TeamSport Karting Reviews 

968
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 156 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff members are extremely welcoming, friendly, and provide wonderful support during their karting sessions. Many people also appreciate the well-organized tracks, stating that the overall environment delivers plenty of fun and excitement for everyone involved. However, some customers also noted frustrating issues with high prices, expensive food items, and unexpected extra expenses for equipment. Visitors occasionally experienced annoying delays before races began along with frequent track stoppages due to strict rules or incidents. A few individuals additionally felt disappointed by poor customer service interactions when trying to resolve their complaints.

What people talk about most

Staff

People report ambiguous experiences with staff, highlighting both wonderful support and frustrating... See more

User experience

Customers consistently note ambiguous experiences with user experience, highlighting both positive and... See more

Service

Clients share ambiguous opinions on service, reflecting a mix of frustration and satisfaction. Many reviewers... See more

Price

Consumers find price to be a major source of frustration due to high costs and unexpected expenses. Reviewers... See more

Customer service

Users describe ambiguous interactions with customer service, reflecting a wide split in experiences. While... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Booking in complicated with the staff more concerned with mumbling over the computer rather than explaining things to us. Hidden expenses with gloves and balaclavas £30 for 4 of us. The devil is in d... See more

Company replied

Rated 3 out of 5 stars

Took my 8 year old to the Basildon Team Sport today, he has been to another brach a few times, this was first time at this venue, was very disorganised, they had new staff who didnt rwally know the ro... See more

Rated 4 out of 5 stars

As a long time Karter at TeamSport I'd say it's mostly been a positive experience, aside from the odd entitled staff member or faulty track sessions/Karts I genuinely do enjoy myself. The price probab... See more

Rated 4 out of 5 stars

Had a great evening tonight racing. Staff were very good with Xenia talking us through some very helpful things for a better experience for when we next come back. Only bad bit was one of the other d... See more


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3.2

Average

TrustScore 3 out of 5

968 reviews

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3.2

All reviews

(968)

151 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt resolution

I have participated in differnt race locations and genuinely have had really good experiences in all except one. However after informing the Team about the issues via email, the Team responded quickly to resolve them and offered replacement vouchers.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

Overpriced and extreme dangerous

Overpriced and extreme dangerous, I wouldn’t say it smile for money, for the amount you pay to the moment of actual track time you get after you finished having to stop start stop start stop stop, you might be lucky to get one nap where a suspended or red flag, it’ll be a miracle if you get one flying lap without somebody getting any anyway usually the younger kids, quite why you put kids and adult adults together I have no idea, that is the most dangerous you could imagine. Especially when the experience level is completely the opposite. Kids I’ve never done it before an experience Carters that have. My advice try the karting tracks. I know it’s not Silverstein but at least the Marshalls at Silverstone know what they’re doing the Marshalls here them don’t understand what they’re doing at all. In fact, some of them probably cause some of the accidents, whilst having a group of carts to effectively slow down in front of each other when you got more chance of an accident.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

All Around great and fun experience

All Around great and fun experience

The place was amazing. Friendly staff, always happy to help and answer your questions. Very safe on track with the marshals making sure everything runs smoothly would 100% recommend to anyone to try this place out.

24 July 2025
Unprompted review
Rated 3 out of 5 stars

The team at teamsport are amazing as always however…

The team at teamsport are amazing as always. However the karts are awful. Constantly overheating. Having a mind of their own. One minute you’ll be flying and the next minute, they don’t even have a leg to stand on. The karts are at their 4th track. Poor from teamsport. A lot of people put a lot of money into their local tracks. You could at least appreciate these people by giving the track new karts

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Grand Prix blast! Hull

Amazing experience, upgraded from a standard 2x15 mins races to a Grand Prix +. Zizzi treated us like Stars the whole journey. Even got our stag to wear pink 😅

12 July 2025
Unprompted review
Rated 1 out of 5 stars

Although most of the staff are great…

Although most of the staff are great some have a dont care attitude , i emailed in and made a complaint which they would prefer you not do!

What else are you meant to do when all the karts are unequal certain racers are given the only good karts week in week out meaning others do not have a fair chance at qualifying for BIKC. You report issues with the karts and the unfairness of it all and they dont care at all. I heard BIKC was rigged last year at dunstable and by the looks of things it will be again. Either certain racers are over confident in themselves or they know there going to win, as I over heard one racer clearly state to his competitors he is going to Win BIKC for his category and they have no chance in winning.

My advise save yourself some money and dont bother with this site as all you will get is slow or broken karts and other racers gets favoured with the good ones, you might as well try other sites lest you'll have a fair chance!

6 July 2025
Unprompted review
Rated 1 out of 5 stars

Overpriced and dangerous

Staff on race floor were rude. Overpriced and having kids in slow karts as adult are on the same track makes it dangerous and pointless as your stopping all the time. Can even manage to get a full lap without stopping. Waste of money.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Bournemouth - run well

We’ve been going regularly to Bournemouth and Reece who runs the place is top notch. He checks in with people, knows the regulars, has time to have a conversation about sessions and what’s going on at the centre.

When we had a session cancelled the other week due to damage to the track they were very good about it and sorted us out with another session on a later date

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Recent visit to clydebank will most…

Recent visit to clydebank will most definitely be the last. They haven't got a clue of their own rules on track, they say stop if its red, slow down to walking when yellow, then proceed to black flag when we hadn't completely stopped when it was yellow! In the 30 mins we went around the track we never got more than 2mins without being stopped. Staff where running across the track and had to be avoided. They were being argumentative and threatening to kick myself out because apparently I shouted at them, I'm sure everyone has a raised voice when ears are covered!
My son crashed on tracked and immediately got rammed by two karts, I tried to console my sons who was crying and in pain, I was told not to console my son that they would see to that. Had they got a yellow flag or red flag on when he initially crashed he would not have been rammed twice. Marshalls are shocking and need proper training.
Toilets had no soap or toilet paper.
The only saving grace of the day was the girl in the lazer shooting game, who was an absolute delight to all the kids I took. The rest of the staff could learn a thing or two from her.

29 June 2025
Unprompted review
Rated 5 out of 5 stars

Had a Birthday party at Teamsport…

Had a Birthday party at Teamsport Nottingham for my 11 year old son and 9 friends.
Not the cheapest party but an excellent experience. The kids loved it and had a great laugh.
Our party host Grace was amazing. Really friendly and informative. She ran round and worked really hard to ensure everything ran smoothly for us.
Also took advantage of the race again, and bought 10 race agains for only 17.99 each which I can use in the 6 week holidays.
Loved the podium at the end and medal ceremony which finished things off nicely.

29 June 2025
Unprompted review
Rated 5 out of 5 stars

Teamsport consistently delivers…

Teamsport consistently delivers outstanding customer service. Whenever any issue arises, it’s handled promptly and professionally. It’s clear they genuinely care about their customers and are committed to providing the best experience possible. My son and I have been visiting for years, and in our opinion, there’s no better go-karting company in the UK.

22 June 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer relations

I purchased a £100 voucher with Teamsport for my sons brithday, my son was injured and unable to race for 8 months during this period and the voucher expired during this period. After discovering the voucher had expired I contacted Teamsport to see if they would do something but they just said sorry the voucher has expired and they were not willing to redeem it. My son had joined the Teamsport Race Academy and had been racing more than 30 times and for them to say the voucher has expired, we will pocket the £100, you will need to pay again to race with us is poor customer relations. Yes it is the terms and conditions but it just galls that they would not even offer anything.
One thing is for sure I will not be racing with them ever again.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service ever

I had an issue with a recent visit to the Warrington track, but the customer service team couldn’t have handled it better. They were quick to respond, genuinely listened, and offered a really thoughtful resolution. I’m really impressed with how well my concerns were taken on board!! it’s rare to feel this valued as a customer! Big thank you to the team, for turning my experience around. Can’t wait to go back and race again soon!

17 June 2025
Unprompted review
Rated 5 out of 5 stars

I visited on a members night and it was…

I visited on a members night and it was the first time I’ve done a 30 minute race

Staff were all very friendly and I had a good time, I started to feel a little motion sickness at the end of the first session and all the staff were fab and made sure I was okay

16 June 2025
Unprompted review

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