused damp in my home along with a lot of stress trying to sort. Taylor Wimpey admitted I was mis advised and that "lessons had been learnt" There offer as a gesture of goodwill was a £25 voucher which is a complete insult. Absolutely disgusting.

Although our home is still under construction, our experience with Taylor Wimpey has been very positive so far. The sales team has been friendly, helpful, and responsive throughout the buying process. They have kept us updated on the progress of our new home and have been happy to answer any questions we have had.

So far, the process has been smooth and well organised, and we appreciate the support and communication from the team. We are looking forward to seeing our home completed and moving in later this year.

At our local site the staff have been superb in every way possible. Very approachable, professional, friendly, knowledgeable & helpful. We are in the reserved stage & progressing but so far all good.

your sales team were really helpful and the build qualityofthe apartment i looked at was excellent im sure i will have no complaints in your new build

Although the original property was not available when we were ready to go ahead with the purchase, Tracey and Sharon went above and beyond to get us sorted with a property we were happy with

The 2 lovely managers Anne and Amie, truly believe in the property they were promoting/ selling.
They strongly believe in the company building of the new houses .
I felt very at ease with the way they explained everything.

We found one particular house that we really loved, which is why we chose Taylor Wimpey. Another reason was their excellent customer service. In particular, Isla from Seton Rise has been incredibly informative, professional, and knowledgeable, with a fantastic attitude throughout the process.

I would highly recommend Taylor Wimpey to anyone looking for a great home, a good offer, and outstanding customer support.

The products are great
And the sales team are well-informed, not only on these new builds, but on the environment and on services available to newcomers.
Multiple options on styles of property.

Great customer service

Very Big Thank you to Danielle from Taylor Wimpey Ipswich you are professional, knowledgeable, and always willing to go the extra mile. You made everything so much easier and kept us informed throughout the process. Your kindness, patience, and dedication truly stood out.
Well Done 👏🏼

Staff and their customer service and support

Wouldn’t recommend buying from Taylor Wimpey at orchard grove in Taunton.
They think it’s acceptable for mould to grow in every room and leave the garden in a complete mess as they cannot be bothered to use top soil and level it out safely in my “family friendly home”. They take ages to come and rectify the problem and when they do, it’s only half the work and a shoddy job. Avoid at all costs!

Everyone I have spoken with at Taylor Wimpey has been very helpful, answering all queries to my satisfaction.