TC Harrison Group Reviews 

13,017
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the sales staff are exceptionally helpful, professional, and attentive throughout the entire vehicle purchase process without making anyone feel rushed. Buyers repeatedly highlight how welcoming the team is, ensuring that every visitor feels valued and completely comfortable when browsing and selecting vehicles. Some people also felt that the comprehensive aftersales support and helpful follow-up phone calls added tremendous value long after driving away. Consumers truly appreciate the thorough, patient explanations of all vehicle features and options provided during test drives and final handovers.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are courteous, professional,... See more

Service

Reviewers highlight positive aspects of service, noting that the overall purchase process is smooth, relaxed,... See more

Product

People report positive experiences with product, noting that cars are clean, well presented, and feature... See more

Customer service

Clients share positive opinions on customer service, highlighting straightforward, stress-free purchases and... See more

User experience

Reviewers mention positive feedback about user experience, noting that the buying process is generally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We was looked after and treated absolutely fantastic by the second hand car salesman Tony Mahan at your derby depot, so easy to deal with, he knew everything that we wanted to know and more, he put... See more

Company replied

Rated 5 out of 5 stars

Bought a used car from TC Harrison. We are based in North Yorkshire so wanted to be sure it was the right vehicle before travelling. Tony was amazing, can’t speak highly enough of him, he answered a... See more

Rated 5 out of 5 stars

We recently bought a used Renault Austral from T C Harrison and the service from start to finish was top notch. The car was prepared immaculatey and fully checked & serviced. The also gave the car... See more

Rated 5 out of 5 stars

Ethan couldn't have been more helpful. He was attentive without being pushy and very patient with us as we navigated our way around our fist purchase of an electric car. His knowledge enabled us to fe... See more

Company replied


Company details

  1. #24 of 91 best companies in Car dealer
  2. #7 of 16 best companies in Car Body Shop
  3. #6 of 8 best companies in Vehicle Dent Removal Service
  4. #4 of 20 best companies in MOT Centre
  5. #19 of 46 best companies in Motor vehicle dealer
  6. #12 of 55 best companies in Used car dealer

Written by the company

TC Harrison Group was founded in 1931 by Thomas 'Cuth' Harrison and has since grown into one of the country's largest family owned dealer groups. With family values and excellent customer service at the heart of our business, we aim to delivery an exceptional experience for each and every visitor. Every year we assist thousands of Ford, Omoda, Jaecoo and KGM owners and new customers in finding, purchasing and maintaining their preferred vehicle. Visit us to choose a brand new or approved used Ford car or commercial vehicle. We can also offer you tailored finance and servicing deals with any model. Throughout your ownership of a TC Harrison supplied vehicle, you'll be supported by our accident repair, maintenance and MOT services, with genuine Ford parts and accessories available to fit your model perfectly. As well as our main Ford dealership at Pride Park in Derby, we have showrooms, parts centres and servicing centres in five other locations. You can contact us in Huntingdon, Spalding, Burton, as well as our multi-franchise site at Peterborough housing Ford, Ford Transit Centre, Omoda and Jaecoo all on one site. You can also visit us at our newly refurbished KGM dealership located in Spalding. TC Harrison is celebrating 95 years in the motoring industry in 2026, and we're continuing to go from strength to strength. Our comprehensive knowledge of vehicle sales, parts and servicing is combined with the warm and friendly service provided by each member of our team.


Contact info

4.8

Excellent

TrustScore 5 out of 5

13k reviews

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Asks customers to review

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Replied to 86% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(13,017)

1,210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought My Mercedes

I bought My Mercedes from T.C. Harrison. Ethan Clarke was a person who sort out everthing for me. Very helpful and proffesional, answer all my questions and tried to help with everthing. Recommend this person. The only conserns i have that my new car dont have a engine undertray. If technicians seen it is missing, they should order and install it while car been prepared for me.

27 August 2026
Rated 5 out of 5 stars

Great customer service, would highly recommend for your next car.

I’m very happy with the professional service that TC Harrison Huntingdon provided. I had to buy a used car at short notice having owned my old car for over 10 years. The staff were friendly and offered expert advice, explaining all my options and answering any questions I had. They found me a car within budget and sorted all the paperwork with no issues. I would highly recommend TC Harrison Huntingdon.

19 August 2026
Rated 5 out of 5 stars

The team made buying a new car a…

The team made buying a new car a pleasing experience. I was taken through all the finance options in a clear and thorough way to ensure I fully understood.
Great customer service all round.

23 August 2026
Rated 5 out of 5 stars

Luke dealt with my purchase he was very…

Luke dealt with my purchase he was very good helpful no pushy sales pitches explained everything in detail didnt rush us very professional. I also had a call to see how I was getting on with the car and said I could call anytime if I needed help with anything

24 August 2026
Rated 4 out of 5 stars

MG IM5 purchase

The sales person Jethro made the transaction easy and pleasent, most documentation was completed online and collected vehicle the following week.
Would highly recomend TC Harrison.

24 August 2026
Rated 5 out of 5 stars

Excellent Service & Staff

We recently bought a used Renault Austral from T C Harrison and the service from start to finish was top notch. The car was prepared immaculatey and fully checked & serviced. The also gave the car a new MOT, despite not being due.

All of the staff were very courteous and professional. We dealt with Luke Bosworth who was fantastic.

I would have no hesitation recommending the dealership and would certainly return in the future.

23 August 2026
Rated 5 out of 5 stars

Ford Fiesta purchase for my daughter

Purchased a Ford Fiesta from T.C. Harrison for my daughter, and we were very pleased with the whole experience. Brian was extremely helpful, friendly and professional throughout the process. He took the time to answer all our questions and made the purchase straightforward and stress-free.

It was particularly reassuring buying a first car for my daughter, Brian and the team made us feel confident that we were making the right choice.

Would definitely recommend T.C. Harrison and Brian for the excellent customer service.

16 August 2026
Rated 5 out of 5 stars

Really happy start to finish

Really happy start to finish. I’ve avoided main dealers for many years because of high prices and pushy salespeople and have clearly done some places an injustice.

First saw a car that I was interested in but for the future and not now at TCH Derby. As I was looking at one Jethro popped out to see if I needed anything, was very pleasant and not pushy at all.

I explained that I was not in the market today for a car but was interested in looking at one. “No problem” and off he went to get the keys so I could look around it. Even though I had said this wasn’t the exact model I was after Jethro was happy for me to take it out for a spin to get a feel of the car. I said I would be genuinely looking in about six months so he took my details and said he’d be in touch at the later date.

A few weeks later and the exact model I was after came in and after a phone call explaining that I couldn’t get to see it Jethro agreed to hold it for longer than normal. A few days later I popped in, took it out for a spin and agreed a sale. A couple of days later I picked it up, dropping my car off in part exchange. The whole process was smooth, relaxed and professional with Jethro sorting everything out.

I would not hesitate to recommend TCH and especially Jethro for his help in buying my new (to me) car!

23 August 2026
Rated 5 out of 5 stars

Ford Kuga

Ben Taylor was very good &made it easy for us to decide &Rang up after a few days to see how we where going on with the car

22 August 2026
Rated 4 out of 5 stars

The sales pitch wasn’t necessary

I enjoyed the experience of purchasing my vehicle at TC Harrison, Maria was lovely, but I felt the heavy sale of things I know are 1/3 of the price elsewhere or not even needed was very outdated, plus I was not told anything about the electric element of my car so I had to figure this out for myself.

Thankfully Tim Norton (previously Ford) in Oakham was my saviour and supported me though what I didn’t know.

15 August 2026
Rated 5 out of 5 stars

Fantastic Service

I have just brought my new car from thr Huntingdon branch, and the service was brilliant! I part exhanged my old car as I needed to get a bigger one, and I was helped by Dan, who was extremely patient with me (I was extremely indecisive and clueless about cars!), and found a great car for me at a great price! I was nervous to take cars on test drives as I am a bit of an anxious driver, but Dan was very reassuring and didnt make me feel bad when I stalled the cars 😅. I didnt feel pressured to make any decisions, just informed of my options and everything was clearly explained. And I love my new car :) thank you!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Bought a used car from TC Harrison

Bought a used car from TC Harrison. We are based in North Yorkshire so wanted to be sure it was the right vehicle before travelling. Tony was amazing, can’t speak highly enough of him, he answered all our questions, sent videos and was extremely helpful throughout the entire process, even coming in to meet on when he should have been on leave. We were well looked after in the garage and felt under no pressure whatsoever. All round it was a great experience and a pleasure to deal with a lovely man like Tony.

14 August 2026

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