An experienced traditional non pushy salesman who felt genuinely interested in helping. Tony Mahan was a pleasure to deal with. Having worked previously in the motor trade myself, he was like a bre... See more
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TC Harrison Group was founded in 1931 by Thomas 'Cuth' Harrison and has since grown into one of the country's largest family owned dealer groups. With family values and excellent customer service at the heart of our business, we aim to delivery an exceptional experience for each and every visitor. Every year we assist thousands of Ford, Omoda, Jaecoo and KGM owners and new customers in finding, purchasing and maintaining their preferred vehicle. Visit us to choose a brand new or approved used Ford car or commercial vehicle. We can also offer you tailored finance and servicing deals with any model. Throughout your ownership of a TC Harrison supplied vehicle, you'll be supported by our accident repair, maintenance and MOT services, with genuine Ford parts and accessories available to fit your model perfectly. As well as our main Ford dealership at Pride Park in Derby, we have showrooms, parts centres and servicing centres in five other locations. You can contact us in Huntingdon, Spalding, Burton, as well as our multi-franchise site at Peterborough housing Ford, Ford Transit Centre, Omoda and Jaecoo all on one site. You can also visit us at our newly refurbished KGM dealership located in Spalding. TC Harrison is celebrating 95 years in the motoring industry in 2026, and we're continuing to go from strength to strength. Our comprehensive knowledge of vehicle sales, parts and servicing is combined with the warm and friendly service provided by each member of our team.
Stadium View, Pride Park, DE24 8JH, Derby, United Kingdom
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From
The moment I went into the show room and met Adrian he was warm welcoming . Best experience I have had when getting a car . Drinks offered and with a smile . Very approachable 5 stars all round
Staff were very helpful and helpful
We are satisfied with the car we purchased
Very organised,and efficient. My new car is a pleasure to drive. Malcolm looked after me and even set up the electronics in my car.
From start to finish we received great customer service. Everytime we had a question all we had to do was contact them and they answered it straight away. When signing for and collecting the car the sales person went through everything in great details and made sure we knew what all the paperwork was and what all the features on the vehicle did, he even helped us pair both ours phones up before we left. Great service and would highly recommend!
I had a fantastic experience buying my new Puma at TC Harrisons in Peterborough
Chris was very thorough, sorted me a test drive promptly & located me a car within a week.
Collection was again...thorough & not rushed.
I cant fault them
Wouldn't hesitate to buy a car from them again in the future
Everyone at TC Harrison made me feel welcome and valued from the outset. Especially Ivan and Sam who addressed a few issues I had with my new car. I felt like they genuinely wanted to get things right for me and I really appreciate that. I'm thinking now that I will come back for services and MOT's in the future. I will certainly recommend TC Harrison. Thank you.
Sales staff are lovely. However, please be careful and check your pre-finance agreements before signing anything!!! Once the paperwork went to the finance manager, he has manipulated the numbers to make the most money out of me as possible. Added something then took away money from part exchange ( not as agreed) to make the HP look unworthy!! Wanted to get rid of a car that no one wants to buy, have not told me MOT is due next month. Added on add ons to the agreeement which then increases interest amount. Please check the agreements before singing as they will try to manipulate the numbers!!

Reply from TC Harrison Group
Good sales advisor, felt he was honest & pointed to the best deal for us
When we arrived at your dealership we were not sure whether we wanted a new or a pre loved car. Your salesman Paul gave us options and was attentive and listened to us. We had bought our previous Puma from yourselves and decided to have the same model.
We first purchased a nearly new Kuga and quickly realised it was not the car for us. We made the mistake of not going fully electric. Fortunately Paul from TCH helped us to purchase a new Capri which has proven to be a great car with all the features and electric range that is more than enough for our requirements. We were looked after superbly by Paul, he couldn't have done enough for us and made the whole process really easy and enjoyable.
Malcolm was very helpful 1000 stars for him he was very easy to talk to and helpful i will send as many people as i can to your place.
Simon was a pleasure to deal with, he was knowledgeable, helpful and guided us through the process making it a stressless experience for us.
Ben is the person to ask for, good sells man. He was claim, down to earth ready to answer any questions you have and matched me up with a good car.
Everyone was so helpful and done all they could to make it as easy for me as possible. Everyone was very friendly and polite and they were there to answer any questions I had, even after I left the store and had questions over the phone.
Easy from start to finish. Great service and great car 👍 5 star
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