TechHouse Reviews 

879
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I’ve been in a couple of times now, once for a charging port issue and today for a battery change. On both occasions the staff were genuinely nice (like actual human being nice, not weird fake plas... See more

Rated 5 out of 5 stars

Highly recommended : Knowledgeable Friendly Fast ! Took my corrupted Samsung S7 phone into their Bromley (The Glades) shop today without much hope of a fix. The phone was infected with malware and st... See more

Rated 4 out of 5 stars

As a non-techie senior citizen I was very pleased with their assistant's swift diagnosis of my mobile phone's lock screen problem. New screen was found and ordered (despite being an older model, lik... See more

Rated 5 out of 5 stars

Today I visited the Leamington Spa branch of Tech house as my phone wasn't receiving emails. I must say they were very helpful. A nice young man called Jacob sorted the problem out within 5 mins. My f... See more

Company details

  1. Mobile Phone Accessory Shop
  2. Mobile phone repair shop

Written by the company

TechHouse Accessories is the go to place for mobile phone repairs and tech accessories. We have an award winning service specialising in iPhone, iPads and Samsung phone and tablet repairs. We also offer a huge range of phone accessories, gadgets and used mobile phones.'


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

879 reviews

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4.4

All reviews

(879)

1 review in the last 12 months

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Rated 5 out of 5 stars

MacBook Pro fix

I visited Techhouse, Bromley, to get my MacBook, repaired, and Ashley, did just that. Extremely efficiently and explained the whole thing to me, including showing me the diagnosis.

Highly recommend for any MacBook issues.

20 May 2023
Unprompted review
Rated 4 out of 5 stars

Satisfied non-techie older citizen

As a non-techie senior citizen I was very pleased with their assistant's swift diagnosis of my mobile phone's lock screen problem. New screen was found and ordered (despite being an older model, like me) and fitted within a few days. I was also given useful advice on the state of the battery and how to preserve it.
My only niggle was initially feeling unnoticed as a customer waiting, while the assistant was on a long phone call. Would definitely use TechHouse again, however.

15 May 2023
Unprompted review
Rated 5 out of 5 stars

Helpful

Served by Ashley who was extremely helpful with advice on a screen protector. He even fitted it for me with no extra charge. Very pleasant, polite chap.

5 May 2023
Unprompted review
Rated 5 out of 5 stars

Simply outstanding service…

The technicians at Techhouse were simply outstanding in the service they provided. They went way above and beyond what was expected of them when giving of their time and expertise.
We cannot praise them enough.

24 March 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely fuming had one of my back…

Absolutely fuming had one of my back cameras fixed here, it was glued on and after 5 hours it’s come off!! £50 and wasn’t even the right camera for my phone he put a 13 pro max on a 13 pro

2 March 2023
Unprompted review
Rated 1 out of 5 stars

Visit Tech House at Compass One on 18th…

Visit Tech House at Compass One on 18th February 2023 around 8pm. The only tall guy who working on that day and when I ask questions about Anker Power bank, his keep on his rolling eye and bad tone toward me. I don't know what kind of the service is this? Mean I don't have money to purchase or looking down on me or what?

17 February 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Provided a disabled man a phone contract at £40 a month for 3 years with NO PHONE. sim only

ComplIned to Ofcom

Avoid at all costs. They have refused to resolve it

11 January 2023
Unprompted review
Rated 5 out of 5 stars

I received superb treatment here at the…

I received superb treatment here at the Bromley branch. Calm, efficient atmosphere.
My phone was expertly repaired and I would definitely return should I have problems again.
Thank you particularly to Naz who was very helpful and knowledgeable.

11 November 2022
Unprompted review
Rated 5 out of 5 stars

Tech House Leamington Spa worth a visit.

Today I visited the Leamington Spa branch of Tech house as my phone wasn't receiving emails. I must say they were very helpful. A nice young man called Jacob sorted the problem out within 5 mins. My friend who was with me had a problem with her phone last week and said how helpful they were to her. As we are the more mature generation we quite often need help, not being very technical minded. Would definitely recommend this shop in Leamington if you need any assistance. Not sure of the other young man's name but thank you both so much.

4 August 2022
Unprompted review
Rated 5 out of 5 stars

Such first class help and advice

Such first class help and advice. I needed to know how to move photos from my Android phone to my iPad. All other local phone shops said it couldn’t be done. The guys in Techhouse said straight away to use Google Photos. (I am not techie literate, so they showed me how to download the app etc.) Brilliant! Saved me a lot of money. Wanted to pay for their help, but they wouldn’t any remuneration. Alex and Jacob. You deserve great success in your business.

24 July 2022
Unprompted review
Rated 5 out of 5 stars

Samsung screen fixed. Great service.

Fixed my Samsung screen without me having to lose all my data which was the only option the Samsung warranty fix had offered. Exceptionally friendly, very quick service. Contacted them online initially and they had a new screen ordered in just in case I decided to book in a repair so it would be there waiting, no obligation for me to book. I'm very glad I did though.

23 July 2022
Unprompted review
Rated 1 out of 5 stars

Avoid this company like the plague !

Avoid this company like the plague !! wife iphone 11 cracked screen. Only replaced it with non genuine apple screen and now the phone has water damage and is dead. Oh I wonder why, because of their shoddy workmanship that's why . Now they wont honour their warranty and say water damage is not covered. Well if it has been repaired correctly this would not have happened . They are now trying to wriggle out of their liability . At no point did they state that fitting a non genuine screen would render it as water resistence as a paper towel !! Staffed by ignorant staff who clearly are not apple certified so save your money and expense by never going near this poor excuse for a repair shop.

12 July 2022
Unprompted review
Rated 1 out of 5 stars

Don’t use this company!

Awful, just awful. My wife paid £100+ for a screen fix with this company. Within 4 weeks it had broken again (without being dropped or impacted significantly at all). We thought it would be covered by the warranty provided upon the first fix, the two guys in the Bromley shop totally disregarded this and within 10 seconds had decided there was nothing they could do and that it would cost a further £100 to refix. One of them even attempted to point to a crack on the screen to try and prove it had been dropped, when there wasn’t even one there. This infuriated me and was patronising to say the very least, and a classic example of two stereotypical phone techs who think they can try and pull the wool over someone’s eyes to make more money. Completely conned, do not trust this company and give them any of you money! More interested in driving profits than having an ounce of decency in correcting an issue or providing any kind of customer service. Simply awful.

2 July 2022
Unprompted review
Rated 1 out of 5 stars

RIP OFF Merchants…

Total rip off- lock you into unreasonable and very very expensive contracts- avoid at all costs

23 June 2022
Unprompted review
TechHouse logo

Reply from TechHouse

Dear Customer. Thank you for your feedback. We would like to discuss your complaint with you in more detail and help where we can. Could you please contact our customer service team on 0333 006 8113 - Option 1? We are available Mon-Fri 9am - 6pm.

Rated 2 out of 5 stars

Blamed me for faulty installation

Refused refund for faulty installation of screen (broke when left alone on a table) - was told that it simply wasn’t an issue that could happen. Phone screen felt misaligned after they handed it back to me after repair. Only offered a small discount for a problem that was not my fault.

18 June 2022
Unprompted review
TechHouse logo

Reply from TechHouse

Dear Customer. Thank you for your feedback. We would like to discuss your complaint with you in more detail and help where we can. Could you please contact our customer service team on 0333 006 8113 - Option 1? We are available Mon-Fri 9am - 6pm.

Rated 5 out of 5 stars

Amazing!

Had my Iphone 11 screen fixed in Lakeside, TechHouse, Got served by someone called Tim, he had my phone working as good as new just under a hour, plus £20 cheaper than the phone shop opposite ! My phone works perfect too! Kind and amazing service, thank you TechHouse!

5 June 2022
Unprompted review
Rated 5 out of 5 stars

Top Blokes

I brought a new iPhone from these guys. Brett I think was his name was just great with me. Taking time to explain functions, moving all my stuff over from my old phone and generally being really helpful to a technophobe.
Great service all round

13 May 2022
Unprompted review

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