An experienced traditional non pushy salesman who felt genuinely interested in helping. Tony Mahan was a pleasure to deal with. Having worked previously in the motor trade myself, he was like a bre... See more
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TC Harrison Group was founded in 1931 by Thomas 'Cuth' Harrison and has since grown into one of the country's largest family owned dealer groups. With family values and excellent customer service at the heart of our business, we aim to delivery an exceptional experience for each and every visitor. Every year we assist thousands of Ford, Omoda, Jaecoo and KGM owners and new customers in finding, purchasing and maintaining their preferred vehicle. Visit us to choose a brand new or approved used Ford car or commercial vehicle. We can also offer you tailored finance and servicing deals with any model. Throughout your ownership of a TC Harrison supplied vehicle, you'll be supported by our accident repair, maintenance and MOT services, with genuine Ford parts and accessories available to fit your model perfectly. As well as our main Ford dealership at Pride Park in Derby, we have showrooms, parts centres and servicing centres in five other locations. You can contact us in Huntingdon, Spalding, Burton, as well as our multi-franchise site at Peterborough housing Ford, Ford Transit Centre, Omoda and Jaecoo all on one site. You can also visit us at our newly refurbished KGM dealership located in Spalding. TC Harrison is celebrating 95 years in the motoring industry in 2026, and we're continuing to go from strength to strength. Our comprehensive knowledge of vehicle sales, parts and servicing is combined with the warm and friendly service provided by each member of our team.
Stadium View, Pride Park, DE24 8JH, Derby, United Kingdom
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We had a great experience at TCH Huntingdon with Malcolm he was so helpful finding the car and spec to suit our needs and there was no pressure put on us he asked what we could afford and told us our options highly recommended
I was treated very efficiently by all staff.Nothing was too much trouble. I was very impressed.
Maria was so helpful, kept me updated as she had news of my order.
Really friendly and professional
Walked into dealer to look at Ford Explorer walked out two hours later with a great deal.
All staff were a pleasure to deal with special mention to Phil Lycett who made the whole process relaxed and enjoyable ! I collected car week or so later in between answering all my emails and questions without hesitation! Cars great the whole experience was so good my wife is due to collect her new Puma in September after offering us another great deal ! Get down to TCH in Derby opposite the Stadium ! Phil is the man 10/10
Just purchased a new van from TC Harrison Ford Derby. The salesman Lee Do made everything run smoothly and the timescales were great. Thanks again for a great van with great service
We were looking for a newer car and popped into look at the offers TC Harrison had there was no rush we took our time to have a look picked out the car we liked Brian took us out for a test drive and we did the deal reasonable price and we part exchanged our old car.

Reply from TC Harrison Group

Reply from TC Harrison Group
Found the salesman Ben Stocker most helpful and informative when purchasing our used fiesta.

Reply from TC Harrison Group
⭐⭐⭐⭐⭐
I had a great experience purchasing my Ford Puma. A big thank you to Maria and Irvine for making the whole process so smooth and straightforward. They were friendly, helpful and professional throughout, and the car sale was completed swiftly without any hassle.
I really appreciate the excellent customer service and would happily recommend Maria and Irvine to anyone looking to purchase a car. Thank you both! 🚗😊

Reply from TC Harrison Group
Maria was absolutely professional from the start and remained totally professional throughout until sale was completed. A real asset to the company

Reply from TC Harrison Group
We was looked after and treated absolutely fantastic by the second hand car salesman Tony Mahan at your derby depot,
so easy to deal with, he knew everything that we wanted to know and more, he put us both at ease from the very start , made us feel that we have known him all our life The best car purchase we have ever experience, Top Man, see you next time Andy &Joan.

Reply from TC Harrison Group
Had to unexpectedly look for a new car. Easy to find location. Staff courteous, hot drink on arrival. Member of staff showed us what we wanted / what was available. Chose car, quick test drive. Order complete. Happy with the way everything went. Had already spoken to our car insurance company, then taken to local DVLA post office to get tax so we could drive car home.

Reply from TC Harrison Group
From
The moment I went into the show room and met Adrian he was warm welcoming . Best experience I have had when getting a car . Drinks offered and with a smile . Very approachable 5 stars all round

Reply from TC Harrison Group
Staff were very helpful and helpful
We are satisfied with the car we purchased

Reply from TC Harrison Group

Reply from TC Harrison Group
Very organised,and efficient. My new car is a pleasure to drive. Malcolm looked after me and even set up the electronics in my car.

Reply from TC Harrison Group
From start to finish we received great customer service. Everytime we had a question all we had to do was contact them and they answered it straight away. When signing for and collecting the car the sales person went through everything in great details and made sure we knew what all the paperwork was and what all the features on the vehicle did, he even helped us pair both ours phones up before we left. Great service and would highly recommend!

Reply from TC Harrison Group
I had a fantastic experience buying my new Puma at TC Harrisons in Peterborough
Chris was very thorough, sorted me a test drive promptly & located me a car within a week.
Collection was again...thorough & not rushed.
I cant fault them
Wouldn't hesitate to buy a car from them again in the future

Reply from TC Harrison Group
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