My husband is 71 years of age and has pulmonary fibrosis he bought a computer off Neil at tec guys review to follow
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Job 1: Mobile 'phone screen replaced next day at reasonable cost. Display now looks better than new! Job 2: Replacement battery packs sourced for two elderly but much loved Sony laptops. Very com... See more
Company replied
This was without doubt the worst customer experience I’ve ever had with a local company. I brought my iPad in for a battery replacement but after receiving it back there was a screen fault. I ended up... See more
Company replied
Great customer service - phone calls and emails throughout to update on progress and a really quick service with simple postal service included. This stuff isn't cheap to get fixed but I would absol... See more
Company details
Information provided by various external sources
Tech Guys 360 Ltd are the Smart Tech repair experts we deal in all popular brands of SmartPhone, Tablet, PC, and Laptops Inc: iPhone, iPad, Samsung and many more. If you're looking for a local phone repair then you're in the right place.
Contact info
Rainford Village Hall, Church Road, Rainford, WA11 8HB, St. Helens, United Kingdom
- 01744-410554
- info@techguys360.co.uk
- www.techguysnorthwest.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tec guys rainford
My husband is 71 years of age and has pulmonary fibrosis he bought a computer off Neil at tec guys review to follow
Tech Guys is the BEST!
Tech Guys is the BEST! Forget the rest. In Portland, Oregon they are my "Go To" Guys. Pedro knows every time what to do. They have come out to my home business multiple times. Quickly he gets to the solution. He even gave me answers on setting up WordPress. He fixed a computer glitch and I am very happy with everyone from the phone scheduler to owner and Tech Guy.
Worst experience ever
Worst experience ever. Took my sons nintendo switch in for a LCD repair. They put a new screen on “free of charge” as a “goodwill gesture”, however there were deep scratches on the screen. I have the owner on voice recording admitting that he knew the scratches were on the screen when he put it on, but I can’t have an issue with this as it was free! When I asked for a new screen with no scratches he said I had to pay an additional £40. I asked for the old screen to be put back on and he said this would also be £40!! Very nice scam you have set up!! Replace with defective parts for “free” then charge when customers aren’t happy with the defect! He initially refused to give me my device back and was slamming it down on the side. I eventually had to call the police for him to give my property back to me. When I got home my son attempted to play the switch but the controllers won’t connect.. probably to sue with the slamming on desk that was done earlier I suspect!! Absolute con artist, avoid like the plague. Owner very aggressive and intimidating.

Reply from Tech Guys 360 Ltd
Great seller
Easy, fuss-free transaction. Great price & quick delivery. No hesitation in recommending.
Shocking customer service
This was without doubt the worst customer experience I’ve ever had with a local company. I brought my iPad in for a battery replacement but after receiving it back there was a screen fault. I ended up bringing it in for a total of 3 times and each time it came back with something else wrong. Towards the end they got very rude and claimed it was my fault that I hadn’t read their terms and conditions. There are still issues with the iPad. I absolutely would not recommend this company to anyone, nor would I trust them with any other device.

Reply from Tech Guys 360 Ltd
Contacted the tech guys to fix my…
Contacted the tech guys to fix my iPhone 12 camera glass - initially didn’t have the stock to fix it straight away. Kept me up to date when parts were in and the next day fitted me in and was done within the hour! Would recommend and would definitely use again!! Great service!

Reply from Tech Guys 360 Ltd
First class service
I had trouble in finding a company to repair my old iPod Classic. After trawling the internet I found the Techguys in Rainford & how glad I am that I did. Professional, friendly and reasonably priced – excellent communications and fast service. I can now access all my music again! No hesitation in recommending.
Brilliant service
Brilliant service, Neil was very helpful, great suggestions, patient with my no knowledge of computer language lol. Took my mac in, everything explained to me what was going to happen, price agreed, would highly recommend.
Went beyond what I expected
Very impressive service.
It turned out that I had incorrectly ordered a replacement screen for a tablet that was similarly named but different from the tablet I owned. Though this was one for a model they didn't stock, Neil contacted me and discussed alternatives. I decided to continue with the replacement which, though the screen was bigger than the one I had ordered, was only slightly more expensive. They had to order in the replacement part from Europe and this was delayed in transit, but I had weekly phone calls informing me of the progress (or lack of it due to the hold up in them receiving the delivery). Once received the device was promptly repaired and returned to me in perfect condition. Would highly recommend.

Reply from Tech Guys 360 Ltd
Happy with service I received and…
Happy with service I received and friendly help.
Very friendly and excellent service and…
Very friendly and excellent service and a reasonable price.
Amazing Service
Amazing service! Phone was fixed and delivered back within two days and looked brand new. Big thanks to Neil.
Superb service.
Huawei Battery Replacement
I went with Tech Guys 360 Ltd because of the excellent reviews and because they didn't insist on sending my mobile away as had been the case with other repair places. I liked that Neil asked me the right questions to make sure that my mobile did indeed have a battery problem, and that it wasn't something else. Job done in less than 2 hours and cost was ok. I would use Tech Guys 360 again and highly recommend them.

Reply from Tech Guys 360 Ltd
Very good service sorted my phone with…
Very good service sorted my phone with no problems
Excellent service
Great Service and support from a…
Great Service and support from a Technician who knew what he was talking about and doing.
Tech Guys at Rainford
Job 1: Mobile 'phone screen replaced next day at reasonable cost. Display now looks better than new!
Job 2: Replacement battery packs sourced for two elderly but much loved Sony laptops. Very competitive price with satisfactory performance from the new power sources.
No previous connection with this Company.
Happy to recommend !

Reply from Tech Guys 360 Ltd
Excellent service
Excellent service. Speedy, professional and fairly priced. Will use again in future and recommend to others.

Reply from Tech Guys 360 Ltd
Thanks for a great service
Great , quick and efficient service at a reasonable price. Thanks Neil.

Reply from Tech Guys 360 Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







