An experienced traditional non pushy salesman who felt genuinely interested in helping. Tony Mahan was a pleasure to deal with. Having worked previously in the motor trade myself, he was like a bre... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The process was efficiently and professionally handled from the start by Matt LeFarge. Dealing with aged EV newbies was sympathetically done, from test drive to handover. Any issues subsequently... See more
Company replied
Ethan couldn't have been more helpful. He was attentive without being pushy and very patient with us as we navigated our way around our fist purchase of an electric car. His knowledge enabled us to fe... See more
Company replied
Good explanation of the car during and after our test drive, and of our options ( re both optional extras and finance options) when we bought one. Also follow up phone calls one week and two weeks aft... See more
Company replied
Company details
- #23 of 91 best companies in Car dealer
- #7 of 16 best companies in Car Body Shop
- #6 of 8 best companies in Vehicle Dent Removal Service
- #4 of 19 best companies in MOT Centre
- #18 of 44 best companies in Motor vehicle dealer
- #11 of 54 best companies in Used car dealer
Written by the company
TC Harrison Group was founded in 1931 by Thomas 'Cuth' Harrison and has since grown into one of the country's largest family owned dealer groups. With family values and excellent customer service at the heart of our business, we aim to delivery an exceptional experience for each and every visitor. Every year we assist thousands of Ford, Omoda, Jaecoo and KGM owners and new customers in finding, purchasing and maintaining their preferred vehicle. Visit us to choose a brand new or approved used Ford car or commercial vehicle. We can also offer you tailored finance and servicing deals with any model. Throughout your ownership of a TC Harrison supplied vehicle, you'll be supported by our accident repair, maintenance and MOT services, with genuine Ford parts and accessories available to fit your model perfectly. As well as our main Ford dealership at Pride Park in Derby, we have showrooms, parts centres and servicing centres in five other locations. You can contact us in Huntingdon, Spalding, Burton, as well as our multi-franchise site at Peterborough housing Ford, Ford Transit Centre, Omoda and Jaecoo all on one site. You can also visit us at our newly refurbished KGM dealership located in Spalding. TC Harrison is celebrating 95 years in the motoring industry in 2026, and we're continuing to go from strength to strength. Our comprehensive knowledge of vehicle sales, parts and servicing is combined with the warm and friendly service provided by each member of our team.
Contact info
Stadium View, Pride Park, DE24 8JH, Derby, United Kingdom
- digital@tchgroup.co.uk
- www.tch.co.uk
4.8
Excellent
13k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good sales advisor
Good sales advisor, felt he was honest & pointed to the best deal for us
24 July 2026
Puma tastic
When we arrived at your dealership we were not sure whether we wanted a new or a pre loved car. Your salesman Paul gave us options and was attentive and listened to us. We had bought our previous Puma from yourselves and decided to have the same model.
31 July 2026
We first purchased a nearly new Kuga…
We first purchased a nearly new Kuga and quickly realised it was not the car for us. We made the mistake of not going fully electric. Fortunately Paul from TCH helped us to purchase a new Capri which has proven to be a great car with all the features and electric range that is more than enough for our requirements. We were looked after superbly by Paul, he couldn't have done enough for us and made the whole process really easy and enjoyable.
31 July 2026
Bestest place to get. A Car
Malcolm was very helpful 1000 stars for him he was very easy to talk to and helpful i will send as many people as i can to your place.
29 July 2026
Simon was a pleasure to deal with
Simon was a pleasure to deal with, he was knowledgeable, helpful and guided us through the process making it a stressless experience for us.
26 July 2026
Ben is the person to ask for
Ben is the person to ask for, good sells man. He was claim, down to earth ready to answer any questions you have and matched me up with a good car.
23 July 2026
Everyone was so helpful and done all…
Everyone was so helpful and done all they could to make it as easy for me as possible. Everyone was very friendly and polite and they were there to answer any questions I had, even after I left the store and had questions over the phone.
29 July 2026
Easy from start to finish
Easy from start to finish. Great service and great car 👍 5 star
23 July 2026
Good service overall
Good service overall, not a lot of surprise and delight though. You are buying a new car! A nice coffee and a cookie whilst doing it would be nice
30 July 2026
A mixed bag
Helpful sales person but unfortunately the original finance details were overstated due to a “ mistake” which annoyed us greatly.
We are happy with the car .
23 July 2026
TC Harrison gave a personal experience…
TC Harrison gave a personal experience explained everything
The sales assistant George was helpful,polite was able to answer any questions I had
Communication via email was prompt
Would recommend to others
19 July 2026
Reply from TC Harrison Group
Thanks for your feedback. We're glad George was able to help, answer your questions, and keep you updated throughout the process. We appreciate your recommendation. Thank you for choosing TC Harrison! 🚗
Very helpful and friendly service
Very helpful and friendly service. Paul explained everything about the car and we didn't feel rushed. There is a technical glitch with the car which Paul is endeavouring to resolve. Very satisfied!
26 July 2026
Reply from TC Harrison Group
Thanks for your feedback. We're glad Paul was helpful and took the time to explain everything. We appreciate your patience while the technical issue is being resolved. Thank you for choosing TC Harrison!
The hole experience was perfect Ben…
The hole experience was perfect Ben explained and done all the paperwork spot on and went for a test drive the receptionist/ sectary was very polite and helpful plenty of tea on arrival to pick up the car Ben went through all technology on the car and made sure I understood it no rush either couldn't get any better in my opinion definitely ten out of ten
29 July 2026
Reply from TC Harrison Group
Thanks for the great feedback. We're glad Ben made everything straightforward and took the time to explain both the paperwork and the car's features. It's great to hear the team helped make your experience a 10/10. Thank you for choosing TC Harrison!
Good car dealership
Martyn was very informative and helpful at all times kept me informed at all times and I would highly recommend t,c,harrison
29 July 2026
Reply from TC Harrison Group
Thanks for your feedback. We're glad Martyn kept you informed throughout and provided helpful, informative service. We appreciate your recommendation. Thank you for choosing TC Harrison!
We brought a car today from the…
We brought a car today from the spalding branch. Simon was brilliant from the minute we arrived to the minute we left. Excellent service provided. Very happy with our new purchase. Very efficient and answered any questions we had. Overall Excellent experience. Thankyou
3 August 2026
Unprompted review
Reply from TC Harrison Group
Thanks for your feedback. We're glad Simon provided excellent service from start to finish and helped make your car purchase a positive experience. Enjoy your new car, and thank you for choosing TC Harrison!
Very good informative and friendly…
Very good informative and friendly service. Not too pushy either.
29 July 2026
Reply from TC Harrison Group
Thanks for your feedback. We're glad you found the service informative and friendly. Thank you for choosing TC Harrison! 🚗
Very helpful staff
Very helpful staff. Explained everything clearly. Made our having a new car very straightforward.
29 July 2026
Reply from TC Harrison Group
Thanks for your feedback. We're glad the team was so helpful and explained everything clearly, making your new car purchase enjoyable. Thank you for choosing TC Harrison! 🚗
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.