TeamViewer Reviews 123,323

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 12,147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its excellent user experience, highlighting its ease of use, stability, and speed. Many appreciate the app's reliability for remote access and support, often mentioning its effectiveness in helping others or managing personal devices. The service is consistently described as convenient and efficient, with many users valuing the free personal use option. However, some people mentioned issues with the website, specifically regarding connection stability and unexpected disconnections, sometimes leading to requests for license purchases. A few other people also felt that the process for initial access could be complex or that the display size was difficult to adjust.

What people talk about most

User experience

Customers consistently express satisfaction with the user experience, highlighting its ease of use, intuitive... See more

Application

Clients share positive opinions on the app, with many praising it as an amazing and excellent remote access... See more

Product

Reviewers highlight positive aspects of the product, particularly its effectiveness and free personal use.... See more

Website

Users describe ambiguous interactions with the website. While many praise its ease of use, clean interface,... See more

Service

Reviewers express high satisfaction with the service, highlighting its convenience, speed, and ease of use.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

nearly lag free. i only have consumer grade DSL. your relay servers are nice. all functions including keyboard from client to host working. including drag and drop on host and all other mouse actions.... See more

Company replied

Rated 5 out of 5 stars

It's really stable. Initial access was a bit complex but very useful for remote connection to the observing PC in my backyard observatory. Saves a lot of time, though file transfer tends to be slow, p... See more

Company replied

Rated 5 out of 5 stars

This app is fantastic for supporting friends through remote access. It's a great way to assist those with limited or no technical knowledge. They can see exactly what’s happening on their screen in re... See more

Company replied

Rated 5 out of 5 stars

TeamViewer is a really useful remote access tool. It’s easy to use, works smoothly, and the connection is quite stable. I can easily control another PC or help someone remotely without any hassle. Ov... See more

Company replied


Company details

  1. Software company
  2. IT security service
  3. Software Vendor

About TeamViewer

Written by the company

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. 

Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.

Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer – One Click Away from Easy Remote Support

Written by the company

Secure remote access and support
TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
TeamViewer Tensor - Engineered for enterprise
TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

123K reviews

5-star
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1-star

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Rated 1 out of 5 stars

Connection lags

Connection lags, slow to respond and freezes

7 May 2026
TeamViewer logo

Reply from TeamViewer

Hello Jamie

Thanks for your review.

Sorry to hear that the connection lagged, was slow to respond, and froze. We understand how disruptive that can be during a session.

In cases like this, we recommend first checking that both sides are using the latest version of TeamViewer available on our website. If everything is up to date, restarting both devices and, if possible, the WiFi router can often help improve stability.

Best regards,

Valeria/TeamViewer

Rated 5 out of 5 stars

Great remote software

It's a great software for personal use. The interface an user experience is top notch.

7 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Felix Rivera,
Thank you for liking TeamViewer! 👍
We hope that you continue to enjoy using TeamViewer!
Have a great day!
Best,
Your TeamViewer team

Rated 3 out of 5 stars

Annoying message

Everything ok, annoying message that the personal usage is free.

7 May 2026
TeamViewer logo

Reply from TeamViewer

Hi there, thanks for your feedback. We understand that seeing the repeated message can feel annoying. Your input is appreciated and helps us improve.
Best regards,
Ying/TeamViewer

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Manuel,
Thank you for sharing the positive feedback about TeamViewer; we appreciate your recommendation!
We hope that you enjoy using TeamViewer in the future as well!
Best,
Your TeamViewer team

Rated 5 out of 5 stars

good app

good app
sdsadasd

7 May 2026
TeamViewer logo

Reply from TeamViewer

Hi canh,
Thank you for your support! It is great to hear that you are happy with our software.
Have a wonderful day,
Your TeamViewer team

Rated 5 out of 5 stars

Very easy to use and to access my…

Very easy to use and to access my computer

7 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Emanuel Tutek,
Thank you for your positive review. It is always a pleasure to receive positive feedback, and we hope our software continues to meet your needs in the future as well.
We wish you a lovely day,
Your TeamViewer team

Rated 4 out of 5 stars

its ok for me

7 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Armando,

Thank you for your review.

We are happy to hear that TeamViewer works for you.

Wish you a great day!

Valeria/TeamViewer

Rated 5 out of 5 stars

ease of use.

7 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Michael,
Thank you for your support! It is great to hear that you are happy with our software.
Have a wonderful day,
Your TeamViewer team

Rated 5 out of 5 stars

I was able to help my sister with her…

I was able to help my sister with her mail issues.
Thank You

5 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Ev Lowrey,
Thank you for your positive review. It is always a pleasure to receive positive feedback, and we hope our software continues to meet your needs in the future as well.
We wish you a lovely day,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Totoro wong,
Thank you for the positive feedback!
We hope you enjoy the convenience of using TeamViewer in the future as well.
Have a wonderful day and all the best,
Your TeamViewer team

Rated 4 out of 5 stars

Useful

Useful. Easy.

7 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Sting,

Thanks for your review.

We’re glad to hear you find TeamViewer useful and easy to use.

Making remote access simple and effective is exactly what we aim for.

Thanks for choosing TeamViewer.

Best,

Valeria/TeamViewer

Rated 5 out of 5 stars

good very very

7 May 2026
TeamViewer logo

Reply from TeamViewer

Hi วุฒิพงษ์ พิมสาร,
Thank you for your positive review. It is always a pleasure to receive positive feedback, and we hope our software continues to meet your needs in the future as well.
We wish you a lovely day,
Your TeamViewer team

Rated 5 out of 5 stars

TeamViewer Rules

I have been using TeamViewer Personal Version for a lot of years. I haev used Remote and other software, but I always return to TeamViewer. It is well worth your money!

6 May 2026
TeamViewer logo

Reply from TeamViewer

Hello Stephen,
Thank you for your support!
Best regards,
Your TeamViewer team

Rated 5 out of 5 stars

very excelent app

this is very usefull when im not front my computer

7 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Ade Wahyu Hidayat,
It is so great to hear that you find our software useful. Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

Theophany

I am just learning. So far, it seems magical.

6 May 2026
TeamViewer logo

Reply from TeamViewer

Hello Ron Kennedy Smothermon,
Thank you for the positive feedback!
We hope you enjoy the convenience of using TeamViewer in the future as well.
Have a wonderful day and all the best,
Your TeamViewer team

Rated 5 out of 5 stars

You Should try this!

It's make remote another PC very easy

7 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Bambang Supraptono,
Thank you for sharing the positive feedback about TeamViewer; we appreciate your recommendation!
We hope that you enjoy using TeamViewer in the future as well!
Best,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hello Shawn Nicol,
We are very glad to hear that you are satisfied with our software. Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

useful

wery useful,i like it

6 May 2026
TeamViewer logo

Reply from TeamViewer

Hi WIN-IUIQBTIQRM,
It is so great to hear that you find our software useful. Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 4 out of 5 stars

goodgoodgood

6 May 2026
TeamViewer logo

Reply from TeamViewer

Hi there,
Thanks for taking the time to leave feedback. It is great to know that you find TeamViewer very helpful.
Best regards,
Ying/TeamViewer

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