TeamViewer Reviews 123,341

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 12,147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its excellent user experience, highlighting its ease of use, stability, and speed. Many appreciate the app's reliability for remote access and support, often mentioning its effectiveness in helping others or managing personal devices. The service is consistently described as convenient and efficient, with many users valuing the free personal use option. However, some people mentioned issues with the website, specifically regarding connection stability and unexpected disconnections, sometimes leading to requests for license purchases. A few other people also felt that the process for initial access could be complex or that the display size was difficult to adjust.

What people talk about most

User experience

Customers consistently express satisfaction with the user experience, highlighting its ease of use, intuitive... See more

Application

Clients share positive opinions on the app, with many praising it as an amazing and excellent remote access... See more

Product

Reviewers highlight positive aspects of the product, particularly its effectiveness and free personal use.... See more

Website

Users describe ambiguous interactions with the website. While many praise its ease of use, clean interface,... See more

Service

Reviewers express high satisfaction with the service, highlighting its convenience, speed, and ease of use.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

nearly lag free. i only have consumer grade DSL. your relay servers are nice. all functions including keyboard from client to host working. including drag and drop on host and all other mouse actions.... See more

Company replied

Rated 5 out of 5 stars

It's really stable. Initial access was a bit complex but very useful for remote connection to the observing PC in my backyard observatory. Saves a lot of time, though file transfer tends to be slow, p... See more

Company replied

Rated 5 out of 5 stars

This app is fantastic for supporting friends through remote access. It's a great way to assist those with limited or no technical knowledge. They can see exactly what’s happening on their screen in re... See more

Company replied

Rated 5 out of 5 stars

TeamViewer is a really useful remote access tool. It’s easy to use, works smoothly, and the connection is quite stable. I can easily control another PC or help someone remotely without any hassle. Ov... See more

Company replied


Company details

  1. Software company
  2. IT security service
  3. Software Vendor

About TeamViewer

Written by the company

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. 

Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.

Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer – One Click Away from Easy Remote Support

Written by the company

Secure remote access and support
TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
TeamViewer Tensor - Engineered for enterprise
TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

123K reviews

5-star
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Rated 5 out of 5 stars

good veery good

6 May 2026
TeamViewer logo

Reply from TeamViewer

Hello ömer katmer,
Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

very good

very good, pls continue

6 May 2026
TeamViewer logo

Reply from TeamViewer

Hello Richiedonne Cruz,
Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi bee_nunu,
Thank you for liking TeamViewer! 👍
We hope that you continue to enjoy using TeamViewer!
Have a great day!
Best,
Your TeamViewer team

Rated 1 out of 5 stars

Kept disconnecting even while phone…

Kept disconnecting even while phone connection was fine

6 May 2026
TeamViewer logo

Reply from TeamViewer

Hello Peter,

Thank you for contacting us.

Sorry to hear the connection kept disconnecting even though your phone connection was fine. We understand how frustrating that can be.

When this happens, it can help to make sure both devices are running the latest version of TeamViewer. If everything is up to date, restarting both devices and, if possible, rebooting the WiFi router can also improve connection stability.

Best regards,

Valeria/TeamViewer

Rated 5 out of 5 stars

I can't praise this application enough…

I can't praise this application enough for it's reliability, and ease of connectivity. Also commend the generosity of providing this invaluable free service. Enabling remote assistance to elderly friends overwhelmed by the complexities of technology and connectivity.

6 May 2026
TeamViewer logo

Reply from TeamViewer

Hi craig calhoun,
Thank you for sharing the positive feedback about TeamViewer; we appreciate your recommendation!
We hope that you enjoy using TeamViewer in the future as well!
Best,
Your TeamViewer team

Rated 5 out of 5 stars

i can recommend

i can recommend tv

6 May 2026
TeamViewer logo

Reply from TeamViewer

Hi JonasF,
Thank you for letting us know that TeamViewer is helping you!
We hope that you continue to enjoy using TeamViewer in the future as well.
Best,
Your TeamViewer team

Rated 1 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hello 文俊 余,

Thank you for your message.

Sorry to hear that logging in on your phone feels so difficult. We understand how frustrating this can be, especially when you just want to get started quickly.

To look into this further, we invite you to share more details in the TeamViewer Community at https://community.teamviewer.com. There you can connect with our experts and other users who may have helpful tips.

Best regards,

Valeria/TeamViewer

Rated 5 out of 5 stars

great portable application for remote support

the copy and paste from the host to the session was very good, the switching to multiple monitor, the portable version is very helpful.
Application performing very good with a very slow internet connection

4 May 2026
TeamViewer logo

Reply from TeamViewer

Hello Alexander Espinosa,
Thank you for your support!
Best regards,
Your TeamViewer team

Rated 5 out of 5 stars

i have great experrience using di…

i have great experrience using di teamviewer good job guys

6 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Zack,
Thank you for taking the time to leave us a positive review. We are glad that you are enjoying our software and we wish you a pleasant day!
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Felipe,
We appreciate your feedback, and we are very happy that you are using our software.
Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

Very Good

It's verygood

6 May 2026
TeamViewer logo

Reply from TeamViewer

Hi LAPTOP-RKORJ,
Thank you for your support and for choosing us!
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

Prefered tool to use

Prefered tool to help out friends & family

6 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Danny,
It is great to hear that you are able to assist your family remotely with the help of our software. We are glad that you are enjoying our free version and we wish you a pleasant day!
All the best,
Your TeamViewer team

Rated 4 out of 5 stars

Still good

Still good, you dropped my buisness liscence. However I'm not helping as many people as I used to.

27 April 2026
TeamViewer logo

Reply from TeamViewer

Hello Robert,

Thanks for sharing your feedback.

We are glad to hear TeamViewer is still working well for you.

We understand it is frustrating to feel limited after your business license was dropped, and that this has affected how many people you can help.

If your license was removed by us and you would like clarification, we recommend reaching out to Customer Support so they can review your situation in detail.

Best regards,

Valeria/TeamViewer

Rated 5 out of 5 stars

It's amazing

It's amazing! It runs very smoothly, It's very secure and it easily allows me to allow someone to control my PC.

5 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Quincy Floyd,
We are happy to have you on board! 🙏
We wish you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Js Fix,
It is so great to hear that you find our software useful. Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 4 out of 5 stars

good

good experience

5 May 2026
TeamViewer logo

Reply from TeamViewer

Hi TeamViewer user,
Thank you for your feedback! We’re glad to hear things are working well for you. If you ever need tips, guidance, or have suggestions to make your experience even better, feel free to visit the TeamViewer Community: https://community.teamviewer.com
We appreciate you being with us!
Best,
Ying/TeamViewer

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